Calls from particular phones not transferring to voicemail after no answer

We've got some phones that, when they are called and there is no answer, don't transfer to voicemail properly. It just rings busy.
I have a valid voicemail profile selected,
I've selected the checkbox after the following: (w/ appropriate selections for CSS for each ("with configured CSS, then individual selections)
Forward Busy Internal
Forward Busy External
Forward No Answer Internal
Forward No Answer External
Forward Unregistered Internal
Forward Unregistered External
The only calls that are NOT being forwarded to voicemail are a particulary subnet of phones that are internal. (They're actually in the same device pool and seem to be configured exactly the same as the phones experiencing the problem.)
Any help would be appreciated

After CUCM sends the SIP Invite to the voice mail server it receives a "SIP/2.0 401 Unauthorized" from the IP address 130.127.237.70 which is the Asterisk voice mail server.
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I have a tricky issue where outside caller calls in and when the call is forwareded to voicemail because of CFNA, the FXO do not disconnect. I have a setup where a Etisalat Analog lines are directly connected to UC560 FXO ports using RJ11.
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description Configured by CCA 4 FXO-0/1/0-Custom-BG
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HI David,
Here is the debug vpm signal information that i have taken for two scenarios
the configuration on voice-port is as follows
voice class custom-cptone UAE-CUSTOM
dualtone disconnect
frequency 425
cadence 400 350 225 525
voice-port 0/1/1
translation-profile incoming INCOMING_CallerID_PROFILE
supervisory disconnect dualtone mid-call
supervisory custom-cptone UAE-CUSTOM
input gain 14
cptone AE
timeouts call-disconnect 2
timeouts wait-release 2
connection plar opx 202
description Configured by CCA 4 FXO-0/1/1-Custom-OP
caller-id enable
the came same configuration above with battery reversal answer but no use sitll same issue.
The other tricky thing that is happening is when the call is forwarded to voicemail of the user and after the external caller disconnects the FXO on UC540 does not disconnect immediately, instead it disconnects after the default messgae size is reached. ie the default message size of voicemail box is 240 sec so after 240 sec the FXO port is released or disconnects and a large amount of silence is being recorded in the users mailbox for about 240 seconds.
the following is the debug capture taken
========================================================================================================================
When the call comes in and call is forwarded to voicemail because of CFNA on the user phone
UC_540#
000691: htsp_process_event: [0/1/1, FXOLS_ONHOOK, E_DSP_SIG_0000]fxols_onhook_ringing
000692: htsp_timer - 125 msec
000693: htsp_process_event: [0/1/1, FXOLS_WAIT_RING_MIN, E_HTSP_EVENT_TIMER]fxols_wait_ring_min_timer
000694: htsp_timer - 10000 msec
000695: htsp_timer3 - 5600 msec
000696: [0/1/1] htsp_start_caller_id_rx:BELLCORE
000697: htsp_start_caller_id_rx create dsp_stream_manager
000698: [0/1/1] htsp_dsm_create_success returns 1
UC_540#
000699: htsp_process_event: [0/1/1, FXOLS_RINGING, E_DSP_SIG_0100]
000700: fxols_ringing_not
000701: htsp_timer_stop
000702: htsp_timer - 10000 msec
000703: [0/1/1] htsp_dsm_feature_notify_cb returns 2 id=DSM_FEATURE_SM_CALLERID_RX
000704: htsp_process_event: [0/1/1, FXOLS_RINGING, E_HTSP_CALLERID_RX_DONE]
000705: htsp_timer_stop
000706: htsp_timer_stop3
000707: [0/1/1] htsp_stop_caller_id_rx. message length 25htsp_setup_ind
000708: [0/1/1] get_fxo_caller_id:Caller ID received. Message type=128 length=25 checksum=B1
000709: [0/1/1] Caller ID String 80 16 01 08 30 34 31 39 31 33 34 30 02 0A 30 35 30 39 35 37 38 33 30 39 B1
000710: [0/1/1] get_fxo_caller_id calling num=0509856909 calling name= calling time=04/19 13:40
000711: fxols_callerid_done: call being answered
000712: [0/1/1] htsp_dsm_close_done
000713: htsp_process_event: [0/1/1, FXOLS_WAIT_SETUP_ACK, E_HTSP_SETUP_ACK]
000714: fxols_wait_setup_ack:
000715: htsp_timer - 6000 msec
000716: htsp_timer_stop
UC_540#3
000717: htsp_process_event: [0/1/1, FXOLS_PROCEEDING, E_HTSP_PROCEEDING]fxols_offhook_prochtsp_setup_req
000718: htsp_process_event: [50/0/30.1, EFXS_ONHOOK, E_HTSP_SETUP_REQ]efxs_onhook_setup
