Camera BB 8320

Camera of this new BB 8320 has stopped working. This is the error message. Need help. 
'Could not start the camera. Close other applications and try opening the camera again'

HI,
Do a Hard reset - battery pull with device on).
That will ensure the app is "Shut down"!
Checked out my Blackberry FAQ's and Links to Needed Articles here
http://darkeen.homelinux.com/index.php/Blackberryfaq

Similar Messages

  • My BB 8320 camera is not working and calls drop after 8 to 10 minutes...

    Hi,
    Acutally I got this 8320 as a gift 6 months back.  The problem i am facing is that the camera is not starting at all, i have tried troubleshooting it and it is not working still, and sometimes when i am speaking on phone the call drops at the 8th or 10th minute, it doesnt happens every time but does happens very often.. 
    The Version is V4.5.0.201 (platform2.7.0.85)
    Will upgrading the software will work or else can you suggest me an solution, i am in need of a nice helping solution.
    any other information you need just let me know...
    Regards,
    Karan

    I'm not familiar with 4.5.0.201.  Is that what's listed in Options >About on the 3rd line down?  The latest I was aware of was 4.5.0.187.  What carrier is branded on the device?
    What happens when you try to start the camera?  do you get an error message of any k ind?
    1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
    2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

  • Really need help for 8320 curve cant open the camera

    I bought BB 8320 curve for 3 month and after 2 month later when i open the camara it show "Could not start the camera. Close other applications and try openning the camera again". what can i do with this problem. i have try to take the battery out for a while to restart it but its not work. Any one can help me?

    Hi Spacesa and welcome to the forums,
    Press the alt escape key (>looks like that) together and it will show you the applications you have running.
    Most people close the applications by pressing the escape or red key. This does not close the applications.
    Each application has a CLOSE option. For instance if you are in the calendar hit the menu key (spotted key) and scroll down to the bottom CLOSE is listed. Go through each application and press close. Go into the browser press menu and options select cache operations clear all categories and hit escape it will say cleaning memory.
    Go to options - security - memory cleaning - enable it. The BB will now clean memory when idle for 5 minutes.
    you will have an icon on you screen for memory cleaning make sure you press it. Once you have done this. Pull the battery for about 30 seconds, replace and try your camera, it should work.
    Make sure you use the CLOSE button each time you are done with an application. Your camera should be available to you when you like.
    Sorry for the length of this post, but I wanted to make sure we covered all aspects.
    Please try this and let me know if it works, or if your need more assistance!
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

  • BlackBerry 8320 hang up when started camera function

    Currently I am using BB 8320 curve. The original OS of 8320 is ver 4.2. Recently i had upgraded the OS with new ver 4.5 include camera recorder. All the function is running well. About 1 week ago, I realized that can not using camera, whenever i turn on the camera application, the capture screen is became dim (black color) but the shutter sound is still on when the TW is kick off. Sometime the phone is hang up and need to remove the battery.
    At first, i think the camera len is dirty then i tried to used Nitrogen to blow out the dust BUT the symptom is the same. Second, i tried to restore the original OS ver 4.2 --> the issued not improved.
    Could someone give some advices on this isue as i can not using camera on BB device?
    Thanks in advance.

    Just a suggestion.
    Maybe internal device memory is full. Transfer your pictures/music/video files from internal memory to the micro-sd card.

  • 8320 keeps going to camera

    I've had this Curve 8320 for just over a week and last night it started acting strange. The phone keeps going into camera mode, even when I'm not touching it. I can leave it on the counter and within 5 minutes it will go into camera mode and take a picture. I've tried removing the battery and rebooting the phone but it keeps doing it. Any suggestions?

