Camera flash on e63 also wlan connectivity

Can anyone help - I just got a re-conditioned E63 and when flash is needed in dark conditions all I get is a blue image on screen! Tried night mode on/off and white balance - doesn't make any difference.
Just a general query - am totally new to Wlan connections managed to set this up with my home computer, but when tried to connect to a known wlan in Spain just would not connect even thought put in correct password - should i have altered anything else? Not techno minded so plain english replies please!
Cheers

I'm not sure what you mean by hard and soft reset. There's only one reset in Apple terminology. A reset involves pressing and holding both the home and sleep/wake buttons for 10 seconds or so until the Apple logo appears. If that doesn't solve the problem the next thing you can do is restore the OS. A restore would likely correct any software glitch that may have developed preventing the LED to illuminate. Use iTunes to restore your iOS device to factory settings - Apple Support If that fails to fix the problem the next step would be to have the hardware examined by Apple.
Just be aware if you choose the do-it-yourself route as suggested above you'll disqualify yourself from any after warranty Apple support should anything go wrong now or in the future. Similarly a third party insurance company may have you take the phone to a independent phone repair shop which would also disqualify you from any future Apple support. If you decide to take it into Apple to have it diagnosed they'll likely offer you an out of warranty exchange for a fee rather than replace parts. https://www.apple.com/support/iphone/repair/

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