Came home yesterday to find my time capsule has an orange light blinking and my wifi network is no longer working. Not sure how/why this happened and can't get it working. Do i just reset it and will this lose my backups? Or can I create a new wifi n/w?
Its an 802.11n (4th Gen) model
I looked at the diagnostics screen (next to the blinking orange icon on the Airport Utility and it says there are four issues:
the software (currently V 7.6.1) has an update available. If I click update I get the error message "There was an error connecting to the update server. Check your network settings and try again". However, nothing's been changed settings-wise
The other 3 status issues are:
Internet Connection - but the router is working fine and I can connect to the router via wifi on my MacBook Pro
No DNS Servers - I have no idea what this means
Ethernet Unplugged - it's not and I also replaced the ethernet cable which has no effect
Do I just cut my losses and hit the reset button - if so will I need to back everything up again (i.e. I will no longer be able to access my backups) or do I just set up a new wifi network - again, will this impact on my backups?
Any help/advice would be appreciated - thanks
Do a factory reset .. nothing will be deleted from your backups and you will be able to get access to them again.
The Factory Reset Gen1-4.
Unplug your TC. Hold in reset. and power the TC back on.. without releasing reset for about 10sec. When the status light flashes rapidly; release it.
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
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Time capsule has flashing orange light? Anyone help please?
Time capsule has flashing orange light and iMac is saying 'backups delayed'? Anyone help please?
Just do a reboot of the TC to start with.. followed by a full network restart.. ie with everything off.. power on in order.. modem.. TC.. clients with 2min gap.
If that doesn't fix it.. you should do a reset of the TC and set it up again.
Tell us more if you still have issues.
Full network layout.
OS you are running.
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Visit
The XLab FAQs and read the FAQ on freeing up space on the hard drive. Also see Freeing space on your Mac OS X startup disk.
About TM "Backup Drive is Full"
Alert TM only deletes older files if they have been deleted from the source and when TM needs space on the backup drive for a new incremental backup. Time Machine "thins" it's backups; hourly backups over 24 hours old, except the first of the day; those "daily" backups over 30 days old, except the first of the week. The weeklies are kept as long as there's room.
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Time Capsule has green light, but unable to access the internet
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--SN124BVerify that you have a working Ethernet cable.
Then verify that the Ethernet cable is connected from one of the LAN <-> ports on your main router to the WAN "O" port on the Time Capsule.
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FYI - I always check my airport utility and there is no updates pending or error warning sign.The TC is faulty.. return ASAP for replacement.
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Message was edited by: marius1Smokerz, thanks for the help. A couple of very basic questions to clarify (I am clueless about these things).
1. When you say power down the modem you mean unplug it? (I currently get my cable TV and phone through it as well).
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Apologies for my ignorance and thanks for any help. -
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any help would be greatly appreciated>Preference>Trackpad.
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I have 2 itunes a/cs one at work and one at home. Both computers are authorised for the 2 a/cs, but I can;t get my work a/c songs to show on my home computer, even though I sign in my work a/c, and I can't get my home songs to show up on the work computer even though I sign in my home a/c. V. frustrating!
Hi,
You will have to manually copy your music. Get a pen-drive big enough to accommodate all your music. And follow these steps:
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2. Copy the music from your work computer to the folder you just created. It's in (yourhomefolder)>Music>iTunes>iTunes Media>Music if you're using a Mac, or in C:\Users\(yourusername)\Music\iTunes\iTunes Media\Music if you're using Windows.
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4. Start iTunes. It will automatically start to process the files and move them to the appropriate place.
Repeat these steps with your music from home on your work computer. Also I suggest to use only one iTunes account if possible.
Hope it helps
Regards,
Gábor -
Moved my iTunes library to my new 2TB time capsule, now iTunes can't find the Time Capsule.
Had my iTunes library on my older 1TB Time Capsule. Just bought a 2TB Time Capsule. Moved all the music from the old to the new. But, iTunes tells me now it can't find the server. I've checked the location of the library on the iTunes preferences, to point iTunes to my server. I keep getting an error message that iTunes can't find my server. I've already added the folder on the server to my login preferences, like it was with the older Time Capsule.
