Calling with package "Unlimited world 1 month" got...

Hello there,
I called with package "Unlimited world 1 month" into the land-line in Germany got interrupted regularly. How can I solve this problem?
Thank you in advance.
Spring

Hello there,
I called with package "Unlimited world 1 month" into the land-line in Germany got interrupted regularly. How can I solve this problem?
Thank you in advance.
Spring

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    I signed in for an Unlimited World Premium account but I can't make calls to Mexico's landlines!
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    Help, please! I need to call to Mexico in a few hours.

     Hello,
    Landlines in Guadalajara, Mexico City and Monterrey are included. If you are unable to call these cities please contact customer service
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • 'Unlimited World 1 month' package- Major problems!

    Hi i recently purchased the 'Unlimited World 1 month' package from Skype for $13.99 but I have been unable to make use of this subscription as it keeps telling me to put more 'credit' in my account. This has been a frustrating time as I do not understand why I need credit when I have a subscription??! As a result, I was unable to make a business call yesterday and trying to speak to someone is also like looking for Kryptonite because it seems as though it is not possible. I do not know how to activate this package or whether I have to do something differently, but I want the service that I paid for to work.. and NOW!! Please help me out ASAP!
    Best,
    Amrit

    Hi i recently purchased the 'Unlimited World 1 month' package from Skype for $13.99 but I have been unable to make use of this subscription as it keeps telling me to put more 'credit' in my account. This has been a frustrating time as I do not understand why I need credit when I have a subscription??! As a result, I was unable to make a business call yesterday and trying to speak to someone is also like looking for Kryptonite because it seems as though it is not possible. I do not know how to activate this package or whether I have to do something differently, but I want the service that I paid for to work.. and NOW!! Please help me out ASAP!
    First of all, you can verify that you have the subscription enabled on your account.  Log into your Skype account from this web site (use the "Account" link at the top of this page).  When you log in, you will see the subscription(s) that you have.  If it is not there, you will want to contact Skype Support and see why you don't have what you paid for.  Skype's apps on mobile phones and portable devices (i.e., tablets/iPads) don't normally show the subscriptions, so the web site is probably the best way to confirm that. 
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    Please click on "Subscriptions" below and look closely at the Unlimited World subscription listed there.  You'll see a link that shows the countries - and the types of phones for those countries - that the subscription covers. 
    Patrick
    Location/Ubicacion: Arizona USA
    Time Zone/Hora Local: UTC/GMT -7
    If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
    Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
    I am not a Skype employee. No soy un empleado de Skype.

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    Suggestion: In the future if possible please use a regular size font.
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  • Re: 'Unlimited World 1 month' package- Major probl...

    I have the solution you guys. After much fussing and huffing and puffing I figured it out. 
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    Sign in to the Skype account with your subscription first. 
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    4. Click on the little person with a plus sign icon on the top right. 
    5. Click on 'Save a phone number' when the pop up tab shows up. 
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    7. Hit 'Save'
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    9. Repeat for other phone numbers you might need. 
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    Hi thx for your suggestion, Frustratedskyp3, but how do we go about signing in our skype acct "under our subscription" ??  The only optioin i know how to sign up under my Skype acct the usual way: username and password. I'm using my iPhone and nexus 7 tablet. I'm getting to reach cell phones in Mexico, we which is supposed to be included with the Unlimited World plan.... I'm no on the plan as I did not want to keep spending the $15/mo when I couldn't figure out how to use it!  It always forced me to add minutes ($4.99)... Can some one help???
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  • I have Unlimited World 1 month but still can not m...

    Hello i got this Unlimited World 1 month subscription and its successfully delivered but stil i can not make calls anywhere ??
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    With your Unlimited World Subscription you can:
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    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Unlimited World 12 month subscription automatic re...

    Last year I got a 15% discount for my 12-month Unlimited World subscription.
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    Hello and welcome to the Skype Community.
    I can see from your account your Unlimited World 12 months Subscription renewal history which is as follows:
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    Renewed  April 4th 2014 @ GBP 86.58
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    I'll check your issue and advise.
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • I cant make call with europe unlimited

    I cannot make calls with europe unlimited subscription. Can you please help?
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    Andre
    If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

  • Re: Unlimited World 1 month question .

