Camera and warrenty issue!

my camera shutter is stuck both cameras wont work(front and rear facing) And how do i tell if my warrenty is still good? What should i do because apple hung up on me!

I'm a bit confused, you said that 1) downloaded pictures do not appear on the album app but then you said that downloaded pictures are distorted?
re-install the latest update with SUS or PCC
Update Service (SUS)
PC Companion (PCC)
Bridge (for Mac)
Alternatives on How to backup Xperias
http://talk.sonymobile.com/thread/36355
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Similar Messages

Lumia 1520 Camera and SD Issues

I love my Lumia 1520. I'm a heavy user of camera and video. Since the upgrade to 8.1 I have had persistent issues. I have reflashed my device twice and the problems remain.
1. The Nokia Camera app intermittently takes 2 - 4 mins to load. It says "loading" and does some processing. Sometimes it opens, sometimes it doesn't.
2. After the above behavior, Saving the photo takes 60 seconds or more. If I navigate away while the photo is being "saved" the photo is lost.
3. My original SD card, purchased with the phone at the AT&T store, is saying "Scan SD card and fix errors". Saying Yes to this seems to do nothing.
The above behavior is intermittent. For example just now while writing this, I tried the Microsoft Phone camera app and was able to take pictures successfully and without issue. I switched back to the Nokia Camera App, which I prefer, and the app functioned normally.
Yesterday I missed several important shots because the Nokia Camera App wouldn't load quickly (less than 30 seconds in this case) and the moment was long over when the camera was functional.
Appreciate the help! I love this phone!

Hi @UltraVioletIris ,
To troubleshoot this, purchase another SD memory card, a reputable brand from a reputable store. 32GB Kingston Class 10 SDHC cards have worked reliably for me through 3 years and on 4 different Nokia phones, others have other favorites.
Backup everything, to the cloud and/or via USB to a PC.
Menu -> Settings -> storage sense -> SD card -> remove, shut down the phone, remove the old SD card, insert the new SD card straight from the packaging into the phone, start up the phone. The new card must be recognized and ready for use in the phone right away, without error messages or scan for errors notices, otherwise go directly to the second step.
1: If the new SD card works without issues then the original SD card is defective.
2: If the intermittent errors persist then the phone need repair or replacement.
A competent store should acknowledge the warranty claim on either the SD card or the phone after this.
Please let us know how it goes?
Hans

Samsung Note 3 Camera and Flash Issues

I have a Samsung Note 3 that is only a few months old and the Camera continues to not function correctly.
Android 4.4.2
* Flash will randomly turn off and I will need to restart my device to get it working again.
* Pictures taken with camera are slow and very often out of focus.
The camera flash issue is something most people might not notice until they absolutely need the flash.
The camera taking a long time to focus/take pictures I'm sure a lot of people have seen on a more regular basis.

Hello Tazman4u, a working phone is super important! My apologies for the issues plagueing your device. Please test the phone in safe mode: http://vz.to/1aFxLK8 If issue persists, you will want to backup contacts, pics, and files to perform a hard reset: http://vz.to/1kpmPp0
WiltonA_VZW
VZW Support
Follow us on twitter @VZWSupport

IOS 7 no camera and other issues

I have iphone 5 and just did the iOS 7 upgrade, now I have no camera, no safari, no itunes, no itunes store and that is only what I have noticed right away. How do I fix ??????

Go into settings -> general -> reset -> reset network settings. Should fix ou right up.

WP 8.1 camera and group tile issues

Hi all,
My ATT Lumia 920 was just updated to Windows Phone 8.1 (yay!!!)! Love Cyan but ever since the update I have been experiencing issues with tiles and my camera.
When I try to create tile groups by hovering one tile over another, the start screen only shifts the tiles away from each other instead of creating a new group.
Also, every time I launch my camera from ANY app it tries loading for a second or two and then immediately crashes without even making it to the viewfinder screen.
No matter how many times I restart or soft reset my phone, these problems persist. It's not a problem that comes and goes; I haven't been able to launch my camera or group tiles at any point since the update.
Here's what my extras+info screen says:
Lumia Cyan
Accessories Agent 3.0.2.6
Contacts initializer 1.0.8.8
Firmware Update Notifier 1.1.0.3
Glance PinBoards App Agent 1.3.1.7
Lumia Share 2.5.1.0
Rate us 2.5.5.1
Silent Installer 1.5.0.0
SIM Unlock 1.0.0.5
SMS vCard Receiver 1.2.1.7
SpamFilter 1.9.3.1
Manufacturer Name
RM-820_nam_att_100
Mobile Operater ATT-US
Configuration ID 443285
Core Build ID 3051.50009.1425.10367
Application Version 3.11.2.1
Will I need to hard reset my phone? Since all of my photos are backed up to SkyDrive (or OneDrive or whatever it's called this week) I'm not concerned about losing that data from my phone. What I am wondering, though, is if a hard reset will make me lose all my text messages (even though text message backup is on) or if it will void any warranty that may be on my phone.
Any advice would be much appreciated! Thannks in advance.

