Calls not being recorded with AQM 8.5

We have installed AQM 8.5 with UCCX 8.5 and CCM 8.6 but the agent calls (voice & screenshots) are not being recorded on their desktops, AQM is sync with UCCX and have verified with manual sync and found no issue. Clint applications ( calabrio plug ins & desktop agent recording service) has been installed on the agent machine. The agent machine is daisy chained with a 7945 phone. On AQM server configurations done as per administration guide. Is there any service or application which needs to be started along with CAD for recording.

Actaully it was Java 7 where the page was greyed out, i downgraded it to version 6 update 20 but now when i click on validate pc i have error on page. This was happening with windows 7.
I installed jre ver 6 update 20 on windows XP, i was able to validate the pc settings successfully and login but now i have recording playing error, the screen shot is given for reference

Similar Messages

'this call is being recorded'

I want to record conversations legally so I need some kind of recording that informs callers "This call is being recorded" beforeI answer the phone. Does Skype do that? Or does it depend on the recording program?
Also I have my Skype calls forwarded to my cell phone if I don't answer within a few rings. Can I set it up so Skype gives the "This call is being recorded" message or do I need a program for my cell phone?
Thank you.

Such feature is not available in Skype but there are recording applications that offers the option to inform the other party that their call is being recorded.
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Iphone 4 not being recognized with the extension cable

My Iphone 4 is not being recognized with the Apple extension cable in my new Nissan Juke so the phone has to be kept in the glovebox due to the very short cable Nissan provides. This is frustrating since the phone gets noticeably worse reception in the glovebox. Does anyone know of a fix for this so I can run a longer cable extension and run the phone out of the glovebox? Mabye a different extension cable or longer cable that works with Nissan's set up?

I don't think it is the cable. I have tried plugging the cable into the USB cable that came with the phone and the extension cable works fine with it. I guess this really is just some screwy stuff with Nissan.

My iphone 4s is not being recognised with itunes 9 my computer only supports this itunes

My iphone 4s is not being recognised with i tunes 9, my computer will not update to 10 is there any way round this? or should it work?

The system requirements for the iOS of the 4S is:
Apple ID (required for some features)
Internet access
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.5.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.5 or later (free download from www.itunes.com/download)

Oracle 11g jars not being compatible with WAS 6.1.x versions

Hi,
We have an issue with Oracle 11g jars not being compatible with WAS 6.1.x versions.
If we use Oracle10g client jars then they are working with the 11g database.
Below are the findings
Working fine With Ojdbc14.jar
Not working With Ojdbc5.jar
WAS 6.0
Working fine With Ojdbc14.jar
Not working With Ojdbc5.jar
WAS 6.013
Working fine With Ojdbc14.jar
Not working With Ojdbc5.jar
As per IBM website link Oracle 11g should be working with WAS 6.1.0.21 upwards
Could somebody please help me regarding the same.
thanks & Regards,
Anoop

# Download the full Firefox installer from http://www.mozilla.com/
# Delete the Firefox [http://kb.mozillazine.org/Installation_directory installation directory], making sure all the Firefox files and folders are removed. The default location on 32 bit Windows is C:\Program Files\Mozilla Firefox\
# Re-install Firefox
Note that deleting the Firefox installation directory will not remove your bookmarks or other Firefox user data, they are stored elsewhere.

My incoming phone calls are being shared with my wife's phone as well both phones are receiving the same call show do I correct?

Iphone question
my my incoming phone calls are being shared with my wife's IPhone as well, both phones are getting the same call, how do I correct?
thanks

That is a new feature described in Connect your iPhone, iPad, iPod touch, and Mac using Continuity - Apple Support
You can turn it off by going to Settings > FaceTime and changing "iPhone Cellular Calls" to off.
You may also want to look into using separate Apple IDs for you and your wife. That is now more flexible with new Family Sharing features: http://www.apple.com/ios/whats-new/family-sharing/

Audio not being recording along with video on Camera.app

Hey there guys,
As the title implies I'm having some trouble with my phone picking up audio while recording videos with the stock Camera.app. I've had my phone since release but I only rarely record videos on it so I had never really noticed. It literally won't pick up any sound whatsoever. There's white noise over the video as if it was picking up external noise but not what I'm saying.
I've tried recording with and without a case and no cigar either way. There's definitely not something wrong with the software because if I plug in a pair of headphones with mic and test it it works fine, so I believe that it's probably hardware.
Has anyone ever encountered this?
Thanks!

