Camera Doesn't Mount, But Seen In System Profiler

I can see in my system profiler that the camera is being recognized through the port, but its not being recognized by Image Capture.
Any ideas on what to do?
Also, my DVD-Rs arent mounting on my desktop either.
Lotsa whirling and grunting, but nothing.
Two questions, hope someone can help me out.
Thanks
Nat

as a guess, if optical drive is not working, it could be messing up logic board functions.

Similar Messages

Optura 20 and iMovie 10.0.6---camera doesn't mount

My daughter recorded a video for her class and needs to edit it. I have used my Optura 20 and successfully transferred video to the iMac but not in the last few years.
Currently running Yosemite and iMovie 10.0.6 on a mid-2011 iMac.
When I plug the camera directly into the firewire port, iMovie does not see it. When I go to "system information" and look at the Firewire bus, I see the warning "Unable to list FireWire devices." When I remove the camera and plug in my firewire HD, it appears quite nicely in System information; when I plug the camera into the drive to "daisy-chain" the system info reverts to "unable to list" and the hard drive disappears from my desktop.
This is using the (only) Firewire cable I have for the camera, which is 9 pin to 3 pin.
I went to my ancient mac mini (running OS 10.4) but that ancient beast has only a 6 pin outlet on the back.
Before I run out and try to find a 6--->3 cable, does anyone have any insight? Does this camera never work on a modern mac with a modern OS? Is the problem I am having likely to also show up on the Ancient Mini? My fallback position is to go to a camera store and have the miniDV converted to a digital file (and I would like to do this the old-fashioned way if at all possible).
Any thoughts?

