Calls In and Out - Issues with

Having sound issues when calling or receiving calls. I'm hearing that I sound like Im in a tin can, lots of static, background noise or echoing from anyone calling me. I am coming up on the expiration of my 14 day 'trial' / can return the phone period and wondering if I should or not. I was also talked into buying a LifeProof case for the phone and am wondering if that could be the issue and not the phone itself. My son insists it's my case but it's so difficult to get off and the on again. Any input??

Hello Joynchris
I'm sorry your having issues with your sound. It may very well be the case. I would recommend trying it without the case.
JoeL_VZW
Follow us on Twitter @ VZWSupport

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Autocomplete and linking issues with gchat on apple messages

So I'm having a couple related(ish) problems with apple messages and gchat/hangouts/whatever it's called these days and imessage on my laptop:
1) Gchat contacts sometimes do and sometimes don't autocomplete when i cmd+n for a new message and then start typing in the 'send to' field. this occurs irrespective of whether i try to start a jabber conversation via typing their email or via typing their name. I've noticed a couple of semi-consistent factors that seem to be impacting it, at least sometimes, but can't pinpoint anything entirely consistent:
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Any thoughts? It's sometimes easier to just do cmd+n and type a friend's name even if i have an existing conversation with them relatively top to the close of the list, than manually finding them in the list or looking at the buddy list or using the search bar. cmd+n typically works at least with imessage conversations, and sometimes even with jabber accounts/gchat, so it doesn't seem like this is merely a feature that doesn't exist.
2) This might be less of a bug and more of a feature, but i'm wondering if there's a way to deactivate it. A lot of my friends have both imessages and gchat, and i have their google email and phone number on their contact card. in this case, apple messages, seemingly arbitrarily, alternates back and forth betweeen gchatting them and imessaging them in the same conversation. it doesn't always correspond to their away/available status on gchat, and even when it does correspond, i'd still prefer to be able to manually override to send an imessage even if they are available on gchat, I'd prefer to just have separate conversations going for imessage and gchat (because a lot of my friends just never look at one or the other depending on whether they are or arent near their computer, so i need to be able to control where the message goes). I do have a separate jabber conversation with John Smith from their imessage, but within the imessage conversation it still sometimes switches to jabber. It seems like this only happens for contacts that have both email and imessaage on their vcard, but i'd prefer not to delete the email address from their vcard just to resolve this issue, since the email address on contact comes in handy for purposes other than gchat. is there any workaround/way to disable this auto-switching between imessage and gchat accounts in the same conversation, while keeping contacts' email and phone number linked on their vcard?
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macbook pro, mid-2010, 15"
Mavericks 10.9.2
messages v8.0