Hello, Don Ju4n.
Thank you for visiting Apple Support Communities.
Here is an I would recommend taking a look at when experiencing microphone issues.
iPhone: Microphone issues
http://support.apple.com/kb/ts5183
Cheers,
Jason H.

SQL Server Agent - Job History not being recorded (SQL Server 2005)

I have been trying to get to the bottom of an issue with SQL Server Agent not recording any job history. I am using SQL Server 2005 on a single Windows Server 2008 machine (i.e. no other domain controllers/active directory servers).
The SQL Server Agent service is configured to 'Log On As' NT user account 'sqlagent'. The jobs themselves are executed successfully (all 'Transact-SQL' type steps actually use the 'sa' account) however the there is no actual job history to be found for any
of the jobs -- in the SQL Activity monitor, the 'Last Run Outcome' is always 'Unknown' and the 'Last Run' date is always 'Never' for all jobs; in the SQL Job History Viewer there are no entries for any instances of a job being executed.
The 'sqlagent' NT user account ia a member of the 'Administrators' NT group; the 'Administrators' group appears under Security > Logins on the database server. I have another server that also uses the same setup with a 'sqlagent' NT user account, on that
database server the 'sqlagent' user account appears under Security > Logins and the SQL job history works correctly. I have attempted to add the 'sqlagent' to the Logins on the affected server using the SQL Server Surface Area configuration but this operation
returns an error, detailed below.
Additionally, I have attempted to use the built-in NT system account 'NETWORKSEVICES' to run the SQL Agent Service but this also results in exceptions in the error log and no job history being recorded. The entries in the error logs are very similar to those
from the 'sqlagent' NT user account but instead the user is referred to as 'NT AUTHORITY\ANONYMOUS LOGON' in the error logs, again these are detailed below.
Many thanks in advance for anyone's time and help with this issue!
Arthur
The following errors are raised in SQL Server Agent > Error Logs each time a job is executed:
Date 11/11/2012 18:30:01
Log SQL Agent (Current - 11/11/2012 18:30:00)
Message
[298] SQLServer Error: 18452, Login failed for user ''. The user is not associated with a trusted SQL Server connection. [SQLSTATE 28000]
Date 11/11/2012 18:30:01
Log SQL Agent (Current - 11/11/2012 18:30:00)
Message
[382] Logon to server 'XXXXXXXX' failed (ConnAttemptCachableOp)
If the SQLAgent service is configured to use the NT system account 'NETWORKSERVICE' then the following errors are returned instead:
Date 29/10/2012 18:30:15
Log SQL Agent (Archive #1 - 29/10/2012 18:38:00)
Message
[298] SQLServer Error: 18456, Login failed for user 'NT AUTHORITY\ANONYMOUS LOGON'. [SQLSTATE 28000]
Date 29/10/2012 18:30:15
Log SQL Agent (Archive #1 - 29/10/2012 18:38:00)
Message
[382] Logon to server 'XXXXXXXX' failed (ConnAttemptCachableOp)
I have tried granting the 'sqlagent' NT user account with SysAdmin Server Role privaledges using the SQL Server User Provisioning tool in SQL Server Surface Area Configuration, but this always throws the following, similar error:
Login failed for user ''. The user is not associated with a trusted SQL Server connection. (Error: 18452)
===================================
Login failed for user ''. The user is not associated with a trusted SQL Server connection. (.Net SqlClient Data Provider)
For help, click: http://go.microsoft.com/fwlink?ProdName=Microsoft+SQL+Server&EvtSrc=MSSQLServer&EvtID=18452&LinkId=20476
Server Name: 127.0.0.1,1344
Error Number: 18452
Severity: 14
State: 1
Line Number: 65536
Program Location:
at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection)
at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj)
at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj)
at System.Data.SqlClient.SqlInternalConnectionTds.CompleteLogin(Boolean enlistOK)
at System.Data.SqlClient.SqlInternalConnectionTds.AttemptOneLogin(ServerInfo serverInfo, String newPassword, Boolean ignoreSniOpenTimeout, Int64 timerExpire, SqlConnection owningObject)
at System.Data.SqlClient.SqlInternalConnectionTds.LoginNoFailover(String host, String newPassword, Boolean redirectedUserInstance, SqlConnection owningObject, SqlConnectionString connectionOptions, Int64 timerStart)
at System.Data.SqlClient.SqlInternalConnectionTds.OpenLoginEnlist(SqlConnection owningObject, SqlConnectionString connectionOptions, String newPassword, Boolean redirectedUserInstance)
at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, Object providerInfo, String newPassword, SqlConnection owningObject, Boolean redirectedUserInstance)
at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection)
at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnection owningConnection, DbConnectionPool pool, DbConnectionOptions options)
at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject)
at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject)
at System.Data.ProviderBase.DbConnectionPool.GetConnection(DbConnection owningObject)
at System.Data.ProviderBase.DbConnectionFactory.GetConnection(DbConnection owningConnection)
at System.Data.ProviderBase.DbConnectionClosed.OpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory)
at System.Data.SqlClient.SqlConnection.Open()
at sqlprov.SysAdminServerRole.ProvisionInstance(Instance instance, String userName)
at sqlprov.ProvisionTask.Provision(Instance instance, String userName)
at sqlprov.MainForm.ProvisionTasks()

