Camera app locks up phone.  Any resolution for this issue?

When start camera it locks up phone, can't shut if off or take pictures.  Have to remove battery in order to shut it down.  Any ideas how to resolve this issue?

    Hi carpnet!
I want you to take pictures with your phone! I know how important these memories can be, believe me. I've checked and the camera is not showing to be a known issue with the Blackberry Z10. Is this happening every time you turn on the camera? Are you using a 3rd party camera application? Is this a new issue or has it been this way since you got the phone?
Please supply me with some additional information, I'm eager to assist you.
Christina B
VZW Support
Follow us on Twitter @VZWSupport

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