Hi,
Re 1)
If a Buddy (Google, AIM or Yahoo) is in the Buddy list as just the ID or Screen Name then broadly speaking they are not in your Contacts list.
As such they will not show a "Real Name".
However any Buddy can be added to the Contacts List even if you don't add a "Real Name"
This in itself can also cause issues as the Contacts app does not create what it sees as Duplicate cards.
i.e. you cannot create two cards with the name John Smith.
It is easier if the ID/Screen Name becomes the "Real Name".
I have three Macs
On each the My Card for myself reflects the Computer it is from and those Cards are synced on my iMac.
Some of the various Jabber and AIM Screen Names are linked to the particular computers.
That means if I type "ra" as the start of my Name in the "to" spot I get this:-
First is a national breakdown service for helping out with cars (as opposed to any other breakdown)
The next is a Buddy that I have hidden.
It lists Apple ID and telephone numbers that it thinks are iMessages compatible (it thinks all numbers are valid) liked to be G4 tower's card.
It continues listing AIM, Jabber, Yahoo and other iMessages accounts as well as the Bonjour contact details.
As you can see some at the bottom are IDs and Screen Names that are not associated with any of the Address Cards.
In these cases my name from part of the ID so "ra" picks then up.
As you can see you should get AIM, Jabber (Google), iMessages and Yahoo account indicated.
That should then lead to 2)
Once in the conversation you can use the "To" spot to change which ID you are calling and therefore effectively change which service you are using.
In this Pic I have chosen to call Myself (easy with multiple accounts)
My iMac My Card has no jabber account listed so you only see iMessages and AIM option listed.
I can "call" my main AIM name (ralphjohnsr) from the other three Accounts linked to this Card.
From your end it may look like a random switch but in fact is most likely from an incoming change by the Buddy/Contact.
You can make the change by using the "To" spot and a drop down
The centralised messages in the chat should tell you of Changes as will the ID in the text field before typing
Re 3)
It will depend on what their Apple ID is.
Some have had @mac.com names for a long time and linked them to MobileMe than more recently iCloud.
Some linked their @me.com names form MobileMe to iCloud at the Change.
Most recently iCloud IDs have been given @iCloud.com emails from the start.
However any email can be used as an Apple ID.
The pic above has my Apple ID partially hidden for that lower iMessages info across the center.
You may find that some people are using their Google ID as their Apple ID AND also using it as both the iMessages registered name and the Google ID in the Messages app.
Lets explain this another way.
When iChat 1 came out Apple joined the AIM service with it (it did AIM and Bonjour which was then called Rendezvous)
At that time Apple entered in to an agreement with AIM that any Apple Issued ID would be a valid AIM Screen Name.
At that time the Apple Service was .Mac and @mac.com IDs were being issued as paid for accounts, Trial Accounts and after while Lapsed paid for accounts.
These all worked as iChat/AIM Screen Names.
Then Apple changed to MobileMe and issued @me.com IDs
The trials only lated until you ended them and the IDs no longer worked in iChat after that as valid AIM Screen Names and nor did lapsed Paid For accounts.
More recently Apple have stopped a paid for Service and moved to iCloud.
At the change you could link Any Apple ID to iCloud and you got an @me.com ID from the iCloud server (it could be the same as the on MobileMe but did seem to be "separate").
Later these became @iCloud.com IDs (Some people have both under iCloud and in some cases linking @mac.com names to MobileMe @me.com accounts for email still continues).
To be clear you could link Any existing email ID to iCloud such as Google ID.
But broadly I am speaking of gaining various Apple Issued IDs over time that may or may not be linked to one account.
These Apple Issued IDs works as Valid AIM Screen Names in Messages. (the iCloud issued ones don't work in iChat 5 or earlier though).
I linked an external to Apple dial-up Email that has been my long time Apple ID to iCloud and got an @me.com ID at first and later an @icloud.com one as well.
I can use these two separately in Messages as Valid AIM names.
Someone using their Google ID as their Apple ID could use it as the iMessages registered Name AND as the GoogleTalk/Jabber entry as well.
This might explain why it looks like they are swapping about.
There can be one other explanation and that is dependent on where they are logged in.
Obviously a GoogleTalk user can log in to the Google web Mail page and use Talk there.
Although I don't use Google+ I presume there is a similar web page to chat from there.
This would limit them to being "On Google" rather than iMessages when they sent a messages to you.
Re GoogleTalk
Obviously Android is Google.
The Account settings at Google incudes the "products" you can link and use from your Account.
Previously with a Google Mail Account that included enabling "Talk" which then allowed you to chat from the Web Mail Page login (or your chosen Jabber able app)
Now Google use Google+ and this seems to give you automatic access to "Talk" to the extent it is no longer something you have to Activate.
I am wondering if using a Android phone is linked to having a Google+ account and that the phone number can be part of that ID set up (similar to iMessages and iPhone Numbers).
If it does it would then depend if the phone is linked to both the Number and the Google ID as to what they can login as in certain situations.
I am not sure I have covered everything but I think I have covered most things.
From what you post I am not sure that there is an issue or not although I have posted what is normal and expected I think there are some fringe things that are an issue.
9:46 pm      Tuesday; April 15, 2014
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Unable to log into iMessage and intermittent issues with FaceTime

Late 2011 MacBook Pro, OS X 10.8.4. I'm an admin level Windows guy but a relatively new (and otherwise very pleased) convert to Mac OS.
This morning Messages started repeatedly prompting me for my iMessage password and FaceTime has starting working only intermittently. Both work fine from my iPad and iPhone 5. Both have been working from my MacBook Pro for months.
This morning when I tried to fire up Messages on the MacBook I got an error saying "The server encountered an error processing registration". After doing some Googling, I noticed that many folks said that when they had this problem they also had an issue with FaceTime. I confirmed that FaceTime was indeed giving me the same error as iMessage. After trying some solutions from past threads that didn't work, I rebooted. Now instead of throwing an error, Messages just keeps asking me for my iMessage password again and again. FaceTime works occasionally but sometimes when I get a call and click answer, I get "call failed" as my iPhone and iPad continue to ring and then I'm asked to re-enter my password on the MacBook. If I enter my password it just sits and spins. If i quit FaceTime and start it again, it'll usually log in successfully but calls may or may not work (following the same pattern I just mentioned).
The odd thing to me is that when I tested FaceTime on my iPad, I got notifications on my iPad and iPhone and my primary and alternate email address were now registered with FaceTime. They have been for over a year so I'm not sure why I'm getting those notifications again.
I'm able to log into the Mac App store without a problem using the same AppleID
What I've tried so far based on Google results:
1. In Keychain Access, reset my default keychain - No improvement
2. In Keychain Access, selected Keychain First Aid, repaired and verified - No improvement
3. On my iPad, turned iMessage off and back on - No improvement, though iMessage on the iPad still works fine
4. Confirmed that my primary and secondary AppleID email addresses and password are correct. The email address associated with my AppleID is not associated with any other AppleIDs.
Thanks!

