Calling landlines and mobiles in Australia from ov...

Hi,
I intend to get a Skype number for use when I leave Australia for overseas for 9 months.
I look at the "Premium" service but it does not show calling back to Australia to a mobile!
What I want to do is call landlines and mobiles in Australia from overseas and for Australian contacts to call me on a Skype number.
I already use Skype credit and expect that in addition to the bulk of the calls back to Australia I will need to call other countries (bookings etc)What do I do?
If Skype number with a premium subscription does not allow calls to mobiles then would I need a Skype number (subscription) AND Skype credit?
Cheers,
Roger

Please contact customer service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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Cant call landlines and mobiles.

hello, every time I try and call a landline/mobile in my country/locally, it does not connect and comes up with "account blocked". does that mean my account is blocked? or the phone i am trying to connect to is blocked? I am able to make video skype calls to other peoples computers but unable to contact phones. please help me i am highly frustrated!

Hi,
Your account seems to have been partially blocked, I'm afraid.
You need to contact Customer Service.
https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service ?
Hth
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I have been using Skype for over 10 years, and work internationally, so it really comes in handy for me , escept when I have poor WIFI,,,, I use it on desktop and my Iphone,,,, This week my account was suspended for suspicious activity and I was forced to submit information to reactivate and change my password,,, now that I went through all that, I still cannot dial landline and mobile phones although I have 35$ credit showing on my account,,,I have not been told why the account was suspended in the frst place,,, and now I am travelling and cannot even use it ,,,, I am very dissappointed at the process and difficulty to contact anyone who can reactivate my service... Any other service that suspects suspicious activity would simply inform me by my known email,, and resent verification link to the email to initiate a reset,,, but instead,, microsoft goes through an extended automated process, while the customer is forced to sit and wait,, then doesnt even know in the end why the problem started in the first place,,, I am slowly migrating away from microsoft,, and this is just another reason why,,,,

You should be able to change payment method to Skype Credit.
Try this first:
1) Go https://secure.skype.com/account/call-phones/packages
2) Open your subscription Settings
3) Click on Change payment method
4) Add another payment method -> Skype Credit
Once you have done this it should look something like this:
If these steps don't work for you then please contact customer service for further troubleshooting: https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

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Hi,
I have made my subscription to use both landline and mobile but I am unable to place calls to mobile.
Please change my last order to enable me use both landline and mobiles.
Regards,

mhamed_mtl wrote:
I have made my subscription to use both landline and mobile but I am unable to place calls to mobile.
You have Morocco 60 min to landlines which only covers calls to landlines and this is why your calls are not going through to mobiles.
Your can check this from your order history: https://secure.skype.com/account/purchase/history/orders
Now, if you need to switch it then please request a refund from Skype Customer Service and purchase a new one that includes calls to mobile phones.
https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
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If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

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MattUK wrote:
I have just signed up for a few month on world unlimited landline and mobile. Now i have signed up, it states i can only call landlines. Which is it, not an impressive start for someone wh wants to pay for a service.
Hello Matt and welcome to the Skype Community.
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TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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Hello Allen,
If you purchase Landlines and Mobiles subscription then both landlines and mobiles are charged the same way.
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If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

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AshIndiGo wrote:
Is the offer period extended?
Hello and welcome to the Skype Community.
We can confirm that this promotion has been extended.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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First
You say you can not acces your account on PC?
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If no joy in 4 days contact a moderator or Staff here (Claudius will help you)

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I am going to buy a online Skype number for US, so my friends in US, can call that local number and get in touch with me.
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fiemof wrote:
Hi
I am going to buy a online Skype number for US, so my friends in US, can call that local number and get in touch with me.
My question is:
Can I call my friends in US as well, or should I then buy another subscriptions?
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Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.

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Ivanfc wrote:
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Hello and welcome to the Skype Community.
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TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Calling landlines and mobiles in Australia from ov...

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