Camera and Power button problems!!

I have 2 major problems with my playbook. First problem is that the camera doesn't work. When I press the camera button, black screen pops up without any buttons visible. Sometimes an error message pops up saying that the camera is in use and won't be load up. Second problem is that when I turn the screen off by pressing power button and try to turn it on again by pressing the button again, it won't turn on. I can only turn the screen on again by swipe across the screen. The fact that my playbook doesn't work properly bothers me a lot since the problem arose only 3 months after I bought the device. What should I do to fix these problems??

I have seen post where the turnaround was 3 days. You must backup your files first because the PlayBook will be wiped clean. Here are the contacts in Germany.
Uni Tech Centre
Universitatsstrasse 140
44799 Bochum
Germany
Bochum
Alleestraße 165a
44793 Bochum
Germany
Frankfurter Straße 63-69
Eschborn
Frankfurt
Germany
65760
Niederkasseler Lohweg 18
40547 Düsseldorf
Germany
Ubitexx
Kustermann Office Park
Balanstrasse 57
Munich, Germany
81541
Scoreloop
Central Tower
Landsberger Straße 110
Munich Germany
80339

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