Calls not going to Voice Mail

Hi,
We've had skype for ages. We use it for our business and have skype numbers and multiple skype users.
For some reason, the past three days, any incoming calls on our user sales.munz1 is not going to voice mail. It just rings, and rings and rings.
Since the other users don't use voice mail, this is the only user with the issue.
What's up Skype? We haven't changed anything.
At this moment, we've unticked go to Voice Mail, otherwise we can not hear the phone ring and ring and ring and pick up customer calls.
Any solutions?

It really can only be on the carrier side as it is their servers that have number of rings etc set before dumping to voice mail. Voice mail again is on their servers, your phone doesn't record voice mail, they do. Their servers then tell your phone you have voice mail and send a *copy* to visual voice mail.
I would call them again. If never dumps to voice mail, it is their servers not stopping the call and dumping it to voice mail.

Similar Messages

My calls are not going to voice mail, the phone just rings any suggestions?

Voice mail is installed, but incoming calls are not goint to voice mail.. What can I do?

Check with your Phone Carrier that Voice Mail is Setup and Activated...

In Lync, if a call is not answered, and does not go to voice mail, is anything recorded in the Lync database ?

We are using Lync 2010. This question relates to the LCSCDR database.
In Lync, if a call is not answered, and does not go to voice mail, is anything recorded in the Lync database ? Are there any options to make Lync store a record of unanswered calls ?
Is there a way to tell from the LYnc database if a call was answered by a person or went to voice mail ?
I cannot see anything in the sessiondetails table to indicate any of the above.
Any help much appreciated.

Hello,
You shouldn't install Shockwave Player unless you know for a fact that you need it.
# From the following page, save the uninstaller, the full installer for Netscape, and the full installer for Internet Explorer if you also need it in that browser.
#* http://www.adobe.com/shockwave/download/alternates/#sp
# Exit all applications.
# Run the uninstaller.
# Restart your computer.
# Run the installer for Netscape.
# Run the installer for Internet Explorer if you downloaded it.
This forum doesn't support BBCode like <nowiki>[IMG]</nowiki> tags. You can simply post the plain links to the images. In replies to the thread, you have the option to attach images to your post.
* https://support.mozilla.org/kb/markup-chart

I can not receive messages and i can't send messages also if someone rings me it, it rings at their end and then goes to voice mail but nothing at my end

i can not receive messages and i can't send messages also if someone rings me it, it rings at their end and then goes to voice mail but my phone doesn't ring

Talk to your carrier. Sounds like something is not provisioned right on your account.

HT4515 how do I set the number of rings before the caller goes to voice mail ?

How do i set the number of rings before the coller goes to voice mail on my iphone?
Thanks you.

Determined by your carrier, so contact them.

Agents line rings only twice before going to voice mail

I have our queues set up so that if the agent does not answer the phone or if the caller is stuck in the queue the call will transfer to VM. This all works fine except that the agent is telling me that the phone only rings 2 times before the call gets sent to voice mail. I want to increase the number of rings to 4 or so.
I thought this was a factor of time. Say if the person is on hold for 16 seconds (I think that is equivalent to 4 rings) then kick out to the voice mail. Unfortunately I am looking at the code in the UCCX Editor and cannot seem to find the timing or anything saying "Number of rings" to set a value. I also went through the UCCX GUI but did not find anything. I was going through my books form the class I took on UCCX 7 and cannot find anything on this, though I could have sworn we covered this. But, that was 2 or 3 years ago and I am also on UCCX v8.5 now.
Anyway, does anyone have any suggestions on where I can look or what I can change to get this working. On a side note, when a call comes to her personal line, it does ring 4 times before going to voice mail. The agent line is the only one that only rings 2 times.
Thanks for any help and pointers on what to look for.
David Graham

I cannot determine what method you are using to technically extend the call to voicemail after the ringing, and therefore couldn't give you any tips to check. Could you just clarify the call flow for both points:
1. How do you extend the call to the Agent?
2. How do you extend the call to Voicemail?
Typically, when working with Agents and Ringing time, you adjust two settings:
1. In UCCX Script - Select Resource Step (Or Connect Step if applicable) Timeout value
2. In CUCM - Directory Number (Or Service Parameter if applicable) Ring No Answer timer
Depending on what you're doing in the scripting it could be something like a Call Consult Transfer even. But that's not clear at this time. Let us know, and we'll get you fixed up.
Anthony Holloway
Please use the star ratings to help drive great content to the top of searches.

IPHONE 4S incoming calls go directly to voice mail. This is a brand new replacement phone. Prior phone didn't have this problem

IPHONE 4S incoming calls go directly to voice mail. This is a brand new replacement phone. Prior phone didn't have this problem

Slide up from the bottom of your display to access the control panel.
Look for the button (should be at the top) that shows a crescent moon.
Tap that button. It should say "Do not Disturb: Off".
Then try it out and let us know if it worked.

I am having multiple problems with my iphone 4s, people can't hear me when I call, text messages don't always send, calls go straight to voice mail. I have all bars, have hard rest 3 times. I have called apple 4 times and gone to a store. No help.