    Hi there,
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    Shanshan

    Hello
    Your account shows that your Plan includes calls to domestic landlines (not corporate).
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Unlimited World 12 Months + Skype Numbers

    Looking around at settings myself and trying the standard knowledge base have not solved this issue, so I thought I'd try here. I haven't seen a post that specifically covers what I want so...
    I currently have 2 Skype Numbers (out of the maximum 3 my plan should give me). I wanted to remove 1 of the current numbers and choose 2 new numbers.
    However, when I click "Skype Number" on my Account Overview page and it takes me to the correct page, I am unable to go any further. Clicking "Settings" below either of the 2 numbers I currently have takes me to the "Subscription" page, which doesn't allow me to make any Skype Number changes (but does allow me to cancel my whole subscription!).
    I have gone over the pages more than once but have not seen an "obvious" button I seem to have missed. It's a little frustrating that what should be a simple change is actually this difficult - especially when you've already paid for the service and want to use it!
    I have read on the forums that apparently the Skype Account pages fail to work on some browsers, but I haven't found any difference between Chrome (latest version), Firefox (latest version), and IE (latest version for IE11).
    I think if this continues to be troublesome I will think again about renewing in 2015, despite having had the Unlimited World package for a number of years. It would be a waste of money to pay for something you don't receive. Hopefully someone can help here....

    Hi Norman,
    I've pasted in a copy of the message i received below and modified the phone number that was displayed. I've sometimes received these in previous years and upon expiration it's just allowed me to reactivate the numbers as part of my subsciption with no charge. I did go in and try to do this again, but this time around it was displaying a charge. As i renew yearly instead of monthly it's been a while since the last time this happened so i  thought i might have to wait until the number actually expired to reactivate it as part of the subscription. Unfortunately when the numbers expired i tried again and it looked promising because there was now a reactivate link next to each number, but they brought me back to the same page again asking me to pay for something i thought i had already paid for.
    This is where I relized that my account page showed my world subscripton was not due to renew until may and the lenghty chat sessions with skype support started that i mentioned earlier and there's been no progress since then.
    Thanks again for your help,
    Paul
    Hi Paul,
    Your Skype Number will expire on Mar 26, 2015
    The Skype Number +[removed for privacy] will expire on Mar 26, 2015.
    What do I need to do?You can extend your number by signing in to your account. There won't be any break between subscription periods – the new one will pick up right where the old one left off.
    Skype

  • Unlimited world 1 month trial

    Hello! I have purchased an unlimited worldwide and have a free 1 month trial. It shows up on my account as this subscription is active. However when i try to call to colombia or argentina it says that i need to buy credit. Can ypu please help me?
    Thanks
    Solved!
    Go to Solution.

    Hello.
    Your account shows that you are calling a cellphone in Columbia. Please note that only calls to landlines in Columbia are included in the Unlimited World Subscription.
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Unable to sign up for unlimited world trial month

    I was trying to sign up for the unlimited world trial account, but it says that it already expired or signed up on a different account. How can it expire if I didn't sign up yet, and I only have this account? I read that the offer is not available for some countries, including China. So is the problem because I signed up for Skype while I was in China? But I live in a different country now, which is not excluded from this offer, so I don't see why there is a problem.

    I am having the same problem.  I am submitting a new thread since it doesn't look like you received a response.

  • Try to reactivate my Unlimited World 3 months subs...

    My credit card is expired. I totally forgot that I put the card on my skype account for auto-pay my 3 month subscription. So the charge was refused. I found out today, and try to reactivate the subscription. After I clicked the Reactivate button, the error message showed up saying "An internal error occurred."
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    Hi and welcome to the Skype Community,
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  • IF I HAVE PAY FOR Unlimited World 1 month

    why i need to pay China 800 mins 1 month??????
    I have a lot of money, no place to use it?????
    skype need to cheat user money???? 
    i want get back my money !!!!!

    NO REPLAY?

  • Unlimited world 1 month isn't seem right..

    Order No. 583304272
    Today I was use skype to call about 2 hours but they told me "You exceed the fair usage policy for today, use your Skype Credit to make calls" How about my 4 more hours?? I need the answer... Someone know about this???

    jokencflip11 wrote:
    Someone know about this???
    Please file here:
    https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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