Hi
NO CAMERA or A/D-box
Cable
Are You sure that You are using the FireWire Cable - USB-Cable will not work for miniDV tape Cameras FireWire - Sure not using the accompany USB-Cable but bought a 4-pin to 6-pin (or 9-pin) FW one ?
Test another FW-Cable very often the problem maker.
Camera
Test Your Camera on another Mac so that DV-in still works OK
Toggle in iMovie pref. Play-back via Camera (on <-> off some times)
Some Cameras has a Menu where You must select DV-out to get it to work
Camera connected to "charger" (mains adaptor) - not just on battery
Camera set in Playback mode - NOT Recording mode
Does Your Camera work on another Mac ?
Sorry to say it is to easy to turn the 6-pin end of the FW-cable 180 deg wrong.
This is lethal to the A/D-chip in the Camera = needs an expensive repair.
(Hard to find out - else than import/export to another Mac ceased to work
everything else is OK e.g. recording and playback to TV)
A/D-box
Is the dip-switches set right ?
Set to same standard as recorded/editing e.g. NTSC 29.97fps or PAL 25fps
Try resetting it
Connections
Daisy Chaining most often doesn’t work (some unique cases - it’s the only way that work (some Canon Cameras ?))
Try to avoid connecting Camera <--> external HD <--> Mac but import directly to the Mac then move
the Movie project to dedicated external hard disk.
FireWire-port - Can be re-setted by - Turn off Mac and disconnecting Mac from Mains/Power for 20-30 minutes
External device’s (hard disk’s)
Should be FireWire as USB/USB2 performs badly and so does Airport or Net-work connected ones too.
MUST BE - Mac OS Extended formatted - UNIX/DOS/FAT32/Mac OS Exchange - DO NOT WORK for video due to 4Gb barrier.
Mac
Free space on internal (start-up) hard disk ? Please specify the amount of free space.
(Other hard disks don't count)
I go for a minimum of 25Gb free space for 4x3 SD Video - and my guess is 5 times more for 16x9 HD ones after material is imported and edited.
GarageBands fix - Close iMovie, Open GarageBand, Play some notes, Close GB and iMove can now be OK
Does Your Mac have a FireWire Port
White MacBooks - don't
MacBook-Air - don't
if not then a few Mac’s has a PCM-CIA slot and there are FW-Cards that makes a FW-port this way
if Thunderbolt - use a Thunderbolt to FireWire adaptor.
else - NO SOLUTION
Only option as I get it is either
Use another Mac to Capture material (to an external USB2 - Mac OS Extended formatted hard disk - or -
Change to another Camera that can be used with Your Mac (no there are no miniDV tape Cameras that can)
If Your Mac-Book has a PCM-CIA Card place - then there are FW-port-Cards and then
You can import via this - but I've not seen this on more modern Macs. My PowerBook G4
has one and this FW-Card-port works greatly.
SoftWare
Delete iMovie pref. file may help sometimes. I rather start a new account, log into this and have a re-try.
Any strange Plug-ins into QuickTime as Perian etc ? Remove and try again.
FileVault is off ? (hopefully)
Screen Saver - OFF
Energy Saver - OFF
Using WHAT versions ? .
Mac OS - X.5.4 ?
QuickTime version ? (This is the heart in both iMovie and FinalCut)
iMovie’08 (7.1.?), 09 or 11 ?
iMovie HD 6 (6.0.4/3) ?
Other ways to import Your miniDV tape
Use another Camera. There where tape play-back stations from SONY
but they costed about 2-4 times a normal miniDV Camera.
If Your Camera works on another Mac. Make an iMovie movie project here and move it
over to Your Mac via an external hard disk.
(HAS TO BE Mac OS Extended formatted - USB/DOS/FAT32/Mac OS Exchange WILL NOT DO)
(Should be a FireWire one - USB/USB2 performs badly)
from LKN 1935.
Hi Bengt W, I tried it all, but nothing worked. Your answer has been helpful insofar as all the different trials led to the conclusion that there was something wrong with my iMovie software. I therefore threw everything away and reinstalled iMovie from the HD. After that the exportation of DV videos (there has not been any problem with HDV videos) to my Sony camcorders worked properly as it did before. Thank you. LKN 1935
from Karsten.
in addition to Bengt's excellent '9 yards of advice' ..
camera set to 'Play' , not rec/computer/etc.?
camera not on battery, but power-line?
did your Mac 'recognize' this camera before...?
a technical check.
connect camera, on, playback, fw-connected...
click on the Blue Apple, upper left of your screen ..
choose 'About . . / More . .
under Firewire.. what do you read . . ?
More
FileVault - Secure that it’s turned off
Network storage - DOESN’T WORK
Where did You store/capture/import Your project ?
External USB hard disk = Bad Choice / FireWire = Good
If so it has to be Mac OS Extended formatted
----> UNIX/DOS/FAT32/Mac OS Exchange is NOT Working for VIDEO !
mbolander
Thanks for all your suggestions. What I learned is that I had a software problem. I had something called "Nikon Transfer" on my Mac that was recognizing my Canon camcorder as a still camera and was preventing iMovie from working properly. After un-installing Nikon Transfer and doing a reboot, everything worked great.
I never liked the Nikon Transfer software anyway--I guess I'll get a cheap card reader and use that to transfer photos in the future.
No Camera or bad import
USB hard disk
Network storage
File Vault is on
jiggaman15dg wrote
if you have adobe cs3 or 4 and have the adobe bridge on close that
or no firewire will work
see if that helps
DJ1249 wrote
The problem was the external backup hard drive that is connected, you need to disconnect the external drive before the mac can see the video camera.
MaryBoog wrote
Maybe your problems is solved in the meantime, but for all others this might help as I had the same problem, also have the Sony HDR-HC7, but the 7e (Europe, PAL). I found this link today and it works perfectly
//support.sony-europe.com/tutorials/dime/videotransfer/vtransfer.aspx site=odw_en_GB&sec=DVH&m=HDR-HC7E
What I exactly did.- put camera in play mode - open guide - choose connection guide - choose comp./printer (where to transfer movie to) - select connection.- i-link (on my camera) but equal to firewire - OK - choose HDV - choose NO for conversion of i.link.
Settings are shown then (VCR HDV/DV.- HDV and i.link-conv..- OFF), press OK, OK, END.
Switch camera off. Connect firewire cable to camera & Mac. Switch camera on, in play/edit mode.
Open i-movie, choose import from camera. On screen below the camera connection is shown.- DV (HDV). Now you can import, automatically or manually.
This worked perfectly for me. Took me 2 days to find out. Could not find any clear thread explaining what I had to do on the camera and the manual was not clear either.
Yours Bengt W

