Camera has never worked on the 8300 I have had about 6 months

When i access the camera i get this message: "Could not start the camera. Close other applications and try opening the camera again." Of course, this doesn't work, nothing has gotten the camera to "open". Then, last night i was in the applications cleaning up and deleting some old games when i noticed that there is no application associated with the camera. Is it possible that I cannot open it because there is no app or possibly so software or program associated with the camera. If so, is that something that was missed during manufacture? I'd like a functional camera on the phone - can i download what i need somewhere?? Any help is welcome - thanks!!!!

Hey MBURGIO, I had this exact problem on my Storm and when I dealt with a local BlackBerry Technician regarding the issue, he mentioned that he had seen this problem before and that it was typically due to dirty contacts somewhere. Now then, I don't recommend you taking apart your phone looking for dirty contacts, but you can definitely take your phone in as this is considered a warranty issue. Even if you didn't purchase any extended warranty on your phone, your phone is covered by the manufacturer's warranty for 1 year.
As to the camera application, don't worry, if you were looking under Options > Advanced Options > Applications, there is no camera application there. However, you can click the BB Menu button here and select the Modules options. Scroll down through this list and you should see a module for the camera there.
Anyhow, do this - they may simply be able to repair the problem, or they may get you a replacement phone.
Good luck!
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Hello, gypsumspring.
Thank you for visiting Apple Support Communities.
Here are the best resources to go through when experiencing this issue.
Resolving issues
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Make sure that the outlet you're using works.
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http://support.apple.com/kb/HT1476
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Message was edited by: EZ Jim
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Camera has never worked on the 8300 I have had about 6 months

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