Hi @AdamLumia920 ,
Before resorting to drastic measures, does the camera refuse to work in both Nokia Camera and the built-in Camera app?
Also double-check that the OneDrive still images and video are backed up in full resolution? This depends on the backup settings and the capabilities of the phone camera hardware. - It was a pleasant surprise for me that SMS and MMS are restored in WP8.1, also when not restoring a backup during the initial setup after a factory reset.
The grouping of tiles feature is planned for the next update (and currently in the Developer Preview phones).
Hans

I have a MacBook 7,1 which i recently installed a PNY 250 SSD and added some RAM. The laptop was running awesome with OSX 10.6.8, lightning fast. Then I installed Yosemite. There was a bit of hang during the install, but Yosemite came up no issue

I have a MacBook 7,1 which i recently installed a PNY 250 SSD and added some RAM. The laptop was running awesome with OSX 10.6.8, lightning fast.
Then I installed Yosemite. There was a bit of hang during the install, but Yosemite came up no issue when I rebooted. Here is the problem:
Every other time I boot the MacBook it hangs at a grey screen with the prohibitory sign. Verbose reveals a "still waiting for root device" error. Now if I reboot from that hang, it boots fine, but then will hang again the next time. It keeps alternating like this. Any ideas??
I am not running any third party trim software, so that's not the issue.

I have a MacBook 7,1 which i recently installed a PNY 250 SSD and added some RAM. The laptop was running awesome with OSX 10.6.8, lightning fast.
Then I installed Yosemite. There was a bit of hang during the install, but Yosemite came up no issue when I rebooted. Here is the problem:
Every other time I boot the MacBook it hangs at a grey screen with the prohibitory sign. Verbose reveals a "still waiting for root device" error. Now if I reboot from that hang, it boots fine, but then will hang again the next time. It keeps alternating like this. Any ideas??
I am not running any third party trim software, so that's not the issue.

Tell me what is ******* going on!!!????! The time and date issues!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Every times I went to Apple store, the phone automatically works good time, but when I came back, my phone is working very slow with wrong time!

The time and date issues!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Every times I went to Apple store, the phone automatically works good time, but when I came back, my phone is working very slow with wrong time!
I want to get a new iPhone to replace this defective phone. I am gonna be crazzzzzzzyyyyyyyy with anger,!!!,!,,,! I takes2 hours to go to Regent street apple stores for three times!!!!!. It is a lot of transport fees !
PLz tell me why! How to deal with it !

Unless it's confirmed officially that your phone is defective, then you can ask for a replacement. Or you have to live with you. However you can trade it for a new one if you don't care the price drop.

I have an iPhone 4s. Suddnely for past two days, the contact names from my address book are disappeared. Has anyone came across this issue earlier and know the solution please?

I have an iPhone 4s. Suddnely for past two days, The contact names from my address book are disappeared. Has anyone came across this issue earlier and know the solution please?

You had to have some kudos for the effort put in to your thread as week as the point you make.

HT3204 I was in the process of restoring my ipad and an issue with itunes came up and itunes closed. Now my computer doesn't recognize the ipad as anything so I can't complete the restore process.

I was in the process of restoring my ipad and an issue came up with itunes and it had to close. I reopened itunes but now my computer doesn't recognize the ipad as anything plugged in to my computer. I am unable to complete the restore process.

Hi kimbo934,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
I hope this information helps ....
Happy Holidays!
- Judy

Why is my iPod Touch's memory 0 when i only have 249 mb of photos and camera and 23l mb of Music? Please help this is a big issue! what do i do? ps i dont want to loose 2 of my apps!!