I have had the 3g, 3gs, 4 and little if any problems. I made a major mistake buying the 4s. What a horrible phone. I must say, apple service is at best, BAD. Here are the basics. I am on the same network, I call the same people, I use the same text messages as I did with the 4. With the 4s, I will call someone and they will not be able to hear me. I have to hang up and recall. Or the phone just does nothing when I press call. Text messages acts like they send but when I go back the have been sent. Sometimes the calls go direct to voice mail.
Here's what I have done. Reset, did not help. Called apple, advisor said she would call me back in 5 minutes, after waiting for 5 days for the call, I recalled, they walked me through the same things I had already done, then said to take it to a store. So they set up an appointment for the only day I could get to it, 1 1/2 hours away, on my grand son's birthday. That was okay if they fixed it. So they hard reset it, we had to setup 4 email accounts, they would not allow me to restore because they said it was a software problem. So I had to download all the apps, lost a lot of data. No fun. But if it worked! So Monday back at work, guess what, same thing. When home and did another hard reset. Still no lick. Called apple again. They said they would replace my phone, all they needed was to put a hold on a credit card for $899 or drive a 1 1/2 hours to a store.
So anyone know a good andriod phone.
PS I got a email asking about the service each time and each time I told them what a horrible phone it was and how bad service was. I have yet to hear back. I guess they do not read them!

You're not speaking to Apple on in this forum, nor will someone from Apple see this post. We are just users like you and I.
Have you tried to restore or reset your phone?
Or contact your carrier in re: to your sim card

How do you set the number of rings before going to voice mail?

I can't find the option to shorten the number of rings before going to voice mail, any ideas?

It's preset by some phone software but you still may have some sound settings for the answer time. Go to settings and check under call answer settings.

New 4S does not show waiting voice mails? How do I fix?

New 4S does not show waiting voice mails? How do I fix?

What do you mean by waiting voicemails? It tells you a number that includes missing calls new calls voicemail too. If its red circle under messages or the phone it means something is new.

Can not get my voice mail while in canada

Hello i can not get my voice mail while in canada.. help call forwarding is off.. when i dial my 10 digit number and hit send it says call ended.... but as soon as i cross back into the us it works just fine .. all was good till approx 6 weeks ago.. i have not added any thing or removed any thing either.

While in Montreal PQ I don't receive voice mail notifications and *VM does not work. However if I dial my ten digit phone number I can retrieve my voice mail.
Also when I get to my hotel I can dial my phone and retrieve that way.
Another way is to use the backdoor Verizon voicemail number then follow the prompts to enter your cell number and password code.
It is not toll free but I have never been charged for using it.
Of course I don't know if it even is still available.

Why does my phone call go directly to voice mail when I call my daughter? No others do this.

Why does my phone call go directly to voice mail when I call my daughter. I can call anyone else and talk to the person I call.
I am using the IPhone 4
Your response is that she has it forwarded to voicemail. It is a Samsung -so she wants to know how she un forwards it,. Or is my phone directly to her voicemail. The 'Finger Tips" says to send a call directly to voicemail push On/Off twice. I did not knowingly do that
Message was edited by: EVELYN ESKRIDGE

cowboy
Clarifications... when you say "... only some calls..." and "... someone says they called..." - are these all from from one caller?
After following all these fine suggestions and eliminating them systematically, consider that this kind of stuff is as old as the cellphone system. A few possibilities that occur to me just regarding the network system:
you are in a habitually dead spot area. I have one in my own house!
you travel through many of these dead zones (traditionally called 'low-coverage' areas) - remember how big a deal the coverage maps were to us?
there is an issue with your network service provider's back-end system (my first thought - above)
keep plugging away amigo! I'll bet you get this solved.
CCC

How to change number of rings or time before it goes to voice mail on iphone 3g

How do I change the length of time or number of rings on the iphone 3g before it goes into voice mail?

Set by your carrier, so contact them.

Sent mails staying in sending and not going to sent mails

Hi everybody,
I have the following problem: Sent mails are staying in sending with 100% sent (showing activity, command+0) and not going to sent mails when they are actually sent and arrived to the recipient.
What can I do? Maybe reinstall it? Is there any other solution that might work?
Thanks, enjoy your day,
Cédric

Hello again,
In the screenshot you emailed me, there are files leftover from when this mailbox was used in Jaguar (10.2) or earlier, and also files leftover from when it was used in Panther (10.3.x) and Mail 1.3.x. Specifically all files except the folder Messages (and its contents) are no longer used by Mail -- you can check by using Get Info in them and you will see the dates last modified to all be prior to your upgrade to Tiger. How long ago did you upgrade? Did you find that all mailboxes appeared to have the messages in them that you knew were previously there (at the time of upgrade)? If so, quit Mail and in the Finder remove all files in the Sent Messages.mbox folder except the Messages folder. Then relaunch Mail and immediately use Rebuild.
However, if your Inbox and other mailbox have similar leftover files there might be some impact from that. Check the other mailboxes and let us know. See:
http://docs.info.apple.com/article.html?artnum=301315
If other xxxx.mbox folders have the Info.plist file, then leave it, and do not delete. If you upgraded recently, and you think messages that you saw immediately after upgrade were not all-inclusive, then post back. However, with this Sent Messages.mbox folder the Messages folder size exceeds the size of the mbox file (where message content was once stored) so it gives the appearance of a good, full, conversion.
If you remove the Leftover files from other mailboxes, I would suggest using Rebuild on each of them, although if they seem fine, otherwise it may not be needed. There is another procedure to force reindexing of all mailboxes (Rebuild freshens the Envelope Index with respect to only the one mailbox) if needed.
Ernie

Incomingfcalls do not ring goes to voice mail

incoming calls phone does not ring goes to voice mail

mistergil wrote:
incoming calls phone does not ring goes to voice mailTry pressing *79 when you first pick up your handset.... see if that stops this action....

Calls not going to Voice Mail

Similar Messages

Maybe you are looking for