Calling mobiles and landlines

I've bought a monthly plan that includes 60 minutes to anywhere in North America. When I first got the plan, it worked great. But right now, I'm unable to make any calls or recieve them, and when I check it says that I have 45 minutes remaining for the month. Can anyone help with this?

Have you downloaded and installed the Skype application on both devices? Skype calling is done through the application, not from a browser window.

Similar Messages

  • Have problems calling mobiles and landline to and ...

    Hey, I have problems calling mobiles and landline to and other contry and i have and active subscrition.can u please help me out?

    Hey, I have problems calling mobiles and landline to and other contry and i have and active subscrition.can u please help me out?

  • Have credit, but can not call mobiles and landlines to India.

    i have skype credit   but i can not call to mobile and landline to india, 10$ i used but not use to  me now  i can not able to resolve the issue,   i am in dubai-   connection setting  i canged but  no resulti dont know what is the plan  i just bought 10$ skype cridet,  can any one help me   how to set the skype for mobile and land line to india    Subject/topic amended to reflect post content.

    india38 wrote:
    i have skype credit   but i can not call to mobile and landline to india, 10$ i used but not use to  me now  i can not able to resolve the issue,   i am in dubai-   connection setting  i canged but  no resulti dont know what is the plan  i just bought 10$ skype cridet,  can any one help me   how to set the skype for mobile and land line to india    Subject/topic amended to reflect post content. 

  • Calling mobiles and landlines - Cannot call for two days

    I pay unlimited monthly subcription call to Thailand, but I cannot call any number for two days.What wrong? Also I tried calling several uk mobile and landline numbers, but didn't work.

    I obviously want to use the mobiles subscription for mobiles only, but I need to call landlines as well. How would it work if I buy a limited subscription for landlines and one for both landlines and mobiles, would Skype select automatically the subscription or should I do it manually? And, if automatically, what would be Skype criteria, I read it would be "more minutes left", wouldn't it be the best rate instead?

  • Free calls to mobiles and landlines

    Hello everyone today i wanted to check out this offer i saw:
    Free calls to mobiles and landlines
    Get Skype Unlimited World and call mobiles in 8 countries and landlines in 63—your first month is free (worth €12.06).
    Get your free month
    I press get your free month and it says:
    Not valid
    Why does it give me that great offer and it wont even let me use it wow

    Oops - it looks like this trial has either expired or isn’t available for this Skype Name.
    Please ensure you’ve signed in with the Skype Name the free trial was sent to.

  • Free worldwide calls to mobiles and landlines for a month

    Hi,I have received an email saying that I can have free Worldwide calls for one month. I am going to Tunisia at the end of April and want to ring UK every day because my parents both have cancer.So if I use my UK mobile phone in Tunisia to ring a UK landline number will it be completely free? or will I have to pay a rate per minute. I can't believe it'll be completely free. In fact if the calls don't have to be paid for, at £8.49 a month it'll be worth doing every time I go on holiday. Thanks in advance

    Hello, I moved to Amsterdam recently and the "pay as you go" plan is now not practical.I attempted to sign up for Unlimited World calls to landline and mobiles but when I selected Free trial button, I received a message that the offer expired or is not available to my skype login. I only have one Skype login.I just signed up for Premium service thinking maybe I need to do this first, then I can upgrade to Unlimited World but that didn't work either.How can I sign up for Unlimited World? I don't care about the free trial, I want to sign for a monthly subscription that best meets my current international mobile and landline calling needs. Thanks for you helpNancy

  • Unable to call mobil and land based phone numbers

    I have a active office 365, with "free" 60 minuters every month. But I have ever been able to call mobile and landbasede numbers. I'am always getting a popup about adding credits!!!
    When i logon to my account i can se that I have 60 minutes left..
    regards Thomas

    Jessybob wrote:
    I bought Skype credit unlimited
    2. when I went on Skype to call my friends mobile using Skype credit it said I did not have any money
    Hello and welcome to the Skype Community.
    1. There's no such thing as "Skype credit unlimited". You have purchased a Subscription - not Skype Credit.
    2. You are attempting to place a call to India which is not an included country in your Subscription. To call to India you require either a specific Subscription or Skype Credit.
    Skype subscription Buy Skype credit 
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Making a call via iPhone to mobiles and landlines ...

    Hi I'll be traveling overseas this year and I would like to stay in touch back home here in the U.S.A. I have skype credit and I would be using the keypad on the app to call landlines and mobiles in the U.S.A while either on wifi or mifi, would this also include a charge from my carrier AT&T? Also what about calling other countries the same way?

    Hi,
    U need to have the BDI config in the jabber-config.xml file you upload to call manager number 1 and number 2 you also need a TCT device configured on the CUCM and assigned to that end user and have the end user associated with the TCT and CSF devices for device controll.
    You also need to create UC Services and have a UC Service Profile assigend to the end user to allow directory look up.
    Please see my jabber-config.xml template attached.
    I made use of EditiX is a cross-platform XML & XSL editor

  • Skype call to mobiles and landlines

    I bought skype credit and managed to make one call to a mobile phone. The next calls I have attempted to make to mobile phones or landlines have failed.
    Skype credit is full. Internet connection is strong. I am calling different numbers and I am having the same issue. I have tried calling the same numbers from another skype account on a Mac and it works.
    Only Skype to Skype over the internet is working.
    Please help. This is very incovenient to call clients.
    Kind regards

    this sounds like a restriction that is being imposed by carriers in the UAE, not Skype
    Regards,
    Neil

  • Free worldwide calls to mobiles and landlines for ...