    A number of sleep-related issues can appear after incremental Mac OSX updates, including the inability to properly go to sleep, problems waking from sleep, and having your display go to sleep without your Mac going to sleep. The most common culprit is Bluetooth. Try these tips to fix your sleep problems.
    WAKE UP
    In System Preferences>Bluetooth, uncheck Allow Bluetooth Devices To Wake This Computer. If you are using a Bluetooth mouse and keyboard, you'll have to wake your Mac by pressing the power button.
    FILE CORRUPTION
    Your Bluetooth preference file may be corrupt-you'll need to delete it. Turn Bluetooth off, then go to the /Users/user name/Library/Preferences folder. Look for a file called com.apple.Bluetooth.plist and trash it.The OS will create a new preference file when you enable Bluetooth again.
    ENERGY SAVER
    If you have issues with a Mac or display that goes to sleep at inappropriate times, you may have a problem with Energy Saver. Delete the following .plist files and restart:
    -/Library/Preferences/SystemConfiguration/com.apple.PowerManagement.plist
    -/Users/username/Library/Preferences/com.apple.systemuiserver.plist--(username is your name or System Administrators name).
    -/Library/Preferences/SystemConfiguration/com.apple.AutoWake.plist
    A restart is very important after deleting these plists. After a reboot your Mac will then generate new ones.
    Some, in these forums, have had luck fixing sleep issues downloading the Combo update from this site (yours may be corrupt), not Software Update, disconnect all firewire + USB devices except keyboard + mouse, Repair Permissions, re-install update, Repair Permissions again + try.
    Yours would be the 10.4.4 Combo update. Others reading, download the combo update that applies to you!
    Cheers!
    DALE

  • BB CURVE 8320 CAMERA/VIDEO FAILURE

    MY BB CURVE DEVELOPED A PROBLEM WITH THE CAMERA/VIDEO.  IF I OPEN EITHER ONE, THE PHONE FREEZES AND A BLACK SCREEN APPEARS COVERING 50 PERCENT OF THE SCREEN.  TO REACTIVATE THE PHONE, I HAVE TO DETACH THE BATTERY AND RESTART THE PHONE.  I HAVE REINSTALLED THE SOFTWARE DIRECTLY FROM BB BUT IT DOES NOT SOLVE THE PROBLEM
    THANK YOU FOR YOUR KIND ASSISTANCE
    BB12

    BerryAnnoying resolves a, well, very annoying oversight in all BlackBerry devices equipped with a digital camera: the shutter sound! Just install BerryAnnoying and run it instead of the usual camera icon. It's that simple!
    Note: Effectiveness of BerryAnnoying may vary based on the type of device. BerryAnnoying WILL NOT WORK on CDMA devices (xx30 models). Please try out the trial version to determine how well BerryAnnoying will work for your device!
    Features:
    Suppresses the annoying camera shutter sound
    Easy operation. Simply replace your camera convenience key with BerryAnnoying!
    Minimum Requirements:
    GSM BlackBerry (Sorry, no CDMA support)
    OS 4.1+
    Check BerryAnnoying software for stopping camera noise.
    tanzim                                                                                  
    If your query is resolved then please click on “Accept as Solution”
    Click on the LIKE on the bottom right if the post deserves credit

  • My BB 8320 Camera and Sound recorder non functional

    For the past year the camera and sound recorder are non functional. I have tried the following.
    1.Removing the battery and SIM and rebooting.
    2. Sync the BB using my Laptop Desktop Manager to sync.
    3. Downloaded latest o/s available.
    Nothing works. Can anyone help me? 
    Thanks

    Hello arindamd and welcome to the BlackBerry Support Community Forums.
    Sorry to hear you're having an issue with the sound on your device.
    To rule out a software issue, backup your data (see KB12487 How to back up the data on a BlackBerry smartphone) then follow the steps in KB11320 How to perform a clean reload of the BlackBerry Device Software for Windows or KB19915 Perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software on a Mac computer).
    Before any software is restored test the sound recorder.
    If no sound is recorded then it's likely the issue may be a hardware one in which case you will need to contact your point of sale for hardware repair options.
    Hope this helps.
    -HMthePirate
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • Camera Problem BB 8320 Pink

    Good Morning Everyone,
    I need help badly.  I only had the bb for 13 days and the camera is giving me a blue tint and the video shows like if the it is in high contrast or something.
    Please i need HELP badly.  DOes someone know what is wrong???????
    Help Desperate

    Hey Sharon777,
    If the phone is only 2 weeks old I'd recommend taking it back to your point of sale. 
    -SR
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • MODEL 8320 CAME WITH NO DESKTOP SOFTWARE

    i HAVE A 8320 BUT HAVE NO CD ROM SOFTWARE WITH IT SO I AM NOT SURE WHT DESKTOP SOFTWARE I NEED TO DOWNLOAD AND WHT DEVICE SOFTWARE WOULD APPRECIATE THE HELP VERY MUCH I AM RUNNING ON WINDOWS VISTA IF THAT HELPS MANY THANKS

