Calls not being forwarded to skype number

Hello, I have had my Skype number for 2 years now and never had a problem.However since end of November 2012 calls from the USA are no longer being forwarded to my cellphone in Germany.No , I have not changed my settings , why should I , since it has been working perfectly all these years.There is no way to get help from Skype and I am extremely frustrated with their service.It sucks to pay for a product that won´t work.I am a dissatisfied customer and will leave them if they do not straighten out their stuff.

watsource wrote:
Hello, I have been a SKYPE user for the past 5 years and everything has been working fine.  Recently, calls from telephones to my skype number are not being forwarded to my designated number.  I've tried to turn off and on forwarding feature but still not working. Calls from other skype contacts using skype calling me are forwarded but not from any landline or mobile contacts calling my skype number.
What happens when you call your Online Number? 
If calls directly from other Skype users are being forwarded to your designated number, but not the calls made to your Online Number, call-forwarding appears to be working.  You may have a different issue related to your Online Number. Has it expired?  If you click on "Account" at the top of this page, you can verify that your Online Number is still in effect by clicking on "Online Number" once you log into your Skype account through that link.
If your Online Number is still in effect, here's something else to check.  From a computer (not the Skype app on a mobile phone or other device), can you verify the Privacy setting for Online Numbers?  It should be set to allow calls from anywhere.  If not, it is possible that this setting was changed, preventing you from getting calls on the Online Number. 
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.

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