This could be a complicated problem to solve, as there are many possible causes for it. Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
Before proceeding, test on another network, if possible. That could be a public Wi-Fi hotspot, if your computer is portable, or a cellular network if you have a mobile device that can share its Internet connection. If you find that iMessage works on the other network, the problem is in your network or at your ISP, not in your computer.
Step 1
Check the status of the service. If the service is down, wait tor it to come back up. There may be a localized outage, even if the status indicator is green.
Step 2
Restart your broadband device and your router, if different. You may have to skip this step if you don't control those devices.
Step 3
From the menu bar, select
 ▹ About This Mac
Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or obviously invalid, take the machine to an Apple Store or other authorized service center to have the problem corrected.
Step 4
Take the steps suggested in this support article. If you don't understand some of the steps or can't carry them out, ask for guidance.
Step 5
From the menu bar, select
 ▹ System Preferences ▹ Network
If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If the box marked SOCKS Proxy is checked, uncheck it. You don’t need to change any other settings in the window. Click OK and then Apply. Test.
The result may be that you can't connect to the Internet at all. Revert the change if that happens, or if iMessage still doesn't work. Remember that you must Apply any changes you make in the preference pane before they take effect.
Step 6
Select from the menu bar
 ▹ System Preferences… ▹ Flash Player ▹ Storage
and click
Block all sites from storing information on this computer
Close the preference pane.
Step 7
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
If iMessage worked in the guest account, stop here and post your results.
Step 8
Boot in safe mode and log in. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. After testing, reboot as usual (i.e., not in safe mode) and test again.
If iMessage worked in safe mode, but didn't work when you booted out of safe mode, stop here and post your results.
Step 9
Reset the NVRAM.
Step 10
Reinstall OS X.
Step 11
If none of the above steps resolves the issue, make a "Genius" appointment at an Apple Store, or contact Apple Support.

Address Book and Sync Issues with Verizon Curve

I got my first BB about a month ago and like it, for the most part. I have three major issues with it now:
1. SYNC I've downloaded and installed the latest software from pocket mac and my first sync went fine (I have a MacBook Pro running 10.4.11). Every sync after that has failed. I've tried the recommended solutions like cleaning out the sync history, re-installing, etc. I've un-installed and re-installed several times with no change. The sync begins fine and but never finishes. One thing that could be a problem is the version - every time I download the software, I've clicked on the newest version, (PocketMacForBlackBerry4.1.25.dmg) but after it installs, it calls itself Version 1.2 (1.4). Shouldn't it be 4.1? I know there are issues with older versions, but I can't seem to get 4.1 installed.
2. ADDRESS BOOK Sinse my first and only sync, I've needed to add a LOT of contacts into my address book manually. It doesn't work most of the time. When I add a new contact and save, it won't exit the contact, but pops up this note: "Address updated externally, changes will be lost and the viewer closed." The same thing happens if I'm trying to create a new entry or edit an existing entry. The real crazy part is that many of the numbers I've added show up when they are incoming calls - the name and correct phone number, but when I try to call out on my phone, the contact info will not show.
3. GPS Not a major deal, but none of the GPS services work. I use the Google Maps mobile app, but the GPS does not work. Neither does any of the other software I have installed for GPS. I have gone into the preferences and enabled the GPS and saved the changes. The logo even appears on the main screen, it just doesn't work. *NOTE* I've found that Verizon has disabled the GPS unless you pay for the VZ Navigator service. Typical Verizon marketing. Is there any way to bypass Verizon's block?
Needless to say, I'm not very impressed with Pocket Mac software of the RIM address book utility. I've read over many of the posts in this forum and see many other frustrated users. Makes me really think about throwing my money at an iPhone.
If anyone has any solutions to my problems/frustrations, I would be VERY grateful.
thanks for your time,
-marlowe
Message Edited by marlowe on 11-19-2008 12:12 PM

I cannot say I AGREE! any louder.
This pocketmac people claim in the website to offer "solutions" but they have given me lots of headaches and I too would just go and buy an iphone. The only problem is that AT&T does not work in my house.
No matter how many tricks I have tried I cannot make my 8330 accept the changes i make in my address book. It is absolutely a killer.
Some previous user said that bluettoth could help but at any rate that was to over ride the address book with the 8330 data and in my case i was trying to do the opposite.
Any help on this would be greatly appreciated!