I have a 8GB Ipod Touch and i know its not a lot, but in the beginning it was working fine. For some time now it wont let me excede even 1GB of memory. i have no games, no apps, not many contacts, hardly anything! only 249 mb of photos and camera and 23l mb of Music. i have backed it up and restarted it and everything and i am getting annoyed! please help me!! i cant live without my ipod!!! This is urgent!
P.S: i have 2 apps on my ipod that i would not like to loose! IF theres anyway to save them in the process of fixing my ipod that will be great!
Thank you!

An "other" that large usually indicates that the "other" includes corrupted files. Usually restoring from backup eliminated the corrupted files. However, sometimes restoring to factory settings/new iPod is required.
To restore from backup see:
iOS: How to back up
To restore to factory settings/new iPod see:
iTunes: Backing up, updating, and restoring iOS software

Z1 hostpot open the camera and open chrome issue

hostpot open the camera and open chrome issue

check the SmartConnect app
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Failed Hardware Scan and other issues E440

Hi all,
This is probably more rant than anything, but I wanted to give a heads up to others too.
I have a ThinkPad E440 that is a year old. From the very first time I turned it on, there have been issues. The first hardware scan (via Lenovo Solution Center - LSC) showed a warning for the Intel Dual Band Wireless-AC 7260 Local Connection Test. There were also tons of System Events that always show up in the "Configuration History" part of the LSC. You can look at the calendar and tell exactly which days I used the computer because there will be System Events generated each day. Things like app crashes and failed drivers.
In July 2014, I got the first warning for the 16 GB SSD - the SMART Short Self-Test. By February this year it showed as failed for each hardware scan (these were initially set up to run monthly).
Also the whole time I've had it the touch screen would just stop working at some point and I would have to reboot to get it working again.
I finally called Lenovo on March 30th, before my warranty expired. When I called that time, I didn't realize the hard drive failure was the SSD. So they sent me a new 500 GB drive. I also added the other things into the case when I talked to them. For the wireless issue they suggested making sure the driver was up to date. I did this and let them know when I called back that it was up to date and still having the warning. So I called them to tell them to tell them about the wireless and also that I realized it was the SSD having the failure, not the main drive. The first case had already been closed even though none of the other items were addressed.
So they opened another case (this is #2). They said to mail them the laptop since the wireless issue would probably be on the board and it wasn't something I could fix myself. They sent a box with a prepaid overnight shipping label. I was very sick for a few days so I sent it back to them on April 10th (a Friday). Via UPS I saw it was delivered on Saturday. Work was performed on it Monday, April 13th and sent back to me that very day. I received it on April 14th. This part of the service has been excellent - very fast response.
Being in IT, I included a letter with the laptop that outlined the issues that should have been in the case. I also printed the hardware scans and what the system events looked like.
When I got the laptop back, the sheet inside said they had replaced the Speaker because of Distorted Sound. This was not even on the list even though I had noticed it. I didn't even power up the laptop before calling them again - yes, I was furious! Plus our power was out...
So this was noon on the 14th. They opened case #3 and sent me ANOTHER BOX so I could send it back.
After our power came back on the 15th, I powered up my laptop. I opened the browser (I have it set to restore the previous session) and there was a sexually explicit video on YouTube. I opened the other browser and there was a different video on YouTube. So this person was watching YouTube instead of fixing my laptop. I looked through both browser histories and there was quite a bit of activity while my laptop was at the repair center... I ran the hardware scan - still failed and a warning for the wireless. They really hadn't done anything.
I also found two pictures of the repair person in the recycle bin...
So I called back. I was LIVID! They opened another case (this is #4). And sent me ANOTHER BOX. I finally learned the other day that once a case is opened, it cannot be edited or added to at all. Instead, they close the other case and open a new one. I guess their turnaround time for closing cases is excellent! I've never seen a system like that - and I've used a lot of them.
I got a really nice, patient fellow on the line. He took all my info (again). I emailed him the pictures, screen captures of the YouTube videos, the letter I had sent - everything. He entered as much into the new case as he could - he talked to one of the supervisors to make sure he did it right. Somehow he flagged it so that the laptop would get more attention (time) at the repair facility. He also opened a separate case (an escalation ticket?) for a supervisor to call me regarding the person's conduct at the repair facility. He said they would call me that day. (It's now the 25th and I've never heard from anyone)
So, he sent me ANOTHER BOX. I've built up quite a stack of them.
Our power was out AGAIN from the 17th through the 19th (don't get me started).
I noticed a hardware scan had now gotten a failure on the main hard drive. So I called them on the 21st to add this to the case before sending the laptop back. The girl said they can't add anything to an existing case or edit it at all once it's opened. She would have to open a new case and SEND ME ANOTHER BOX. I told her to forget it because I was ready to send it in and didn't want to wait for another box. I also asked for a status on that "escalation case" where the supervisor was supposed to call me. In order to do this she, yes, wait for it, had to open ANOTHER CASE!! So they would know I wanted a status. I'm completely dumbfounded.
So I sent it back on the 21st. This time I practically wiped it. I had already removed all my files the last time, but I had left my bookmarks and browser history intact. I set up a guest logon with admin privileges. I updated my letter and printed off more stuff to include with the box. On one sheet I had only the case number, the serial number and machine type. On another sheet I had "DO NOT SEPARATE THIS PAPERWORK FROM THE LAPTOP" and the case number. I put this sheet on top (The guy on the 15th said my letter and stuff may have gotten separated from the laptop once it was delivered to the repair facility). I used a ton of staples so it would all stay together. I included in my letter the failure on the main hard drive and asked if they could look at it. I wrote about having to open a new case if I wanted to include it.
