Camera not working, pictures gone

My daughter gave me her itouch 5, her camera wasn't saving the pics she was taking to her itouch (and she has 12gb or so still available). Then, the camera stopped working all together, will not take pictures, no buttons work at all. Now, all the pictures are gone, just a white screen. I can see most of them in the cloud with my itouch 4, but think some are missing.
On another note, not sure if it has anything to do with this, just got an iphone 5c about the same time she had issues. I can't see all the pictures that are supposed to be shared, and also having issues with the phone not receiving texts, but that's another matter.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

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Hi Hellside,
Welcome to Apple Support Communities.
It sounds like there is an issue with the camera on your iPad. The article linked below has a lot of great troubleshooting suggestions for a similar issue on an iPhone but the suggestions should resolve the issue with your iPad too.
iPhone: Hardware troubleshooting
Camera isn't functioning or has undesired image quality
If the screen shows a closed lens or black image, force quit the Camera app.
If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tappingSettings > General > Restrictions.
Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
Cases can interfere with the camera and the flash. Try gently cleaning the lens with a clean dry cloth or removing the case if you see image or color-quality issues with photos.
Try turning iPhone off and then back on.
Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
Try to remain steady while focusing:
Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center.
Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation.
Video: Adjust focus before you begin recording. You can also tap to readjust focus while recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll.
Note: Video-recording features are not available on original iPhone or iPhone 3G.
If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
Issue not resolved
My issue is still not resolved. What do I do next?
Contact Apple Support.
I hope this helps.
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Macbook pro camera not working -- very bad support

I have a macbook pro bought around October 2010. It has 3 years international warranty.
Few months back when I wanted to use skype, I figured out that the camera is not working. Took it to Apple care centre in Bangalore.
They found the camara to be defective. From their notes
" Reset SMC and PRAM. No go. Tried with known good OS. No go. Found camera not detected in system profiler. Checked with known good display. Camera working. Denied coverage as dent on the display clamshell"
Chatted with the relationship officer Joana,
1. I fail to understand that replacing the camera requires relplacing the whole display
2. Small scrach (can send the picture to you) on the outer cover of teh display is not the root cause of the camera not working
3. Display is working perfectly fine. Only camera not working
The relationship officers are such dumb and techically challenged people, that they fail to understand the real issue and instead just try to console you.
If camera is not working due to a defect, it needs to be replaced in warranty, if Apple's design dictates camera replacemnt to the whole display replacement, so be it.
Due to my feedback, some of my colleges (10+ guys) took Macbook pro. Extreamely dis-satisfied with the support cell and their techical abilities. Did not expect this from Apple. Will not take any Apple product and will not recommend anyone. Thinkpad rocks!!

read this: http://support.apple.com/kb/ht2090

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Hey MarwahJ,
Thanks for the question and detailed information, the screen shot helped me understand your issue. The following resource should help you troubleshoot the image quality issues you are experiencing with your back camera:
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Moderator's note: The subject was edited. A new thread was created.

Hi, sanaayesha. Welcome to Microsoft Mobile Community. We'd love to know more about your concern. When you say camera isn't working, does it mean it's inaccessible, not taking sharp images, etc.? Does this happen to both main and secondary camera? Are you getting this issue regardless of the lens you're using? You can try checking the workarounds given on this link to further isolate the issue: My camera is not working correctly. The content of this link is applicable regardless of your location. Hope to hear from you the soonest.

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This Is Not A Driver Issue This is Application Issue Or Windows 8.1 Issue
I Check 3 Different Camera but Any camera Not Working
I Check 3 Different Pc..
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This Is Majjor Issue Of Microsoft Windows8.1
If I Download Other Store App Like Cammix The Software Give Me Hint..
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i have done reinstallation of os maverics
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Use the final "Troubleshooting" suggestion:
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Hashim Jamal wrote:... i took my laptop to a apple authorised service department...
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Message was edited by: EZ Jim
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null

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Camera not working, pictures gone

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