Camera is green

I've only had my Lumia 820 for a little over a week and it has been working fine. This morning the camera worked perfect but now when I turn on the camera it just shows a green screen and the pictures are green. The phone hasn't been dropped or even been sat down hard. I haven't changed any of the settings since I used it either. What could be wrong with it?

Hi GeorgiaPeach,
Welcome to the forum!
You can try these steps and see if it will make any difference:
Power cycle
1. Turn off the phone then remove the back cover and the battery.
2. Reinsert the battery and the back cover then turn on your phone.
Reset your camera settings
1. Go to Settings.
2. Swipe to Application settings.
3. Choose Photos+camera.
4. Select Reset camera.
If the issue still persists, you can try to perform the steps provided on this link http://support.microsoft.com/kb/2749480. If the steps on the link will not work, I suggest that you visit the nearest Nokia repair facility for it to be repaired. See this link: http://www.nokia.com/global/support/locations/ to check the repair facility near your area.

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tqtclipper wrote:
hello, my eyesight issue happens occasionally, from time to time i run multiple apps that use the isight camera...
http://support.apple.
com/kb/HT2411: Your camera can be used by only one application at a time.
(Over time, Apple has changed the built-in camera's name on newer Macs from "iSight" to "FaceTime" and then to "FaceTime HD." Regardless of the name of your Mac's built-in camera, the same info and troubleshooting applies.)
tqtclipper wrote:
... Is there a way to use activity monitor to identify and kill the process controlling the isight? ...
http://support.apple.
com/kb/PH5147: You can quit any process you can see in those listed in the window that opens when you use Activity Mornitor's
Window >
Activity Monitor
menu command.
Message was edited by: EZ Jim
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Camera is green

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