I did everything exactly as before but now iTunes can't find my Time Capsule.
Should I have just pointed the login to the server and not the exact folder? I've been working on the solution for an hour now.. Please, can someone here help me?What happens when you try to sync the iphone to the new computer?
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Keep trying to access my Hulu plus Account and it keeps telling me it's not available. It did that yesterday and then the login screen appeared (not sure how it happened) I logged in and it worked. Now today, same unavailable message comes up. Help !!!
Try a Hard Reset.....
Press and hold the Wake / Sleep button AND the Home button at the same time, keep them both pressed until the Apple Logo appears on the screen, it can take 10 or more seconds. Ignore the swipe to turn off message. -
i bought a 2TB Time Capsule in Sep 2010. its just failed last week, less than 2 months after the expiry of the 12month warranty.
and 3 months after the end of Apple's offer to replace all the many Time Capsules that have failed previously due to this same fault.
nice timing guys.
"yeah, its dead. same old known power supply issue", says my local Apple service center, "just unlucky".
huh? "unlucky"? you sell products with known defects, and when it fails i'm "unlucky". nice.
"OK, anyway, how much to fix it ?", i ask.
"you can't fix them, its closed", is the reply, "you have to buy another one".
"hmpf. OK, how do I get my backed-up data off it ?"
"you can't. we could try break it open and recover the hard disk i guess, but no guarantees we'd get it, and you'd have to pay for us to do that, whether it works or not of course".
"er.... is there a hidden camera in here? are we on TV? you can't be serious ? ..and this piece of garbage is what i've been using for a secure backup of my precious, irreplaceable, priceless personal data ???"ceeb28744. Welcome to the Apple Users Support Community. Sorry to hear your TC died! You said it was a 2TB so I would guess it be the model A1355/MB997LL/A or MC344LL/A. Believe it or not all users of these time capsules will eventually experience this problem like you have. There is a 99.5% (or better) chance that the only thing that is wrong with it is the internal power supply. If you will go to this site.... https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s/apple-time-capsule-repair and once there look over at the left side and you will find:
Apple Time Capsule Repairers and from that list you will be able to choose from a list of individuals that could repair your TC and have it returned to you fully operational again. The individuals on the list are hardware technicians and they can save you a lot of money and time.
Larry -
Mac can't find my time capsule
Macbook can't find my time capsule. Has been working fine for a few years but now it isn't. I can connect to the internet but it won't do backups and can't print to printer wirelessly (hooked up through time capsule). Did a hard reset on the TC. Light is green but still no luck. Any suggestions that might keep me from having to go to the Apple store?
When I activate Time Machine and have it do a backup it'll get sSotuck on "preparing backup" with the little clock icon spinning backwards.... and never start the backup.
That could be an issue with the computer hard disk corruption.
Or corruption in the backup.
Did you turn off wireless whilst this was happening??
That is important to stop double connection.
Do A4 full reset of TM .. and A5 verify of the source and backup disk.
http://pondini.org/TM/Troubleshooting.html
Perhaps the other way around.
The model number is A1302.
So, I'm kinda stumped at this point.
You do know your TC is old.. well beyond the normal useby date..
The power supply may well be on the way out.. this can cause multiple issues as they go flakey just before dying completely.
I recommend you get a USB drive and do a full TM backup to that. If that works fine, and you have nothing in the old backups you want.. (there should not be as TM is not an archival storage system). Wipe the TC disk and start over. You can also archive the existing backup to a USB drive if you want before deletion.
TC is waving the red flag to you.. be thankful you got a warning and take steps. -
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Try holding down the Shift key in Windows when opening iTunes. In the resulting dialogue you will get the option to create a new library or navigate to an existing one. The default location for your iTunes library is in C:\Documents and Settings\Username\My Documents\My Music\iTunes\ (or C:\Username\Music\iTunes\ in Vista). Look in there and see if you have more than one library file (they have the extension .itl) If you have more than one try opening them in turn, you may find your original library is still intact: How to open an alternate iTunes Library file
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