    You can download the desktop software from here
    http://uk.blackberry.com/services/desktop/

  • 8320 camera / video

    my curve camera and video is not working. there is a black screen on it when i try to use it. the bb also freeze after that and i have to reset it. help!!!!!please

    Hello,
    I think you can try two things : the soft reboot, and if it does not work, the hard reboot. Don't worry, you can't lose data with these two reboots.
    Soft reboot :
    1) Hit the three following keys at the same time :
    - Alt
    - Left Shift
    - Delete
    2) wait 2 minutes for the Blackberry to wake up.
    Hard reboot :
    1) your Blackberry device is on
    2) remove the battery and wait for a minute
    3) Put the battery back
    4) wait 5 minutes for the device to wake up.
    Please tell us if it works for you.
    The search box on top-right of this page is your true friend, and the public Knowledge Base too:

  • Blackberry 8320 Zoom feature of Camera

    The the camera does not zoom when using scroll button or any other control that I can determine, including the volume controls.  It used to work but now it suddenlt stopped so I suspect there was an inadvertant change to a setting, but I can not find directions to change.  Can anyone help?
    Solved!
    Go to Solution.

    It might be worth mentioning that in the other thread on the same subject, two other users suggested a 30 second battery pull.
    Hope this helps!
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

  • Camera, bluetooth, media card and more functions are disabled on my 8320 device

    Hello.
          I've some problems with my BB device which was a gift from a friend so I always see "Administrator has disabled the camera", "Media card", "Bluetooth"... Would you please show me how to solve this?
    BB OS 4.5.0.188 // PF 2.7.0.110.

    Hello,
    Several things...firstly...
    KB05099 Steps to take before selling or after buying a previously owned BlackBerry smartphone
    And next, due to the "Administrator" restriction message you received, I suspect there is a latent IT Policy on this device...you can check via this:
    KB30076 How to check for an IT Policy on a BlackBerry smartphone
    If such is there, then you will need to insert into the steps in KB05099 another step where you remove the IT Policy, which is done via this procedure:
    KB31291 How to reset a BlackBerry smartphone to factory settings using BlackBerry Desktop Software
    If you perform a backup/restore in conjunction with this, be sure that you do not do a wholesale restore...instead only restore those databases you require (e.g., contacts, calendar, etc.) and specifically avoid restoring any databases that have anything to do with IT Policy, Enterprise, Service Books, etc. If you restore those, you will restore the problematic IT Policy, and you'll be right back where you started.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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    PIN: C0001B7B4   Display/Scan Bar Code
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  • Freezing issues with MSI 970A-G43 and AMD FX 8320