000719: htsp_ephone_start_caller_id_tx calling num=90509578309 calling name = called num=201 orig called num=
000720: [50/0/30.1] set signal state = 0x0 timestamp = 0
000721: efxs_onhook_setup: local target is available
htsp_alerthtsp_alert_notify
000722: htsp_process_event: [0/1/1, FXOLS_PROCEEDING, E_HTSP_ALERT]fxols_offhook_alert
UC_540#
000723: htsp_process_event: [0/1/1, FXOLS_PROCEEDING, E_DSP_SIG_0000]fxols_proceed_ring
000724: htsp_timer_stop
000725: htsp_timer_stop2
UC_540#
000726: htsp_process_event: [0/1/1, FXOLS_PROCEEDING, E_DSP_SIG_0100]fxols_proceed_clear
000727: htsp_timer_stop2
000728: htsp_timer - 6000 msec
UC_540#
000729: htsp_process_event: [0/1/1, FXOLS_PROCEEDING, E_DSP_SIG_0000]fxols_proceed_ring
000730: htsp_timer_stop
000731: htsp_timer_stop2
UC_540#
000732: htsp_process_event: [0/1/1, FXOLS_PROCEEDING, E_DSP_SIG_0100]fxols_proceed_clear
000733: htsp_timer_stop2
000734: htsp_timer - 6000 msec
UC_540#
000735: htsp_process_event: [0/1/1, FXOLS_PROCEEDING, E_DSP_SIG_0000]fxols_proceed_ring
000736: htsp_timer_stop
000737: htsp_timer_stop2
UC_540#
000738: htsp_process_event: [0/1/1, FXOLS_PROCEEDING, E_DSP_SIG_0100]fxols_proceed_clear
000739: htsp_timer_stop2
000740: htsp_timer - 6000 msec
UC_540#
000741: htsp_process_event: [0/1/1, FXOLS_PROCEEDING, E_DSP_SIG_0000]fxols_proceed_ring
000742: htsp_timer_stop
000743: htsp_timer_stop2
UC_540#
000744: htsp_process_event: [0/1/1, FXOLS_PROCEEDING, E_DSP_SIG_0100]fxols_proceed_clear
000745: htsp_timer_stop2
000746: htsp_timer - 6000 msec
UC_540#
000747: htsp_timer_stop3
000748: htsp_process_event: [50/0/30.1, EFXS_WAIT_OFFHOOK, E_HTSP_RELEASE_REQ]efxs_waitoff_release
000749: [50/0/30.1] set signal state = 0x4 timestamp = 0
000750: htsp_call_bridged invoked
000751: htsp_process_event: [0/1/1, FXOLS_PROCEEDING, E_HTSP_CONNECT]fxols_offhook_connect
000752: [0/1/1] set signal state = 0xC timestamp = 0
000753: htsp_timer_stop
000754: htsp_process_event: [0/1/1, FXOLS_CONNECT, E_HTSP_VOICE_CUT_THROUGH]fxols_connect_proc_voice
000755: htsp_process_event: [0/1/1, FXOLS_CONNECT, E_DSP_SIG_0110]fxols_rvs_battery
000756: htsp_timer_stop2
000757: htsp_timer_stop2
UC_540#
After the voicemail box, default message size is reached ie after 240 seconds the FXO port disconnects and following is the continuation of debug vpm signal cmd.
UC_540#
000758: htsp_timer_stop3 htsp_setup_req
000759: htsp_process_event: [50/0/300.1, EFXS_ONHOOK, E_HTSP_SETUP_REQ]efxs_onhook_setup
000760: htsp_ephone_start_caller_id_tx calling num=399 calling name = called num=A800201 orig called num=
000761: [50/0/300.1] set signal state = 0x0 timestamp = 0
000762: efxs_onhook_setup: local target is available
htsp_alerthtsp_call_feature:feature 25
htsp_call_feature: caller id enable 0x3 call_connected 0
000763: htsp_process_event: [50/0/300.1, EFXS_WAIT_OFFHOOK, E_HTSP_CALLERID_WAITING]
000764: efxs_callerid_update
000765: efxs_callerid_update process caller_id_string
000766: efxs_callerid_update process caller_id_string OK
UC_540#
000767: efxs_callerid_update number= [399] name= []
UC_540#
000768: htsp_timer_stop3
000769: htsp_process_event: [0/1/1, FXOLS_CONNECT, E_HTSP_RELEASE_REQ]fxols_offhook_release
000770: htsp_timer_stop
000771: htsp_timer_stop2
000772: htsp_timer_stop3
000773: [0/1/1] set signal state = 0x4 timestamp = 0
000774: htsp_timer - 2000 msec
000775: htsp_process_event: [0/1/1, FXOLS_GUARD_OUT, E_DSP_SIG_0110]
UC_540#
000776: htsp_process_event: [0/1/1, FXOLS_GUARD_OUT, E_HTSP_EVENT_TIMER]fxols_guard_out_timeout
000777: htsp_process_event: [0/1/1, FXOLS_ONHOOK, E_DSP_SIG_0100]
000778: htsp_timer_stop3
000779: htsp_process_event: [50/0/300.1, EFXS_WAIT_OFFHOOK, E_HTSP_RELEASE_REQ]efxs_waitoff_release
000780: [50/0/300.1] set signal state = 0x4 timestamp = 0
UC_540#
Can any one let me know what is happing here. when the call is forwarded to voicemail of the user, why FXO Port on UC540 not getting disconnected soon after the external caller disconnects the call.and insted it disconnects approximately after 240 seconds of call forwarded to voicemail.
I tried the same cofiguration as above with battery reversal answer in voice-port configuration but no use sitll same issue.

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Calls from particular phones not transferring to voicemail after no answer

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