Calling Options Team from outside the UK

I am away on business and I need to call BT Options Team urgently due to a flood in my office back home. All numbers are 0800 numbers or go through to call waiting numbers with no idea how long it will take to get through. Having waited 45 minutes listening to the 'in a queue message' I had to hang up. Anyone know the correct number to call from outside the UK and how one can get through or email the team since there appears to be no one there.

Hi daylight,
Welcome to the forum.
The Customer Options Team deals with cancellations so I'm not too sure how they can help if your premises are flooded, the Faults team might be a better team to speak to?
I'll PM you their number (when calling from overseas) though if your account is a BT Business account the number will be different so I'll PM both.
For future reference the BT Business Forum is at http://btb.lithium.com/t5/Forums/ct-p/forums
Hope you get this sorted, I can only imagine how stressful this would be. You can also email in if you want, we'll need your BT account details and forum username sent to the email address registered against my profile.
Thanks,
Stephanie
Stephanie
BTCare Community Manager
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