Camera not focusing

I've had my passport since Nov 2014. Camera was awesome when I first got. Beautiful clear pictures. After the last update. The focus doesn't work at all. Takes 5 minutes for it to even attempt to focus anything, and forget about any close ups. The front camera is how I take most of my pics now because it's clearer than the rear. Anybody have any ideas or offer any help??? Next step is getting it sent away for 6-8 weeks. 

    Hey there srenee377,
The Droid 2 is a great phone and it sounds like you have been having some great luck with it.  The camera on my phone is one of my favorite features, because I no longer have to carry around a digital camera. Let's get you back up and running.
Are you using a third party application or the camera app that came with the phone? Please try going into your applications and closing out the camera app.  This will refresh the application. For steps please visit http://vz.to/18X7cUO.
Keep us updated with results.
NicholasB_VZW
Follow us on Twitter @VZWSupport.

Similar Messages

  • Z10 camera not focusing,not ringing at times and randomly calling out

    I'm having issues with my camera not focusing, just started yesterday, also at times incoming calls will not ring and go directly to voice mail, and randomly calling someone with out showing it called

    1. Auto-focus is available alongside touch to focus, which is enabled by dragging the UI target to where you want to focus . Read More Here :- http://crackberry.com/feature-focus-blackberry-z10-camera
    2. Z10 has a feature that makes the Call Silent if you touch on Screen , Have you noticed that maybe you mistakenly touch the Screen .
    Regards Eree - Follow me on Twitter - Facebook - Google+
    For More visit My Blog

  • HTC One - Camera Not Focusing

    My camera is not focusing and when I push on the screen, it says "AUTO EXPOSURE/AUTO FOCUS LOCKED".  With that, the screen does not move around as you move the phone around and you can't see what your taking a picture of.  When I switch to video, it does move as you move the phone and is fine..but camera is not.  ANY IDEA WHAT IS GOING ON?

        Let's make sure we get your camera focused, lala1229! How long has this been going on? Is your software up to date? Do you have any casing or protection that may be blocking your camera? Please share details.
    AndreaS_VZW
    Follow us on Twitter @VZWSupport

  • Front and Rear-Facing Cameras not focusing...

    Hello all,
    Neither my front facing or rear-facing cameras will focus. I've tried every single hint and tip to try and get it to focus including restarting and a full restore, to no success.
    I was wondering if this is a common issue and whether or not Apple will repair it and how much it is likely to cost? I was also wondering if it's a fault with the cameras or something internal like the motherboard?
    Thanks
    Michael

    If setting up as new device does not change the situation, you'll have to get it serviced:
    How to back up your data and set up as a new device
    Apple - Support - Service Answer Center

  • Iphone 6 plus camera not focusing

    I do not use my camera a whole lot, but I started noticing two weeks ago I opened up my camera app and was wanting to take a picture of something at the store, so I could send it to a friend. I held the phone still as I was trying to take a picture. I had to literally get right up to it for the phone to focus. Before, I never had a problem like this. I could be a couple feet away and tap on the screen for it to focus. I have read other articles on what Apple says to do and I have done that. I have a Tech21 case on on my phone. There is plenty of room on the back that the case does not interfere with the camera. I took the case off just to see if there was a difference and there isn't. I have Applecare so I have scheduled a genius bar appointment later today. Just thought I could see if anyone else might have been having the same problem I am having now and might have a solution. It is rather odd that an update could affect the camera.

    So.. went to Apple and it is my camera. Getting it fixed right now.

  • IPad camera not focusing well...

    Hi,
    I have an iPad that is less than three months old. Recently I wanted to download and use a barcode reader, but have been unsucessful on every attempt. I realized that the biggest problem in reading my barcode is the focus. My friend showed me her phone while scanning a barcode and her phone auto-focused the image to make it more stable and easy to read. I held my iPad up and the stinking image is blurry upclose, and not that good far away either. My question is - why? Isn't the iPad's camera supposed good? Is mine defective?
    If this is a defect, is it under warranty?
    Any help is appreciated! Thanks!

