Camera not working- Macbook retina

Hello,
I just got a new Refurbished Macbook Pro i5 with Retina.
After 2 days, the camera stopped working. I brought it to the Apple store, but before I had a chance to show them the issue, the camera started working again and apparently there was no sign of the error in the log. A day after, I tried to open facetime and photo booth again and I get those error messages in the log:
Jul 17 21:27:51 FaceTime[1330]: 21:27:51.196916 com.apple.AVConference: AVConferencePreviewServer setCaptureCamera got cameraID 0
Jul 17 21:27:51 com.apple.SecurityServer[15]: Session 100043 created
Jul 17 21:27:53 Photo Booth[1335]: CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces.
If anyone can help me out it would be greatly appreciated!
Thanks!

levana91 wrote: ... if they dont see it broken can they help?...
Yes, but they may also see it broken, even it they need to keep it for a period of time for testing.
Take your MBP back to the Store with the info you posted above.  With that info, they can determine whether your new Mac needs service or replacement while it is still in warranty.
Errors (and proper functions) that occur "randomly" are indications of intermittent faults that Apple Service Technicians can find and correct more efficiently than anyone else on earth.
Message was edited by: EZ Jim
Mac OSX 10.8.4

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