    Hey all,
    I bought my brother a new system a few days ago, but he has had serious issues with the machine crashing ever since.
    The machine has had a fresh installation of Windows 7, it has all the latest drivers for both motherboard, sound, chipset and video card (Latest VGA driver tested as well as the latest Beta version)
    I thought the problem might be with the VGA card, as the computer would just shut off during 3d Gaming, but it also seems to happen when surfing the internet or doing normal "2d" activities
    What happens is the computer will just seemingly shut off, the LED lights on the front of the case, around the dials, start blinking and the only way to get it back up again, is to turn if off at the power supply unit and then turn it back on again.
    I'll paste in what my brother sent me (As I live in the UK and can't see the machine crashing myself), he said:
    I dunno what the issue is but, last night the comp just shut off in middle of game play on 3 different games, and the lights were flashing, I had to turn complete power off to the power box and back on to restart comp, I kept checking all my temps with speccy and speed fan and nothing seemed high at all, also when it shuts off and I re start it, a lot of my desktop icons move around to different spots,
    Update: crashed a few times on me, once playing euro, once just browsing Internet 5 min after the first one, changed out ram just for shots and giggles and ran euro on ultra for about 5 min and crashed. I dl a gpu monitor gadget, was accurate on temp but said the gpu was 0% but with just Internet would randomly jump to 99% or 40% then back to 0 and would stay and eventually crash
    Spec is:
    AMD FX-8320 3.5GHZ EIGHT CORE
    500GB SATA III 6GB/S 7200RPM 16MB
    COOLERMASTER SEIDON 120M WATER COOLER
    4Gb DDR3 / 1600 MHZ MEMORY
    MSI 970A-G43 AMD 970 CROSSFIRE AM3+ DDR3 USB 3.0 SATA
    CORSAIR 500 WATTS CX500 V2 80 PLUS POWER SUPPLY
    ASUS XONAR DG 5.1 CHANNELS PCI XONAR DG SOUND CARD
    AMD RADEON 7750 2GB PCI-E
    There was a concern I did have when I did search earlier, via a thread on Tomshardware in which a similiar board had issues with the FX8350's wattage going above the stated 125 watts and causing the board to freeze.
    It's a different board/chip, but I wonder if the wattage of the CPU goes above 125W and causes problems on the board? Hmm
    I feel really guilty right now, because I bought this for him as a present, it was $700ish plus shipping etc and it's been nothing but problems ever since.
    I'm going to see what version of Bios he's running when he gets out of bed, but the Live Update software said there were no updates, but I'll have him check manually.
    Another issue I noted, was I sent him some ram before the PC arrived, which was:
    XMS3 — 8GB Dual Channel DDR3 Memory Kit (CMX8GX3M2A1333C9)
    He originally put that ram in with the existing 4gb of ram, so I thought it "Might" be a conflict, due to them having a different Mhz value
    So I had him remove the 4gb stick that came with the PC
    As soon as he entered the bios, it froze and did so twice
    So he removed that ram and put back the original 4gb stick and the bios worked
    No idea if the two are related.

    I hope this doesn't count as necro-ing a thread (last post was in October), but it's the one closest to my situation.
    I have the following setup:
    MSI 970a-g43 motherboard
    AMD FX-6300 cpu
    ATI Radeon HD 4550 graphics card
    4x 2GB RAM sticks
    2x 500 GB 3.5" SATA hard drives
    CoolMax 700W psu
    16x r/rw DVD burner
    cheapo SD and others card reader that fits in the floppy drive bay
    Older PC tower that has a temperature sensor built into it
    I built it around November 15th, and it worked until a couple days ago (December 12th I think), when it started doing the sudden shut-off thing. Same as Adresch described: shuts off, tower light blinks, have to flip the i/o switch off and back on to boot again. I consulted a friend for some suggestions, and he said I should put a water cooler in there, because the stock heatsink that comes with most processors are junk. So I went out and bought a Corsair H55 water cooler and installed that.
    The computer seemed to run for a bit longer before shutting off. I loaded up the BIOS software, SpeedFan, and HWMonitor. SF said the CPU was running average of 48*C, and GPU was averaging 51*C. The CPU's highest was at 61*C and its lowest was 36*C. BIOS software said CPU was at 35*C the whole time. HWMonitor listed the GPU at 51*C, and the CPU at 7*C. These are all very inconsistent with each other as far as I can tell, so I don't know what to make of these readings. Didn't seem to much matter as the computer continued shutting off.
    My options then being replacing the PSU or the motherboard, I decided to replace the power supply, since I was just within the 30 days. Switched for a ThermalTake TR2 700W. Before installing it, I pulled the tower's CPU temperature sensor wire from between the water cooler heatsink and the CPU, just in case. Then I installed the PSU, checked and rechecked all of the connections, and turned it on.
    Nothing.
    I then spent the next two hours rechecking everything, even unplugging everything and putting it back together. Still nothing. The best I could get was a flicker of the tower light and the fans doing a quarter turn before ceasing movement. The red LED on the front of the SD card reader stayed on the entire time, though, so I guess it was getting at least a trickle of power. I also removed everything but the PSU, motherboard, CPU, and one stick of RAM. Still no power. I think the new PSU may have been open box, so I'm returning it today for a different one, and even bumping it up to 850W.
    I'm not sure that will solve my original issue though, so I'll be looking for a heatsink to put on the VRMS as mentioned. Just thought I'd get this down in a relevant thread in case anyone had other thoughts on what could be going on.