Hi Rama,
Thanks for your reply. I have run the query you specified and can see only one entry with "NTLM" in the auth_scheme column, all of the rest have "SQL". It figures that the entry with "NTLM" is relating to the one NT user account that can successfully log
in to the service (as mentioned in my reply to Nag above, this is the NT user account that installed the service on the machine). I have also executed the same query on the other machine that I mentioned in my original post and this contains two "NTLM" entries,
I'd assume that these relate to the NT user that installed the software and the correctly working "sqlagent" NT user account that is correctly logging the job history on that machine.
I think the problem is very much to do with granting access to new NT user accounts, as per the KB article that you have quoted above. In this case, it is not relating to scenarios 1 or 2 as these relate to SQL Server logins and this issue is about a Windows
Authentication login. As I mentioned to Nag above, I am unable to grant any NT user accounts with access to the service however the NT accounts are all defined locally on the same machine as the SQL server is installed (i.e. there is no domain controller,
active directory controller, etc) so I don't understand how the Windows login cannot be verified.
Any further advice on the issue would be greatly appreciated, please let me know if there is any more information I can provide to help diagnose the problem.
Many thanks!
Arthur

VOIP calls not being forwarded from GW to GK and visa versa

I have a VOIP network setup in place using 2691 routers. i have a siemens PBX connected to the 2691 routers using an E1 controller (running QSIG), my WAN interface between the two sides is an ATM interface. when i do a csim start from one router to the extension on the other side the call goes through and the phone rings. However, when i actually dial from one extension to the other, the call is not being forwarded. and what happens is that i hear the dial tone again on the phone im dialing from.
I have taken some debugs but still could pin point the problem, even though in the ccapi inout debug i found that when it tries to look for a node, it doesnt find it.
I have attached the configuration for both sides. Along with the debug from one of the sites.
There are a couple of GW's associated with the GK.
The ones im concerned about are Mussalla_GW & GK-HO.
Thank You in advance
Mouhannad

Try this:
dial-peer voice 2 pots
direct-inward-dial
Without this command the router will not collect the digits coming across the PRI.
Please rate helpful posts.

Drag and Drop not being recorded properly.

I'm a fairly experienced Captivate user using version 3.0. I am trying to record some drag and drop activity in an Oracle application and I just can't get it to work. To be clear, I am NOT trying to create a drag and drop quiz question (so please don't tell me how to create drag and drop quiz questions, I already know how). I am trying to record the dragging of an icon from one area within the app to another (the actual visual drag). Whether I set the video to record full motion or trigger full motion recording with F9 (and stop it with F10), all I get is the initial click of the object and then the object after it has been set down in it's new location. The actual drag of the object isn't recorded. I checked my Flash player - it's version 9. Any suggestions?
Thanks!!

Hi there
First, I'd suggest performing what I call a simple "sanity check". This should reveal to you whether the issue is with Captivate generically or if it's just that Captivate has issues with this one application.
So try this. Open Captivate and minimize all apps. Then record dragging an icon from one location to another on your desktop. If Captivate doesn't record that properly, you have a Captivate issue. If it does, you know it's an issue with the application and the way it interacts with Captivate. In that case you need to consider other avenues. Perhaps use something like Camtasia Studio or Jing to capture, save as SWF and drop it where you need it in Captivate.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Images not being sent with forwarded emails

Hi,
When I forward an email sent to me that has attached images, those images are not being sent when I forward the email.
Yes, I am being asked to "Include" the attachments, and I click the Include button.
I see the images in my message to be forwarded just before I send it, but the recipient does not get the images.
Any assistance would be appreciated.
Thanks

