Camera button not working full stop

Hi,my phone is a few days old,since having said phone is z1 compact,I.cannot take a picture with my camera button if my phone is on nevermind sleep mode,I have tried changing all the settings..the only way of taking a pic is touching the screen button..is there a fault here? My front camera managed to go black while trying out a selfie..also is the front camera , an image flipper? Everything reversed? Really disappointed s far with this phone..I have a button which is redundant what can I do? it's a £400 phone that is unable to take a pic with the dedicated button.

Hi nik80,
Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
When you try take the picture are you getting a clicking sound? if you are have you tried holding the key down harder after the first initial clicking sound.
I apologize for any inconvenience this may cause.
Don't forget to mark posts that answers the topic as Accepted Solution.
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Try performing a system repair using PC Companion as this will often fix issues - This will factory reset your phone and erase all data so best to backup before you begin
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Wow, do you literally sign up and post without even looking. Just scroll down list as this has many threads already started.
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PsychoDan wrote:
Try turning the phone off and on again. Just had the camera button on mine stop working at all. and this fixed my problem. As the button still does something. It is unlikely that it is hardware issue so changing the phone should not be necessary. Probably is an operating system glitch that you ran into. If you know how to repeat the problem then it would be useful to post a bug report and then Nokia can fix it! Chances are you don't though and have better things to do than look for it!
Same here - worked for a first three weeks then quit! Seems like in general the phone has started getting slower and delayed over time, especial with touchscreen navigation, so I suspect it's a software issue.
Button won't turn on camera on anymore and only does autofocus but not shoots....
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It seems the on/off doesn't work but it does seem to me if you let the battery completely drain and then recharge and restart, a number of other functions does better....
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Dial *#*#7378423#*#* in dialer > service tests > hardware and keyboard > press camera key >
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so the red camera button wont let me take pictures anymore and i want it back, anyone else having the same problem

james79719 wrote:
yes i am pushing it all the way down and if the remap app is going to cause more problems forget. WHOM EVER TURNED IT OFF WITH THE LAST UPDATE NEED TO TURN IT BACK ON OR GIVE ME THE OPTION OF HAVING IT OR NOT. MY PHONE NOT YOURS.
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Cody21 wrote:
Question: did you install the app called "NO LOCK" ?? I had exactly the same issue on my phone after installing it. After hours of trouble shooting, I discovered that APP to be my problem and after uninstalling, the button worked as designed.
That is strange that No Lock causes you issues when I haven't had any issuers using it, shows that the difference in the combination of software on a device does make a difference..

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Hello everyone,
My z1's camera button launches the camera app only approximately half the time. So when it doesnt launch the normal, usual way when i press on it, I would press doubly hard to try to activate the camera and still sometimes it doent work!
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It is a two step button, first is very light and it works as a camera focus button,but you should feel it clicks in a half way, than you press harder and it takes photo just like a real compact cameras do. If you don't feel any pressing degree it might be faulty, it's just a silicone stripe with plastic buttons so it could be badly installed in factory.
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Refer Message 2 and 3 in THIS thread
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Hellooo Sir, I am Kailash Kumar from India (Uttar Pradesh). I have Nokia Lumia 620, I got this from my friend May 2014 and he bought it from Saudi Arbia and now it is out of warrently..
when I got this its front camera was not working But rear(back) works fine with flash, But after some days I Updated it to win8.1 with Preview of Devloper, and after updating my Camera has Stoped working when I click the Camera Button, within a second it comes to Home Screen..... So I Downgrade to Win8.0 OS via Nokia Software Updater and My Camera Start Working again....
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1- FIRST IT IS OUT OF COUNTRY (SAUDI ARBIA) AND OUT OF WARRENTY...
2- OS VERSION: - 8.10.12393.890
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     HARDWARE REVISION NO. : 5.0.2.0
     RADIO SOFTWARE VERSION : 2.0.242037.8
     CHIP SOC VERSION : 82207
I WILL HIGHLY THANKFULL TO YOU.
Moderator's note: The attachments were removed as it contain the phone's IMEI. For security purposes, avoid posting any of your presonal information on public forums like this.

try hard reset and see if it works and let me know if it does. take phone off. press (green call) key, (*) key, (3) key and power button then wait for phone to come on then let go of keys.

Camera button not working full stop

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