Calls not coming through

Hi have the subscription for unlimited calling to both the U.S and Canada. My calls are coming through from U.S landlines and mobiles but when someone from Canada tries calling all they get is a beeping noise. Can someone please help me.

kittycopper wrote:
Hi have the subscription for unlimited calling to both the U.S and Canada. My calls are coming through from U.S landlines and mobiles but when someone from Canada tries calling all they get is a beeping noise. Can someone please help me.
If you have the Unlimited USA & Canada subscription, you should be able to call telephones in both countries. If someone is trying to call you, are they calling you directly to your Skype account name? Did you also purchase an Online number , so people without Skype can call your Skype account from a telephone? Purchasing that subscription by itself does not provide a way to receive calls from telephones.
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.

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