Callout box appears to convert to a Text box???

I have several Acrobat 8 for MAC PDFs that I've edited using the Callout box feature. These PDFs are then distributed to authors who are reviewing and commenting as they choose before they return the PDFs to me. I've noticed that some of the Callout boxes in the PDFs I receive back from these authors have appeared to convert to Text boxes. Their properties are now Text boxes and the Callout box arrows that were made up of 2 pieces joined at the "knee" are now a solid arrow that is INSIDE the text box, instead of outside the Callout box as the arrows were originally. This is why I think the Callout boxes are converting to Text boxes. I don't think the authors are changing the properties of these boxes since I have not been able to duplicate the text boxes with a one piece arrow, so I'm wondering if this is perhaps a bug. Could this be happening because the files are being emailed or FTP'd? Has anyone else seen this? Most important, how to avoid, since this requires a manual intervention to recreate the Callout boxes and copy/paste the text back to the Callout boxes from the Text boxes.....

Thanks for the reply.....I do not know which versions of software being used by the authors, thought about that and took a PDF to a Win machine with Reader 9 and tried it but could not recreate the newly created "Text box" with an arrow inside the box. Tried a PDF editor named Ecopy also but still could not recreate. One of the issues also is that not all "Callout boxes" edited by the author are changed to a Text box, only some of them, and done sporadically, can't see any pattern. That's why I started wondering if it's a bug of some sorts.....has anyone seen this before? My customers are starting to think we're nuts.....maybe we are!!!!

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I don't know how to save a sample file to the forum. But I know it's actualy being created because I can close and reopen the document and the text box is still there and you can still select the text in the text box, view it and see it. But as soon as you click outside the text box, the text in the text box disappears again until you click back inside the text box.
This problem has been discussed ad nauseum with no solution ever having been given.
http://blogs.adobe.com/dmcmahon/2011/09/17/acrobatreader-x-how-to-enab le-the-typewriter-tool/
By Judy - 5:10 PM on May 24, 2012 Reply
I am on Adobe X Pro and whenever I add text using the text edit tool the text disappears when I add text to another place in the document. It is also creating comments for every place I add text. How do I get the text to remain visible in the document and not create a comment?
http://answers.acrobatusers.com/text-box-disappears-q8542.aspx
"I have a map pdf that I printed from Google Earth. I want to use text boxes to put labels on it. I can place the text boxes and get the font and colors all set up OK, but then when I click the cursor in a new place to start a new text box, the first one vanishes and won't come back unless I mouse over it. I've wasted hours trying to solve this one! I'm using Acrobat Pro X and Windows 7. It also happens with Acrobat Pro 9 and XP."
http://forums.adobe.com/message/4550185
http://forums.adobe.com/message/4477271
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>
HP CReddy wrote:
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>
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Callout box appears to convert to a Text box???

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