Posts: 26
From: New England
Registered: Oct 15, 2005
Forwarding Mail fails to include pictures
Posted: Nov 26, 2009 7:54 PM
Reply Email
Recently I've had a problem with my iPhone 3Gs when I forward an email that contains graphics. The graphic is fine on my iPhone but when it arrives the picture is missing. I am selecting 'include graphics'.
I've re-booted - no change.
I've restored from a backup - no change.
I've restored without using the backup - no change (other than I lost a couple email accounts etc.)
Anybody got any other suggestions?
TIA
Tim
Intel iMac / MacBook Pro Mac OS X (10.6.2) 80 gig Classic iPod, 32 iPhone 3Gs
wmdilson
Posts: 3
Registered: Oct 9, 2009
Re: Forwarding Mail fails to include pictures
Posted: Feb 14, 2010 9:31 AM in response to: Timothy Adams
Reply Email
I have been having the same issue since late September and been in touch with Apple support since. First they said they had no other reports on it so it was my phone. I started checking and found many other with the same issue. I called back and finally in November I was told they were aware of the issue and was working on it. The first week of January I called again and was told the update first week of February was going to correct this. I did the new software update and guest what....IT STILL DOESN'T WORK!!! It is now February 14th and I am on the phone once again for the same issue that was known back in October 2009. I am paying $30 for data plan that I can not utilize 100%. My question after being patient for 5 months is who is going to refund me a portion of my data plan? Apple or AT&T?? This is a software problem that really needs addressed. Apple just releases an iPAD and can't correct this email issue??
iPHONE 3gs iPhone OS 3.1.3
ernie goldstein
Posts: 177
Registered: Feb 1, 2005
Re: Forwarding Mail fails to include pictures
Posted: Feb 22, 2010 5:33 AM in response to: wmdilson
Reply Email
foward email
Posted: Jan 29, 2010 10:14 PM
Reply Email
i have the 32 g 3gs iphone. i have no problem when i send pictures from iphone from my photo album. the problem i have is when i receive a email on my phone that has pictures not from someones photo album and i foward the email the people get the email but not the picture. all they get is ca blank square where the picture should be. i even fowarded to myself and the samething happens on my mac . I have called teck support & was told they are working on it. this is unacceptable. it should not take this long to fix this.
imac Mac OS X (10.6.1)

Calls not being forwarded to skype number

Hello, I have had my Skype number for 2 years now and never had a problem.However since end of November 2012 calls from the USA are no longer being forwarded to my cellphone in Germany.No , I have not changed my settings , why should I , since it has been working perfectly all these years.There is no way to get help from Skype and I am extremely frustrated with their service.It sucks to pay for a product that won´t work.I am a dissatisfied customer and will leave them if they do not straighten out their stuff.

watsource wrote:
Hello, I have been a SKYPE user for the past 5 years and everything has been working fine. Recently, calls from telephones to my skype number are not being forwarded to my designated number. I've tried to turn off and on forwarding feature but still not working. Calls from other skype contacts using skype calling me are forwarded but not from any landline or mobile contacts calling my skype number.
What happens when you call your Online Number?
If calls directly from other Skype users are being forwarded to your designated number, but not the calls made to your Online Number, call-forwarding appears to be working. You may have a different issue related to your Online Number. Has it expired? If you click on "Account" at the top of this page, you can verify that your Online Number is still in effect by clicking on "Online Number" once you log into your Skype account through that link.
If your Online Number is still in effect, here's something else to check. From a computer (not the Skype app on a mobile phone or other device), can you verify the Privacy setting for Online Numbers? It should be set to allow calls from anywhere. If not, it is possible that this setting was changed, preventing you from getting calls on the Online Number.
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.

"Your call is being recorded" announcement

Hello,
I've a customer that needs the above announcement before sending the call to the DDI numbers. The extensions are being recorded by Witness Systems.
They only have CallManager and Unity.
I was looking at doing this in Unity by sending call to a call handler based on it's DDI in the Unity routing table. This would be forwarded on to a Call Handler specific to the DDI with the announcement then another Call Handler to transfer to the actual extension.
Problem.
1. What's the maximum amount of entries in the forwarding routing table?
2. If the subscriber already exists with the same DDI number the call is sent to the subscribers call handler instead.
Any help would be very much appreciated.
Regards,
Michael

Thanks for that. That's useful to know. I'm currently at 50 DDI's.
Regards.