Kodak camera doesn't mount

Hey all,
I have a Kodak DC3400 digital camera (read: really old!) that works fine with iPhoto and Image Capture. I have never installed the Kodak software that came with the camera because I haven't needed to, and it's SO old.
I'm trying to export pictures that were taken by the camera back to the flash card it has. BUT, the camera does not show up in the desktop as a drive, nor in my Disk Utility. System Profiler recognizes the camera fine in the USB drive. But I have no access to the card itself.
I read that Kodaks don't mount as an external drive in the Finder, but it hasn't been a problem for most people because they're importing, and just rely on iPhoto. Well, I'm trying to export.
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MacMini Mac OS X (10.4.9)

Ok, that's it. I read a few posts in the "...SuperDrive won't accept my CD.." section. and it seems some people are just swapping optical drives like mad, ready to accept that the kit is crap, and "...oh, well, I sure hope this one works better...".
But one guy had the brains to have a look inside. Turns out dust had accumulated in the drive and on the connectors, and when he cleaned them, and unplugged and replugged them, it worked fine. So that's what I did. Took it out and put it back in. Amazing the stuff I cleared out! I also un- and re-plugged the power cable and the data ribbon at the mutha board and bingo!. We have disk, and I can breathe again.
Recommend to others they pretend they've bought a new drive, do a remove and reinstall and be very fastidious. You may not need a new one after all. I just love it that stuff can still be FIXED!
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VTR not seen by FCP - seen by System Profiler

I'm sure this HAS TO BE some silly setting but it's driving me crazy!
FCP doesn't recognize the VTR (camera) when I'm trying to capture - but I've captured hundreds of times before. I've tried every preference setting I can think of but to no avail.
System profiler sees the VTR (Sony HVR-M10E) no problem.
I get exactly the same result on my G5 2.0 Dual (also running FCP 5.0.4) and the same result on both computers when using my Sony HVR-Z1.
4 x 2.5 GHz G5 Power PC. 8 GB DDR2 SDRAM Mac OS X (10.4.5) FCP 5.0.4 (FC Studio)

Upgrade Quicktime recently? Even if not, try this:
#30 - Deck recognition after Tiger Upgrade:
Shane's Stock Answer #30:
http://discussions.apple.com/thread.jspa?messageID=1063600&#1063600
The credit for this goes to Bob Sidebotham:
I was just walked through a repair procedure by an Apple Care person, and it fixed my camera recognition problems (I have a Canon XL1 and sometime after installing Tiger, then 10.4.1, various patches (including Quicktime 7.1) and the latest Desktop Video patch, I've been unable to use the camera with Final Cut Express, and attempts to capture would result in a FCE crash).
The workaround is to download Quicktime manually, after removing the "receipts" which indicate that it is loaded. Specifically, I was told to do the following:
1. Navigate to Library -> Receipts on your main drive (not from your personal folder).
2. Remove all files of the form QuickTime*.pkg, where "*" is a version number. E.g. QuickTime600.pkg, QuickTime650.pkg, Quicktime700.pkg and QuickTime701.pkg. This simply tells your system that those packages are not installed.
3. Go to http://www.apple.com/quicktime/downloads and click on the "download Quicktime" link. DO NOT USE THE AUTOMATIC UPDATE UTILITY. Download QuickTimeInstallerX.dmg. Double click this file (probably on your desktop) and then invoke the installer by double clicking QuickTime701.pkg.
4. After your computer reboots, you should be able to restart FCP and see your camera.
Shane