They received it on the 22nd. A nice gentleman from the repair facility called me that day asking about the password. that. was. written. on the sheet they have you fill out. I told him what happened last time and also mentioned the hard drive failure and asked if he could look into it. He said they would.
I received my laptop back yesterday morning.The sheet that came with it said they had "replaced the following parts to complete the repair of your laptop."
Part Description                                           Symptom
IMAGE                                                             Replaced due to engineering change
System board                                                 Network card error
Hard disk drive                                                Network card error
ECA-WIRELESS                                            <no symptom listed>
There was also a sheet saying they had installed a factory preload of software and I needed to install Lenovo and Windows updates.
When I booted it up, the first thing I noticed, in the lower right corner was:
Windows 8.1
SecureBoot isn’t configured correctly
Build 9600
I ran a hardware scan. Well, I tried. It stopped part way through and said it finished successfully but most of the tasks showed up as cancelled. I tried to run it again - issues - rebooting ensued. It said the LSC wasn’t available and that I should try again or reboot.
Tried several times. Then got what I guess is the new BSOD - kinder, gentler:
Your PC ran into a problem and needs to restart. We're just
collecting some error info, and then we'll restart for you. (xx% complete)
If you'd like to know more, you can search online later for this error: DRIVER_CORRUPTED_EXPOOL
Even though the LSC said my Lenovo files were all up to date, I ran the Update. And first I had to download a new version of Update. Then I downloaded all of the Lenovo updates and installed them (there were quite a few). The BIOS update failed. While I was doing the Lenovo downloads, I got a light blue screen but no text (I was out of the room so I'm not sure what happened). Did CTRL-ALT-DEL and it shows only IE and Task Manager as applications that are running. Could not “Switch to” IE. Hitting window key to go to start didn't do anything. So I had to restart.
By 3pm yesterday there were 34 system events in the configuration history.
I ran the hardware scan again after I updated the Lenovo files, and you guessed it! Failure on the SSD (SMART Short Self-Test) and warning on the wireless. Nothing had changed. Except hardware scan is acting different than it did before I sent in the laptop for repairs. When it finishes, it instantly closes and just shows 100% complete. When I click on "see last results" it shows a screen called
Log Information,
Canceled 04/24/2015 n:nn pm
You have not done a hardware test on your computer
And the calendar in LSC only shows the very first hardware scan I did on Friday. Even the hardware scan screen shows the date and time of the last scan. It also shows the error code. In order to see exactly what is failing, I have to sit there and watch it very closely and snap a picture of the screen as soon as the error (or warning) shows up.
When I would try to run Windows update, it would hang up PC Settings. I couldn't even kill it using task manager because it didn't show up as a task. During this, I got a flag saying the firewall wasn't turned on. I tried to turn it on, but clicking on Turn on Windows Firewall didn't do anything. I tried to setup my Microsoft account but that just hung too.
I ended up running Windows Update FOUR TIMES to get all the updates installed. Every time I ran it, it said "Done!" and I would run it again and more would show up. The last time was this morning.
At some point, the error about SecureBoot went away.
Then, I created a bootable BIOS update disk. Following the ReadMe instructions, I went through ThinkPad Setup and verified several values. Of note:
Secure Boot was DISABLED. According to the ReadMe file, this should be ENABLED in Windows 8.1. I enabled it.
Under Startup/Boot, according to the ReadMe that came with the BIOS update, UEFI/Legacy Boot is supposed to be set at UEFI Only for Windows 8.1. Mine was set to "Both". I changed it.
In Startup, OS Optimized Defaults was DISABLED, even though it says right there (and in the BIOS update ReadMe) it should be ENABLED to meet Microsoft Windows 8 Certification Requirement.
After these updates, I flashed the new BIOS.
Then, I ran hardware scan again...
Now I have TWO failures on the SSD: Random Seek Test and SMART Short Self-Test. Great.
In the Event Viewer (that I recently discovered), it says my disk has a bad block. It just says The device, \Device\Harddisk\DR1, has a bad block. I assume this is the SSD...
There are 867 events in the event viewer - Critical, Error, and Warning...
Fifty-two of these are from October 7, 2013 - before my little laptop was a glimmer.
The rest are from when Lenovo had it and yesterday and today.
64 of them are the disk error.
341 are from DeviceSetupManager. 65 of those are from failed driver installs. 69 are for not being able to establish a connection to the windows update service. 64 are from not being able to establish a connection to the Windows Metadata and Internet Services (WMIS).
3 times it's rebooted without cleanly shutting down
60 of them are from Service Control Manager and say The TDKLIB service failed to start due to the following error: The system cannot find the file specified.
One of them says {Registry Hive Recovered} Registry hive (file): '\??\C:\Users\Default\NTUSER.DAT' was corrupted and it has been recovered. Some data might have been lost.
16 are warnings that various processors in Group 0 are being limited by system firmware.
12 say the certificate for local system with thumbprint <bunch of hex numbers> is about to expire or already expired.
108 are warnings for failure to load the driver \Driver\WUDFRd for various devices
16 are application errors
One is for the computer rebooting from a "bug check"
15 are for name resolutions timing out after none of the configured DNS servers responded.
10 are for SecureBoot being disabled.
14 for services terminating unexpectedly
15 are for WLAN Extensibility Module has stopped
61 are for applications not being able to be restarted because the application SID does not match Conductor SID
12 are for activation of CLSID timing out waiting for the service wuauserv to stop
So, I'll call them on Monday and open. a. new. case (#5?) - but really 7. And get A NEW BOX.
I'll keep you updated!

