Calls to mobile and landlines keep dropping

[Topic title updated by moderator to be more descriptive. Original topic title was: "help"]
When I phone a mobile or land line the phone rings and as soon as we connect the call drops. This is the only way I can call my grandson. Is there some one that I can talk to for help

Hi and welcome to the Skype Community,
Did you check with your mobile internet provider if they are allowing Skype calls over their network? You can also rule that out by trying to call while your phone is connected via a stable wifi internet connection.
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Free worldwide calls to mobiles and landlines for ...

Hi,
I have received an email saying that I can have free Worldwide calls for one month. I am going to Tunisia at the end of April and want to ring UK every day because my parents both have cancer.
So if I use my UK mobile phone in Tunisia to ring a UK landline number will it be completely free? or will I have to pay a rate per minute.
I can't believe it'll be completely free. In fact if the calls don't have to be paid for, at £8.49 a month it'll be worth doing every time I go on holiday.
Thanks in advance
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Go to Solution.

nfmoreno wrote:
How can I sign up for Unlimited World?
https://secure.skype.com/account/buy/package?product-type=package-global-region-landline-world-v5-un...
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
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india38 wrote:
i have skype credit but i can not call to mobile and landline to india, 10$ i used but not use to me now i can not able to resolve the issue, i am in dubai- connection setting i canged but no resulti dont know what is the plan i just bought 10$ skype cridet, can any one help me how to set the skype for mobile and land line to india Subject/topic amended to reflect post content.

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Connection Information
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Upload speed: 0.34
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Master socket is
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Upload: 0.28mbps
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Hi jacoma,
Sorry to hear that your having issues with your BT Retail services.
You will either be on the ADSLMax (upto 8mbps) service or if your exchange has been BTw 21cn upgraded you maybe on the ADSL2/2+ (upto 12/20mbps) service depending on your line quality and length.
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3) please post adsl line statistics
4) Can you please run a BT speed test (including IP Profile) http://speedtest.btwholesale.com (not beta version)[Best done with a wired, Ethernet, connection] After Quick Test is done you need to click "Further Diagnostics" to get IP Profile.
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If you have a BT Home Hub like the one below...
Then:
1) Go to http://192.168.1.254 or http://bthomehub.home
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for HH4 users you can go to hub manager then select troubleshooting then logs and are look for 2 entries together which will show theconnection speed and noise margin for when your HH4 last sycned with the exchange.
There are more useful links on Keith's website here: If you have an ADSL connection, please select this link
cheers
I'm no expert, so please correct me if I'm wrong

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Thank you for responding.
I have to admit that cost is very important to me and, there being virtually nothing about me that is unique or even out of the ordinary, it may also be important to some others.
It would seem then that from the UK I must take your advice make my occasional calls using my mobile as the least expensive and most convenient method. Indeed, this also applies to Germany where wifi is virtually inaccessible other than at airports and hotels, unavailable for instance at McDonalds without a German telephone number.
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Calls to mobile and landlines keep dropping

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