Calling mobile numbers in Bosnia in not possible with EE network. Why?

Hi, I've recently moved to EE network and I am not able to call any friends/family mobile number in Bosnia. There are 3 different mobile networks in Bosnia, and EE cannot connect to any of them.Can connect to Bosnia's landline number, no problem there.Also, I can call Bosnia mobile number from any other UK mobile network (3, vodafone, O2) but not from EE. Can you please help. Thanks

brendonx wrote:
@Oruvin
Where does it state it is allowed?
The roaming page says what it cost if you are in Bosnia not if you call a mobile there.On the Calling abroad from the UK page (not roaming page). Scroll down to the "Standard call rates", expand it and see Zone 5.
I've been in similar situation when was unable to place a call to Latvia for a week or so (actually, calls to different numbers in Latvia from different operators). I've been on the phone with EE every day, and noone was able to find out what's wrong (starting from standard "reboot your phone" etc to level 3 tech). Only at the end of the week one of the CSR found out that calls to Latvia were barred acros whole network without any notice/info/reason. Long story short - accepted £61.50 compensation.

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    Hi, I've recently moved to EE network and I am not able to phone any friends/family mobile number in Bosnia. There are 3 different mobile networks in Bosnia, and EE cannot connect to any of them.Can connect to Bosnia's landline number, no problem there.Also, I can call Bosnia mobile number from any other UK mobile network (3, vodafone, O2) but not from EE. Can you please help. Thanks

    brendonx wrote:
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    Where does it state it is allowed?
    The roaming page says what it cost if you are in Bosnia not if you call a mobile there.On the Calling abroad from the UK page (not roaming page). Scroll down to the "Standard call rates", expand it and see Zone 5.
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