How can I access an unsupported usb device that's seen by system profiler

is there a way to access an unsupported usb device? my parents bought my daughter a cheap and easy to use digital camera and I am looking for a way to access the photos. the camera's manual mentions that there is no mac driver and there are no plans to develop one. I plug it in anyways in the event the system / Iphoto recognizes this, But I get nothing on the desktop as in a generic disk image icon. I open system profiler and My G4 knows the camera is plugged in. If this interface between the two is recognized how can I access the camera?
does a driver have to be written to allow access? I saw a usb dev kit on version tracker but I have no clue as to how to write a driver. I could get a flash card reader but I was hoping that there may be some back door or an app somewhere to allow me to get the photos off the camera.
thanks!!!

Hi, Israel.
You wrote: " I plug it in anyways in the event the system / Iphoto recognizes this"See if Image Capture recognizes the camera. Launch Image Capture, which is in the Macintosh HD > Applications folder.
Otherwise, you're probably going to have to go the route of using a card reader. While the connection may be USB, they may be using some non-standard implementation that requires a driver.
Writing drivers is not something you'd want to even attempt since you didn't create the hardware!
Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X

New 1GB Chip not seen in System Profiler

Hello all.
A friend of mine just recently installed a new 1GB RAM chip into his PowerBook G4 1Ghz. According to system profiler he has 256MB installed in one slot and the other was empty. So he went to install the new one and removed a 256 MB chip from the bottom panel and inserted the new 1GB chip. After booting back up it still says 256MB and the other slot is empty.
Here is what we see:
SODIMM0/J25LOWER:
Size: 256 MB
Type: DDR SDRAM
Speed:PC2700U-25330
SODIMM1/J25UPPER:
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Speed:Empty
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Also, is there a memory slot under the keyboard on this model? I am unfamiliar with it and all the sites I've seen cover this bottom slot.
Thanks to all who read, research and/or reply.
-Phantom27

Hi, phantom. If I understand your post correctly, there has never been any RAM in the slot that System Profiler calls the upper one, so that slot should appear empty. If a 1GB module in the lower slot is read as a 256MB module, it probably isn't the right RAM for the Powerbook. Aluminum PBs are notoriously choosy about RAM: it really has to be right. Dependable brands are Samsung, Hynix, Crucial, and the higher-priced Kingston line. Kingston's "Value RAM" line generally doesn't work. If you use Crucial's online RAM selector to choose the right RAM for your model, Crucial will guarantee that it's compatible and functional. No matter what RAM you buy or whom you buy it from, always be sure to get a lifetime warranty of serviceability and compatibility with your Powerbook and an assurance that there will be no "restocking fee" or other ripoff charges if you find that it doesn't work.
In short, using cheap no-name RAM in an Albook usually doesn't work, and is more trouble than the small cost saving is worth.

Won't appear on desktop/iTunes, but shows in System Profiler as connected

Hope someone can help... I've been through all the steps. My Nano is connected, charging etc. But I've tried with two computers and although it shows up in the System Profiler as connected to my USB port, it will not show up on the desktop or in iTunes. I've tried resetting. The cable and ports are obviously fine because it IS connected. Does anyone have any ideas?
Thank you!

