Camera flash stays on and crashes the device

I have the camera flash set to automatic.  Whenever it flashes, it doesn't just flash--it stays on and crashes the entire device (except for the light).  A battery pull resets the device (including the light).  Something about the flash function is causing it because if the camera does not use the flash there is no problem.  Any recommendations?
Solved!
Go to Solution.

Hi and welcome to the forums!
Try opening the video camera and using the light. Any problems?
I would open the camera, options, change the flash to any other option then save.
Open the camera again, select the flash option desired and save. Then do a battery
pull as listed.
Let us know how it goes!
Thanks,
Bifocals
No data will be lost when doing the following: pull the battery while the device is ON.
Replace after a minute, Let the device reboot 1-3 min, see if the problem is fixed.
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Similar Messages

Maybe you are looking for