Camera doesn't work correctly

Hi every one.
I'm living in Iran, as you know BB does not support Iran and it's users at all.
This morning one of my friends bring me an unlock BB Q10 from Dubai Blackberry store.
Unfortunately my Q10's camera is pink all the time and all taken photos by the main camera is pink.
I checked in BB support forum and other website, it seems this is usual problem and can not be solved by resetting, pulling out the battery and etc. It must be sent to the BB store to be changed or something like that. As I said I am in Iran and we don't have BB store here. It's just possible for me to upgrade my OS to 10.2.1 .
Please help me and let me know upgrading can be useful for this issue? If not what should I do? I really like my first BB and don't want to lose that!
Thanks;

I'm having exactly the same problem. The flash goes off, but the resulting photo is completely dark. It seems as though the flash burst is not synchronized with the camera "shutter."
The camera seems to work fine otherwise, and if I record video with the flash on it looks fine. Flash photos looked fine before I upgraded my iPhone to IOS 5 today.
I'm wondering if it's a widespread problem—this is the only other mention of it I could find.

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Hello Kunmon,
The following article provides some useful troubleshooting that can help get your iPhone's camera working correctly.
Camera isn't functioning or has undesired image quality
If the screen shows a closed lens or black image, force quit the Camera app.
If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tappingSettings > General > Restrictions.
Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
Cases can interfere with the camera and the flash. Try gently cleaning the lens with a clean dry cloth or removing the case if you see image or color-quality issues with photos.
Try turning iPhone off and then back on.
Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
Try to remain steady while focusing:
Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center.
Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation.
Video: Adjust focus before you begin recording. You can also tap to readjust focus while recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll.
Note: Video-recording features are not available on original iPhone or iPhone 3G.
If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
My issue is still not resolved. What do I do next?
Contact Apple Support.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Cheers,
Allen

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If you still have not been able to use the front facing camera, I would like to recommend the troubleshooting in the following article:
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The call to Apple Tokyo today.
Just talked to Apple (Mac) Tokyo about my computer problem. Seems like they're trying to squeeze their way of more repairs by saying I have a hard drive configuration problem.   But it doesn't seem like that!   I worked with it 2~3 hours today...and here is the basic problem.
I've used the Canon FV M10 mini DV camera with Skype, iChat, iMovie and FCEx for few years (HD6) is over a year old-the most recent add on) with no problem.    With both external 1Tb hard drives. And Apple said that it's a 3-party problem. (different makers etc.) But, it's NOT!     Yes, they put in a new board.   But, I'd say the problem is from the connection (where I plug the cable into the Mac) to the board.
When I connect HD6 (1Tb ext hard drive).   FW 800 (either back or front connection) the video camera doesn't work in Skype, iChat, iMovie, or Final Cut Express.     If I eject and Un-Plug HD6 all of them work fine. The camera "live" or the camera playing back the mini DV tape video.
Wouldn't this be a problem between the connections (front & back) to the new video board? Or does anyone have an answer.   Apple seems to have said, "We can't help you".   Please someone help! thanks

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