Hi amycdero and welcome to the HP Forum,
I understand that you are having scanning and printing issues after upgrading to Mavericks OS X v10.9.1. I will try my best to help you resolve this issue.
In this document for Mac OS X: Scanning Software Does Not Open or Stops Responding are steps the may help you with your scanning issue.
This document for Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems should help with the streaking printing issue.
I hope this information is helpful. Please let me know.
Thank you,
I worked on behalf of HP.

Is there a way to switch off by default the video on FaceTime? I only ever use this app for audio/calls and hate the video being on. I especially hate that if I leave the app open to receive calls it means the camera and green light are on.

My issue is that I can't find a way to have the camera switched off when the app is open and so this means if I want the app open all day to receive calls then the camera is going to be on the whole time. Even if it didn't potentially drain the battery, or add to the CPU usage or whatever else may cause any problems whatsoever (wheel of death!), I just don't want the camera on as I don't see myself ever wanting to use the video call feature but I would use the audio/call multiple times throughout the day to make and receive calls. The camera being on when the app is open is enough to prevent me from using the app. Also ever since seeing that episode of criminal minds where if you saw the green light on above the screen then it meant the killer was watching you!
Basically I just can't believe there isn't a way to disable the camera whilst having the app running. I know when initiating an audio call the camera goes away, but I would like the camera away the whole time. To me it just would make sense that if you click the video option then the camera is on, and if you click the audio option then the camera goes off. It just seems waaaaay to basic a thought for apple to have missed... Let's face it, we're not all as pretty as the people in the apple adverts and don't want to see our ugly mugs staring back as us when we work all day at our macs!

I have exactly the same concern. It seems it would be a simple fix for Apple to allow users to turn off the camera (and even the mic) while keeping FaceTime open -- especially now that it turns out FaceTime must remain open in order to send and receive iPhone calls on a Mac.
I like to think this new functionality of FaceTime will be baked into a future release of Yosemite, as the current setup has that not-quite-finished feel of a work in progress. In the meantime, there's nothing like a little piece of Post-It stuck over the camera to keep the NSA from watching your face as you type a post to the Apple Support Communities.