    Hi,
    I have received an email saying that I can have free Worldwide calls for one month. I am going to Tunisia at the end of April and want to ring UK every day because my parents both have cancer.
    So if I use my UK mobile phone in Tunisia to ring a UK landline number will it be completely free? or will I have to pay a rate per minute.
    I can't believe it'll be completely free. In fact if the calls don't have to be paid for, at £8.49 a month it'll be worth doing every time I go on holiday.
    Thanks in advance
    Solved!
    Go to Solution.

    nfmoreno wrote:
    How can I sign up for Unlimited World?
    https://secure.skype.com/account/buy/package?product-type=package-global-region-landline-world-v5-un...
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Calls to mobile and landlines keep dropping

    [Topic title updated by moderator to be more descriptive. Original topic title was: "help"]
    When I phone a mobile or land line the phone rings and as soon as we connect the call drops. This is the only way I can call my grandson. Is there some one that I can talk to for help

    Hi and welcome to the Skype Community,
    Did you check with your mobile internet provider if they are allowing Skype calls over their network? You can also rule that out by trying to call while your phone is connected via a stable wifi internet connection.
    Follow the latest Skype Community News
    ↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

  • Unable to call mobile or landlines

    when I call landlines/mobiles from laptop: no sound and then app disconnects saying noone picked up
    when i call landlines/mobiles from my mobile (through skype), it starts ringing and then noone picks up. The user at the other end can not hear the ring.
    1. I ahve used skype before
    2. I have skype credit
    3. I am not calling an unlisted country
    4. I have a stable internet connection
    Why is this happening? Could someone please assist me?
    Regards,
    [Removed for privacy]

    https://support.skype.com/en/faq/FA34487/why-can-i-no-longer-make-calls-to-india-from-india

  • Is Skype 1 Month Mobile and Landline Subscription ...

    If I take out a Skype one month Landline and Mobile Subscription I get 60 minutes for £1.55p.  This equates to 2.6ppm if all 60 minutes are used.  Using fewer minutes means the cost per minute is greater.
    A PAYG call on the Three network to landlines and mobiles costs 3ppm, slightly more than the Skype cost but with the convenience of being able to use my phone to make the call and of not having to find a wifi point.  If I only use 40 minutes it costs £1.20 whereas 40 minutes with the Skype subscription would still be £1.55.
    I may be missing something but Skype does not seem good value for money.  Perhaps someone could point out the flaws in my thinking.
    Thank you.

    Thank you for responding.
    I have to admit that cost is very important to me and, there being virtually nothing about me that is unique or even out of the ordinary, it may also be important to some others.
    It would seem then that from the UK I must take your advice make my occasional calls using my mobile as the least expensive and most convenient method.  Indeed, this also applies to Germany where wifi is virtually inaccessible other than at airports and hotels, unavailable for instance at McDonalds without a German telephone number.
    Incidentally, Three - with whom I have no connection other than as a PAYG customer - offers mobile calling at UK rates from many European countries.
    Thank you again for your kind attention.

  • Calling mobiles and land lines from S. Korea to US...

    I am currently deployed to S. Korea and I want to use my mobile phone with the Skype app and my laptop to call home should I buy the unlimited US plan or the unlimited world plan? Also what if someone in S. Korea calls my skype number in Korea would that be covered? Please help me!

    Hi,
    The main thing is that your plan covers calls to US. So if you are planning to call mainly or only to US, then you don't need the Unlimited World subscription, he Unlimited US will be enough.
    If you are planning to buy an Online Number, then receiving calls to your Online Number does not cost anything to you.

  • SRX1289403589ID - Unabel to call mobile phones | A...

    Our Skype account has been restricted, we have a premium package to call Mobiles and landlines. The reason for account restriction was said to be using it on multiple devices. This has been used by me and my husband in our mobile phones and tablet devices. Skype has notified us not to share user credentials to others, which is ridiculous because you cant expect us to have a different skype account for each device in our home.
    Below is the email from your customer service agent and we have paid a full membership for whole the year. We are so irritated with the customer service responses that we are getting from Skype which is totally unacceptable.
    We do not wish to continue with Skype after this horrible and insensitive experience. We want a refund for the premium that we have paid for the rest of the year which hasn't been used at all.
    I hope we get a sensible response atleast through this. The customer support ID is SRX1289403589ID.
    Please let me know if you would need any more info in this regard.
    Thank you!
    Hello Bhaskar,
    I received your response,
    Actually, a Skype account can't be shared to another user and it must not be accessed by other people, except the owner of the account.
    Please refer to our terms of use, so that you may understand the reason why we have blocked your account.
    And I would like to reiterate the fact that there's no way for us to refund all your subscriptions / Skype credits, because the account has already been suspended.
    Please note that under our Terms of Service, Skype reserves the right to terminate or suspend accounts immediately if our policies have been breached.
    Thank you for your patience and understanding. Best regards, Anjo L. Skype Customer Support

    if you were calling a mobile number in Kenya, then the charge was correct, according to what I see
    Regards,
    Neil

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