    Did u find out what caused it? I'm getting the same problem

  • HT201401 iPhone 5 camera not focusing; selfie focus is fine

    My iphone 5 camera spontaneously stopped focusing a few days ago.  I have since updated to the latest OS, restored factory settings, cleaned lens and face with microfiber cloth, and powered down multiple times.

    I have no idea what store you are refering to but take it to an Apple store and they can check it out. It's their call to replace or repair.

  • IPhone 5 camera not focusing

    I took my phone back to Vodafone on monday and got a message today(thursday) saying it's being sent back to the manufacturer and could take another 7-10 working days. Has anyone else had this problem with the camera? I'm so not happy about this and the length of time the whole process seems to be taking.

    have the same problem. what do?

  • Ipod touch 5g front camera not focusing

    The front camera (the one you facetime on) has stopped focusing, so the picture is always a bit blurry.  It used to work ok. Can anyone help?

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          

  • Has anyone else had problems with the iPhone 4S camera not focusing properly?

    Hi, now I own a iPhone 4S, and have noticed that it takes extremely horrible pictures and video.
    The focus is only decent on the right half of the photo and is extremely blurry on the left hand side.
    Here is a picture taken off my phone http://iforce.co.nz/i/fqxa0oh3.jcz.jpg
    If you have any suggestions, please let me know.
    Many thanks, Ian.

    Same for me! my iphone 4s gets extremely hot whit IOS 7.0.2.

  • HT201270 iphone 5 camera not focusing

    Has this happened to anyone?

    First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.
    If that doesn't help make an appointment at at Apple store and have your device looked at by a technician.

  • Iphone 5 camera is not focusing

    My camera on the iphone5 is not focusing, how can I fix it?

    Hey there ftarazi90,
    It sounds like your phone camera is not focusing correctly if at all. I would try these troubleshooting steps from the article named:
    iPhone: Hardware Troubleshooting
    http://support.apple.com/kb/ts2802
    Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
    Cases can interfere with the camera and the flash. Try gently cleaning the lens with a clean dry cloth or removing the case if you see image or color-quality issues with photos.
    Try turning iPhone off and then back on.
    Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
    If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • IPhone 4S camera will not focus

    My iPhone 4S camera is not focusing, it is the camera on the back. One time I tried to take a photo of a document on paper and it just wouldn't focus on the writing, I turned my phone off and on and then it seemed to be working and focusing again. Recently today I tried doing the same thing but it wouldn't work. I tried turning it off and on but still no luck, a friend told me it was because of the 6.0.1 update that it wasn't focusing but I'm not sure. If someone can help me out that would be really appreciated, thanks

    when you are viewing the object with the camera tap on the object you see on your screen to make the camera focus on it

  • Rear camera will not focus after updating to 8.1.3.   Any adviceY  Already tried erasing and reinstalling.

    I updated to 8.1.3 and my rear camera will not focus.   I erased and reinstalled and still have the problem.  Any advice?

    Hello jonesrob,
    Thanks for using Apple Support Communities.
    From your post I see that your photos and video taken with the rear camera on your iPhone are not in focus after updating to iOS 8.1.3.  When you restored your iPhone, did you restore from a backup?  If so then I would like you to please restore to the factory settings by following the directions in the article below.
    Use iTunes to restore your iOS device to factory settings - Apple Support
    If you had already restored to the factory settings and the issue persists, then it's time to seek service for your iPhone.
    iPhone Other Repair Options - Apple Support
    Have a good one,
    Alex H.

  • LG 3G ... camera will not focus

    I recently started having a problem with my camera. All the pictures I now take are very blurry. Its like the camera will not focus. Lens is cleaned and does not have any scratches or damage. Front face camera works perfect. Anyone have any idea what could be the issue?

        Hi SMoores10- Let's get that shutter snapping again! Does the camera respond to focus when taping the screen? Are you using the default Camera application? Does the camera respond the same when taking pictures with other apps like Instagram, Snapchat or 3rd party Camera app?
    Thank you,
    YaleK_VZW
    Follow us on Twitter @VZWsupport

Maybe you are looking for