  • Curve 8320 corrupts OS periodically and then cannot boot (blinking LED only)

    I have a T-Mobile BB Curve 8320 that I've had for about 9 months, and I have what appears to be a recurring problem.
    Three times now, the phone has corrupted its OS, and it will not boot. Each time it does it, the symptoms are first the phone is non responsive, and just shows the spinning hourglass cursor. The last time it did it while in the Mail app, which is the one I use almost exclusively. The phone appears to lock up, showing the wait cursor indefinitely. This time I waited a half hour, and it was clear that it wasn't coming back. So I pushed the power button, and it shut down the phone. But then when I tried to turn it back on, the screen never came up, and it just blinked the red LED "forever." (It was about 18-20 hours before I got around to trying to reload it.)  The first time this happened was when the phone was running the OS version it shipped with, which I think was 4.3, but I don't recall. But now it has done it twice while running 4.5.0.81, which is the OS distribution T-Mobile makes available for the Curve.
    The first two times it did it, I used the application loader to wipe the device and reload the OS. When in this state, BB desktop manager doesn't see the device since it can't boot. But if you click through to the application loader, you can get it to load. (Or you can run the application loader outside of BB desktop manager)
    This time, the application loader started up, offered the choice of what to load, and then proceeded into the next phases. Erasing the device succeeds, as does the next phase where it loads the OS. But then it gets to where it is loading application modules, with a progress bar for each module and one for the overall progress. It got halfway through the overall progress, and failed with an "unspecified error", suggesting to try again. I tried it three times, and it failed the same way each time.
    After calling T-Mobile, they bounced me over to RIM, and the first guy had me go through the app loader again with the same result. When he started pursuing USB connectivity issues, I asked to speak to someone else. (There are other devices on this system, both mass storage and input, and none of them ever show connectivity issues. )
    The second tech had me rerun the application loader, but this time only select the core OS, leaving out all the apps. This succeeded, and then he had me rerun it, loading the rest of the applications. This also succeeded.
    But the problem I still have is this. There is no explanation why the phone corrupts itself every couple of months, or why loading the OS and the applications in one step failed to work _repeatedly_.  I believe the device has a bad memory address, and the two step OS load simply danced around it. And it is that which is causing the phone to corrupt its own OS to the point that it cannot boot.
    The tech tried to pass of the corruption due to loading third party applications, and while I can accept that a rogue application can corrupt memory locations that it has the ability to write to, I don't know if the BB OS/device uses any form of protected memory, or if apps are essentially unrestrained. The only third party applications I load on this are the Google app, with Gmail, and Opera Mini.
    To be honest, if the BB OS is that fragile that I can't even load these two applications on it, I'll be trading it for a different email capable phone.
    Anyway, I'm looking to find if anyone else has a phone that repeatedly gets corrupted so it can't boot, and requires a complete reload. Also, is there anyway to test the memory on the phone? I'm going to call T-Mobile back and try to get them to swap my phone, because I can't afford to spend three hours on the phone with tech support every couple of months when my phone dies.
    thanks!

    Thanks for the reply. Our cases sound a bit different. I seldom use Desktop Manager, as I sync through BES. I do use it for backup though.
    But over the time my phone corrupting itself has happened, I've upgraded from BB OS 4.3 to 4.5, which required an update to Desktop Manager, and following that I upgraded to a new computer. So I've changed computers, BB Desktop software, and BB OS software, and the problem has happened across all of those changes.
    You should have been able to restore the OS even if it was corrupt. Desktop Manager won't recognize the device if it won't boot, but application loader will still find it. The first two times I did it, I used instructions basically like this: http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry?page=4
    But since then I've found I can just access application loader via BB Desktop Manager and do the same thing. I did notice when my OS reload kept failing this last time, that using application loader directly showed more of the failure message. It still wasn't anything useful, but when I reran the reload via Desktop Manager, I recognized the error was the same, but noted that I didn't see all of the output of the standalone application loader.

  • Blackberry Curve 8320 Smartphone - Recording Videos

    HELP!  I can't for the life of me figure out how to record a video with my Blackberry Curve 8320 Smartphone.  Thanks!

    I have may icons but not one for Video Camera.  I have one for Media and when I click on it there is an option for videos but can't figure out how to record from this location or perhaps this option is only for watching videos.  Thoughts/suggestions?  Also, how do I check software version?  Thanks SO much!

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