OK. For the record, the iPod is playing fine. I listened to it for over an hour yesterday. Still not being recognized by iTunes on any of my 3 computers, or showing up on the desktop. But system profiler shows it connected, and today I went to Disk Utility. This is what happened:
+Apr 3 19:13:48: Disk Utility started.+
+Verifying volume “Laurie’s iPodNano”+
+Checking HFS Plus volume.+
+Checking Extents Overflow file.+
+Checking Catalog file.+
+Invalid key length+
+The volume Laurie’s iPodNano needs to be repaired.+
+Error: The underlying task reported failure on exit+
+Disk Utility stopped verifying “Laurie’s iPodNano” because the following error was encountered:+
+The underlying task reported failure on exit+
+1 HFS volume checked+
+ Volume needs repair+
+Verify and Repair disk “Laurie’s iPodNano”+
+Checking HFS Plus volume.+
+Checking Extents Overflow file.+
+Checking Catalog file.+
+Invalid key length+
+Volume check failed.+
+Error: The underlying task reported failure on exit+
+Disk Utility stopped repairing “Laurie’s iPodNano” because the following error was encountered:+
+The underlying task reported failure on exit+
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+ 1 volume could not be repaired because of an error+
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G$ FW800 stock optical drive not seen in System Profile - is it daid?

I added a USB PCI card (2.0) to my FW and shifted some files (Migration Assistant) to my FW by Firewire from an eMac and then I wanted to run Diskwarrior to sort it all out. My CDW/DVDR wouldn't open, either with the eject key or through Toast. Not recognized in Toast. Not recognized in System Profile either. I reset the PMU (cause I can), then tried to boot the DW CD from a Firewire LaCie drive. No good. I finally got the CD to start the FW by using "alt" on startup and waiting for it to find DW but after running all the tests, my drive still seems to be dead. Any more resets or something I can try?
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Ok, that's it. I read a few posts in the "...SuperDrive won't accept my CD.." section. and it seems some people are just swapping optical drives like mad, ready to accept that the kit is crap, and "...oh, well, I sure hope this one works better...".
But one guy had the brains to have a look inside. Turns out dust had accumulated in the drive and on the connectors, and when he cleaned them, and unplugged and replugged them, it worked fine. So that's what I did. Took it out and put it back in. Amazing the stuff I cleared out! I also un- and re-plugged the power cable and the data ribbon at the mutha board and bingo!. We have disk, and I can breathe again.
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Thanks, Chris

Hi Chris,
Thanks for posting back with your pioneering (excuse the pun) experience.
cheers
mrtotes

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HI
i have a 500gb western digital my passport, its been working fine, since i have used it on a windows machine, i can no longer get it to be recognised in finder. The light is flashing on the side and i can see it under USB in sytem profiler. I cant see it in disk utility. i cant format as it has photos etc loaded
cheers

An update for anyone who can help me:
I have tried the external hard drive in other computers (mac and windows), each time I get the same problem above.
I have removed the HD from the enclosure and purchased a docking station for it (3.5" SATA). When I plug it in to the laptop it disconnects itself straight away before it is visible. With the windows computers it installs the drivers and says that the device is ready to use, then disconnects before it shows up.
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This is very frustrating as I was using the HD with no issues and it randomly disconnected and I have not been able to access since.
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Hi everyone, I took my macbook to the Genius Bar in Perimeter, Atlanta, GA. And Ronnie, the genius attending to me tried everything that has been said on this forum and others to fix the problem. He tried creating a new account, resetting the PRAM, SMC but with no success. When he booted my machine with the Mac OS on his external drive, he was able to access the camera well and good. He consulted other geniuses then and the only solution left was to re-install the OS. He did that and it started to work. I had to reinstall some of the softwares like Adobe CS3, iLife 08, iWorks 08, Parallels, but I got my iSight back. Took about 2 hours with this exercise and now it seems it was worth the effort.
The guys at Apple Support Genius Bar are REALLY very helpful and going to them was an extremely pleasurable experience. I think now i will buy more apple products.

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Disk Utility recognizes the disk and it mounts.
In System Profiler>PCI Cards the SATA card is recognized but not the Drive is not seen in System Profiler>S-ATA Devices.
Why is this?

Drives connected to PCI controller cards apparently don't show up in Panther's or Tiger's ASP, so that's not an actual problem. Another G4 owner who recently added a Sonnet SATA card posted the same question here.

Camera Doesn't Mount, But Seen In System Profiler

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