New Airport Extreme and iPhone Issues

I've had the networking day from ****. I previously had a 3rd Gen Time Capsule at our restaurant, connected to a Cisco 26port gigabit POE switch and Comcast digital voice and internet. Over the past few days, employees have reported trouble accessing the the Wifi network. After several restarts and firmware upgrades (including the dreaded "firmware problem" to fine update), nothing worked. I changed channels, back to auto, back to specific channels, back to auto. Made open guest networks. Nothing worked consistently. My iPhone might connect and my friend's might not. Nor his laptop consistently. Our Axis network cameras might take a bit extra time to connect. All quite random and quite frustrating.
So I swap out an older Airport Extreme (4th gen I believe) using the same configuration as the TC (Time Capsule). It works fine, except for the last port not working as expected. No matter, I plug the mac mini into the Cisco switch and off we go. Nevertheless, I'm still told we are suffering random Wifi issues. So I buy a brand new AE (5th gen) today to replace that one. Should work like a charm I thought. Right....
Several hours later, I finally have the new AE working, but only after doing several hard resets/factory restores, the works. For some reason, the mac mini could not successfully update any of the connected AEs - whether connected directly into the same AE, or if the Mini was connected to the switch. Nothing worked. Every time I tried to update the AE, it would hang and force me to unplug and plug it back in. It would also never save setting changes. I finally resorted to a friend's macbook to be able to restore it successfully. And once that worked, the mini was able to update the AE flawlessly. Our Point of Sales (POS) machines connect fine, our cameras connect fine, wifi printer connects, and the mini connects, and everything has internet.
Except my iPhone 5. Of course. It gets a signal fine (full bars). It gets an IP address. But I can't surf the web. Or download email. Or iMessages. Anything. No internet access. I try hard restarts on my iphone. I try assigning IP addresses by MAC address. I try resetting the AE. I try renaming the WiFi name. Nothing. I can make a guest network that works (on a different IP table, btw - 172, not 192.) But other than that, no access. Grrrr.
So I have a "working" AE router where some devices successfully connect (through wifi and ethernet) and some dont' (wifi iPhone). My iPhone connects fine to my home TC. So shouldn't be anything to do with that. But I'm at a loss. I'm going to go back and restore everything and power cycle everything tonight or tomorrow night. I don't know if that will help, but it's worth a try. Lord knows it feels like I've tried everything else.
Anyone have any good ideas of where to start besides voodoo dolls and baseball bats?

I took mine back, because I was having these very same issues. We use contivity too. I was able to connect only to one of three of the servers we manage (in Europe). I couldn't connect to the servers in Asia or here in the USA.
Replaced the Airport Extreme with my trusty old d-link 624, and no issues connecting to any of the three hubs.
Otherwise, I liked the Airport Extreme, and I'll consider buying it again when and if they address this VPN issue. I work at home so its obviously a "deal breaker" for me.

Why is my iphone 4s only showing up as a camera and not in itunes?

I have looked for all help pertaining to this but nothing has worked.
I just bought an iphone 4s 32 gb.
I have the latest version of itunes installed.
I have Windows Vista Home Premium on a Toshiba Satellite L305 32-bit system.
I have made sure all of my OS updates are current.
I have stopped and restarted Apple Mobile Device.
Uninstalled ALL Apple products and reinstalled them.
AND I can still plug in my iphone 3gs and itunes recognizes it as well as my child's ipod touch but not my new phone!
I have reset all settings on my new phone and now it's at the part to plug in phone for itunes backup. I connect my USB (works perfect, all my devices I have tried and they all work, and I have tried pluggin in my iphone to all 3 of them with the same results), My laptop pings and shows the Apple iphone as a camera and shows up under my computer, but stilll nothing on itunes. I have even tried holding down the shift+control keyes (saw it somewhere in the discussions here), so now I am throughly mad that I can not even enjoy my new phone. I have done the icloud thing and can get my music but none of my tones, or books, or contacts or apps or, well anything else.
Any help would be great!

I assume you've already seen this, but this is Apple's troubleshooting page on your issue: http://support.apple.com/kb/TS1538. In particular, if you haven't already done so, you might want to look through items 4-6 at the bottom of this (checking the Apple USB driver in device manager, 3rd party mobile phone and security software.

Camera and warrenty issue!

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