Calling rates doubled on March 31 2014 without not...

Question

I used Skype for many years on pay as you go plan with auto recharge.  For over two years, the rate for Mali was 28.9 cents per minute.  I call there almost daily. On the morning of March 31, the rate more than doubled to 59.6 cents per minute without any warning. I only discovered the change last night when my auto renewals were being drained at an alarming pace.
I spoke with customer service and they confirmed that 59.6c is the rate and the only advice to me was to check the rates every time before making calls or "get a subscription". Wow. Needless to say I immediately cancelled my auto renew agreement with Skype and once my credit is gone, I am not planning to renew.
These rate changes should be posted ahead of time, so pay as you go auto-renew customers can decide if they want to use the new rates or not.
There is no reason whatsoever to double the country calling rate. Even the worst calling card can give me 37 cents a minute, and many are in the low 20's.  I am very disappointed with Skype and how they change rates without warning,

Answer 1

Neutroville wrote:
1. It is a considence that carriers from countries of like Mali and Samoa, which are over 1000 miles apart could increase the rates at the same time, isn't it?
2. Next time, please send atleast a warning that the prices are going to be hiked!
1. Yes it is a coincidence. Geographic location has no relevance to this situation.
2. That's not possible. We don't receive prior notice from carriers of rate increases.
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