Came home from dinner... MacBook Pro screen no longer working!
I came home, hit the spacebar to wake up the machine and get back to work. Repeatedly pressed and held the "increase brightness" button, and the "decrease brightness" button too. No change in the completely dark built-in LCD.I held down the start button, heard the clicking whine of restart, heard the "dong" sound of restart, typed some keystrokes after a minute and heard the telltale sounds of the hard-drive opening new windows. Still no change in the completely dark display.
I repeated the hard restart for a grand total of six times. Always twiddling keys after restart, always the same dark result...
So what should I do? I'm covered under Applecare (can't find any paperwork on the subject however). There's an Apple Store in town.
Is there some obvious thing I'm missing?
Jason, the paperwork shouldn't matter as I presume you registered with Apple. They keep pretty good records of where machines have been sold, etc.
Start from the original installation dvd by holding the C key at startup. Assuming you get the normal startup screen with the 'Select your language' screen, do so. The next screen will have in the menu bar 'Tools'. Choose Disk Utility and open this. Select your drive and do a Disk repair. If there are repairs done or a message 'Unable to repair...' you are on the way to recovery. Hopefully it won't be the second message! If repairs have been done successfully repeat the process until you no longer get any errors.
If unable to see your hd from DU you have a serious problem!
If unable to repair, you should get back to us with the result you did get.
If no errors are found, do a Repair permissions from the same window. If this shows some repairs having been done things might be better. Again repeat this process if repairs have been done until there are no more.
After all this restart and see what happens. If you get your screen back I suggest you download the combo 10.5.2 update from Apple/Support/Downloads and instal that. Use Disk utility on your hd to again repair permissions. After all this use Software Update to check for further updates and proceed with these again repairing permissions after they have finished.
Let's know how you get on.
Neville
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Hello,
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Restore From Time Machine Backup
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Disk Utility
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Try:
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For MAC or PC
The Firmware Umbrella - TinyUmbrella
Installs blootware on PC too
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Clinton -
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