Battery not recognised - and other issues with 867MHz Ti Book

Ok - here`s my story - I wonder if anyone can give me advice
on what to do next.
A week ago I started having trackpad issues with my tibook.
On 2 consecutive mornings the trackpad seemed to have frozen, held down. So that it brought up menus if the mouse was moved over one of the bars at the top of the screen. I wasn`t however, able to `click` on anything. An external
mouse, when plugged in, also didn`t work, though I was able to navigate the display using the keyboard shortcuts.
The first morning this happened, the OS also appeared to reset itself. ie the screen display picture went back to its original state - and all of the applications that i subsequently opened gave me a first time user `welcome` message.However, all of my files/photos/music etc were intact.
When the trackpad was working I backed everything up, ran
the hardware test cd, which came up clear, and called apple. They picked up the computer, which is under
warranty, on Friday, and at the time it was working fine.
I got the computer back yesterday, but unrepaired, and
with a new set of faults. Apple told me that they had checked the computer and had found
some evidence on the logic board, power in and bottom case
of past liquid spillage - but no other problems with the
computer. I don`t deny the liquid spillage ( a few ml of
water), although it
occurred 11 months ago and I have not had any problems with
the computer since 24 hours after the spill.
The state of the computer now that Apple have sent it back
is as follows: The trackpad is working. However, the computer is not recognsing the battery, or the wireless
networking Buffalo pc card. The clock also resets one out
of every 2 or 3 times that I restart the computer. These problems did not occur before I sent the computer to Apple.
Yesterday I erased and reinstalled 10.4 just in case that had
something to do with it - but it has not helped
So - my questions.
1. Could my current problems be to do with the spillage
on the logic board 11 months ago?
2. Could my new problems be to do with something that Apple
did when testing the computer this week?
3. Is there anything else that I should try in order to solve the issues that I`m having with the computer?
4. If it is a logic board problem, can anyone recommend
a UK repair centre that would deal with this cheaply (otherwise i will probably buy a new computer - as this
one is coming up for 3 years)?
Thanks,
Antony

Hi Antony,
1. Could my current problems be to do with the spillage
on the logic board 11 months ago?
Yes. Corrosion occurs over time, and it could have taken 11 months to reach "critcal mass."
2. Could my new problems be to do with something that Apple
did when testing the computer this week?
Theoretically, any time anyone does anything inside your PB, they could have caused additional issues, however, this would not be "normal."
3. Is there anything else that I should try in order to solve the issues that I`m having with the computer?
4. If it is a logic board problem, can anyone recommend a UK repair centre that would deal with this cheaply (otherwise i will probably buy a new computer - as this one is coming up for 3 years)?
Before paying for a new LB or a new PB, try a PMU Reset and Test PB Backup Battery.

Save and submit issues with nested/expanding form

I've built two forms in designer (Form_B and Form_C, we'll say) which use scripted repeating subforms to accomodate a range of inputs without presenting the user with piles of fields. I need both of them to correctly maintain their state when saved and re-opened, and transmit the data I need through acrobat.com distribution.
Form B currently doesn't save and re-open correctly:
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On both forms, all fields and subforms are normally set to binding = "normal", or fieldName.bind.match = "once"
I currently have no external data bindings (the data view pallet is blank.)
Any thoughts on why fields whos binding = "none" would still submit/save?
Or why repeating subforms with binding = "normal" would get lost in a save?
Is originalFieldName.name = "newName" somehow not sufficient to change how that fieldname gets saved in the data? (despite the apparent name change)
I've searched all the resources I know for any useful idea on this one, and came up blank. Any help or suggestions would be much appreciated.
<<<<<   don't rule out "It shouldn't do that, it must be buggy." I'm starting to lean that way pretty heavily on a couple counts. >>>>>>
If anyone would like to see the files in question, please send me an email at manager<at>rocklight<dot>net and I'll get a copy of each off to you first thing in the morning.

I've found a partial answer for the Form_B issue. (areas and categories not saving correctly):
It looks like another case of this - http://forums.adobe.com/message/1358727#340913
but for subforms.
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Still looking for a solution to the submission problem: how to only submit some of the fields in a form.
(yeah, the nesting is rediculous, I know, but it was necisary for some formatting elements.)

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