CcmEval Scheduled task not being created with "Access Denied" error 0x80070005 only on XP machines

Before coming on here I checked out http://social.technet.microsoft.com/Forums/en-US/ddbfe6c3-ee54-4b2a-a3a7-a6515d974f76/client-check-failed-on-xpserver-2003-systems-onlyccmeval-is-not-being-scheduled?forum=configmanagerdeployment (GPO
to allow scheduled tasks by users) and another thread about a hotfix that seems to be pre-XP SP3 and pre-CM 2012 R2.
That said, I'm having an issue many seem to have, but I can't find the answer. From what I understand SCCM uses the user context to create the CcmEval task, but in XP users cannot set a task to run as any other user (ie SYSTEM in this instance) so what is
the workaround? I can't just give users Administrator permissions to install the client.
The exact log entries are:
<![LOG[Client evaluation task doesn't exist.]LOG]!><time="19:05:43.548+360" date="12-14-2013" component="CcmEvalTask" context="" type="2" thread="4356" file="ccmevalcheck.cpp:705">
<![LOG[Client evaluation task is not found or is disabled or is not compliant, perform remediation]LOG]!><time="19:05:43.548+360" date="12-14-2013" component="CcmEvalTask" context="" type="2"
thread="4356" file="ccmevalcheck.cpp:341">
<![LOG[Attempting to recreate client evaluation task.]LOG]!><time="19:05:43.548+360" date="12-14-2013" component="CcmEvalTask" context="" type="1" thread="4356" file="ccmevalcheck.cpp:833">
<![LOG[Task scheduler 2.0 is not supported, peform task registration with 1.0 API.]LOG]!><time="19:05:43.548+360" date="12-14-2013" component="CcmEvalTask" context="" type="1" thread="4356"
file="ccmevaltask.cpp:345">
<![LOG[Failed to delete task Configuration Manager Health Evaluation (0x80070002).]LOG]!><time="19:05:43.548+360" date="12-14-2013" component="CcmEvalTask" context="" type="2" thread="4356"
file="ccmevaltask.cpp:379">
<![LOG[Failed to create task item (0x80070005).]LOG]!><time="19:05:43.548+360" date="12-14-2013" component="CcmEvalTask" context="" type="3" thread="4356" file="ccmevaltask.cpp:387">
<![LOG[Failed to create client evaluation task.]LOG]!><time="19:05:43.548+360" date="12-14-2013" component="CcmEvalTask" context="" type="2" thread="4356" file="ccmevalcheck.cpp:850">
The bolded section is what's telling me it's Access Denied, and manual creation of any program task set to run as SYSTEM tells me the same- users cannot do this; only admins can.
What can I do?

So after sifting through some RSOP results and GPO objects I found a policy that wasn't necessarily prohibiting creation of them. (Not where you think it would be - under
Administrative Templates > Windows Components > Task Scheduler > "Prohibit New Task Creation" -
this was set to allow them) but this one I found was a File Permissions policy that set SYSTEM permissions to READ and EXECUTE.
I've changed this to FULL CONTROL for SYSTEM. I'm unable to get on the machines to examine everything closely, but from what I can see at least one of them has remediated themselves and now has a successful client check in the console. Hopefully the rest
of them will come around as GP updates itself and the client does an evaluation to remediate the Scheduled Task.
Hopefully this helps someone in the future as well.

XMP files not being created with DNGs...

I'm used to using Bridge with ACR to process Nikon NEFs. But a recent camera update has me experimenting with converting the D3's NEFs to DNG files and editing them with CS2 and Bridge 1.04 which works better on my system. I've also experimented with CS3 and Bridge 2.1.1.9 with the same DNG files.
In both cases XMP files are not being created when working with DNG files. I have enabled "Save image settings in : Sidecar ".xmp" files" turned ON. But they do not seem to be generated and I assume the ACR adjustments are being embedded in the DNG file. Meanwhile doing edits on NEF files continues to create .xmp files as expected.
I find .xmp files to be very useful and I'm wondering why they're missing with DNG files? Are they hiding somewhere other than in the same folder that the images reside in?
Thanks.
Russell

> The information contained in the XMP file is stored in the DNG file so there is no need for a separate file.
Aww, yuck!! That's a real drag...
When editing lots of files (yesterday's shoot produced 8GB) I back everything up to off-line storage and then, after doing all my edits and crops in ACR, I only have to copy over the small XMP files which takes no time at all.
So if I re-edit the DNG with ACR I have to re-copy ALL the files again to the off-line storage.
I used to sometimes even save 2 versions of the xmp files when I needed 2 different crops of the same images, such as doing a wide screen 'cinema' crop for a corporate client's Intranet presentation of their event, as well as more standard crops to be used for their newsletters.
Guess I won't be using DNG any more..
Thanks for the help Kees :-)
Russell

Calls not being recorded with AQM 8.5

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