Camera on blackberry curve 9320 not working

Hi. I am in real need of help now. This problem started 1-2 months back, but I only noticed it about 1 month back. The camera on my blackberry curve 9320 isn’t working. At first, when I opened the camera, it said that I needed to close other applications to use the camera, and I did do it, but the camera still didn’t work. Now, when I open the camera through the icon or the convenience button on the right of the device, this screen comes up. It doesn’t let me take pictures for anything, but does let me open the options. It does the same for the video camera. Please can someone help me. I need to sell this phone to get a Blackberry Z10 but I cant sell it with a camera that doesn’t work. Please, anyone reply with a solution ASAP. Thank. />
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The simplest way is to, on a PC (you cannot do this on MAC):
1) Make sure you have a current and complete backup of your BB...you can find complete instructions via the link in my auto-sig below.
2) Uninstall, from your PC, any BB OS packages
3) Make sure you have the BB Desktop Software already installed
http://us.blackberry.com/software/desktop.html
4) Download and install, to your PC, the BB OS package you desire:
http://us.blackberry.com/support/downloads/download_sites.jsp
It is sorted first by carrier -- so if all you want are the OS levels your carrier supports, your search will be quick. However, some carriers are much slower than others to release updates. To truly seek out the most up-to-date OS package for your BB, you must dig through and find all carriers that support your specific model BB, and then compare the OS levels that they support.
5) Delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
6a) For changing your installed BB OS level (upgrade or downgrade), you can launch the Desktop Software and connect your BB...the software should offer you the OS package you installed to your PC.
6b) Or, for reloading your currently installed BB OS level as well as for changing it, bypass the Desktop Software and use LOADER.EXE directly, by proceeding to step 2 in this process:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC.
If, during the processes of 6a or 6b, your BB presents a "507" error, simply unplug the USB cord from the BB and re-insert it...don't do anything else...this should allow the install to continue.
You may also want to investigate the use of BBSAK (bbsak.org) to perform the wipe it is capable of.
You may also want to try the "Bare Bones OS Reload Procedure" to attempt to narrow down the precise causal item:
Load your OS "bare bones"...if anything is optional, do not install it.
If the behavior presents immediately, then try a different OS with step 1
If the behavior does not immediately present, then run for as long as it takes for you to be sure that the behavior will not present.
Add one thing -- no matter how tempting, just one.
If the behavior does not present immediately, then again run for long enough to be sure it will not have the same problem
Repeat steps 4 and 5 until all things are loaded or the behavior presents
When the behavior presents, you know the culprit...the last thing you loaded.
If the behavior does not re-present, then you know that either step 1 or 2 cured it.
If the behavior presents no matter what, then you likely have a hardware level issue for which no amount of OS or software can cure.
You may also need the use of these tricks:
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
KB27956 How to recover a BlackBerry smartphone from any state
http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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BlackBerry Curve 9320 not able to access BlackBerry App World

Hi All,
I am new to Using BlackBerry.I have got a BlackBery Curve 9320 also as it requires 3G Net Connection for accessing internet i have put Vodafone's 3G internet pack as my network provider is Vodafone.But still i am not able to access my BlackBerry App World and many other stuff.But when i connect to my friend's mobile internet with Wifi i am able to access BlackBerry App word.Also when i try to access BlackBerry App it says " we cannot connect you to Blackberry App World.Please ensure that your devide is connected to the wireless network and try again"
Please Help and Guide...
Have a Rocking Day ahead!
Thanks and Regards,
Sushma Ramakrishnan Iyer (PS No. 298028),
SalesForce.Com Team,
HiCE Business Unit,
Old Building - Block 1,
Plot No.EL - 200 | TTC Electronic Zone,Shil - Mahape Road,
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Mobile : +91 96 6515 6328 | Work : +91 22 6795 4111
E-mail id : [email protected]

Hello Sushu
Welcome to BlackBerry Support Forums
If you want to access most BlackBerry Application over your Mobile Network then a normal 3G data plan will not allow us, for that you have to activate BIS / BlackBerry Data Plan from our Carrier . However currently many application may work over a WiFi network .
So if you want to use those applications over your Carrier Network then call Vodafone and activate BIS on your account.
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Blackberry Curve 8520 not working correctly

My Blackberry Curve 8520 is not working correctly. It has worked on and off for about 2 days now.
The first thing to stop was the media files - at first it said the SD card was inserted, but couldn't find any files. I've tried repairing the card. Then it is said there was no card inserted. Have taken out and re-entered the card, and formatted it. It now says there is no card inserted again.
Also, Whatsapp and BBM are not working. I can open them, and can type a message, and press send, but no message actually sends.
Plus the screen keeps freezing, will only work again through a battery pull.
I've had the phone for about 3 months.
Please help!

Hello Sarahhelen,
I would suggest backing up and doing a clean reload of the BlackBerry® device software as shown here: http://btsc.webapps.blackberry.com/btsc/KB11320. Please test before restoring any data to the device.
If this resolves the issue do a selective restore of essential data (Address Book, Calendar, Task, Memos, BBM contacts etc.)
How to use BlackBerry® Desktop Software to restore data to a BlackBerry® smartphone from a backup file
http://btsc.webapps.blackberry.com/btsc/KB10339.
If the issue still persists after the reload, further investigation might be required. To help further diagnose the cause, contact your wireless service provider or BlackBerry® Technical Support Services for further review and support.
Thank you.
-HB
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Blackberry curve 8520 not working

my blackberry curve 8520 will not send or receive sms and calls. is there any way i can reformat the phone so i can start from scratch again. i have tried everything else including asking my provider forn help but nothing helps
Carol
Solved!
Go to Solution.

Did you change anything or do anything on that date?
My guess is there's little you'll be able to do on your end but it can't hurt to make a full backup using Desktop Software and then do the wipe and see what happens. Do you have another device you can put your sim card in and see if text messages show up?
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
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BBM on blackberry curve 9300 not working PLEASE HELP!

Hello people, ok so here is my problem!
When I click on invite contact and i scan the barcode and it is pending it never recieves to the other person and when they do it to me, it never gets to me! Do i need to update it for £5????? Please help! Thanks

Hello Darcey11,
Do you have a proper active data plan with your carrier? It is required in order for BBM to function correctly. Check out why contacts request remain in Pending state in BlackBerry Messenger http://bbry.lv/dz6zah
Thank you.
-DrP
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Blackberry curve 852- not working at all! help

Hi I have joined this on behalf of my son, his phone has totally frozen, wont do anything, including charging
we have tried resetting it etc but still nothing happens, he took it to a shop yesterday and apparently because he has downloaded a theme (which he says is the blackberry worls app) it has made the phone corrupt and this cant be fixed??
surely this isnt right? any help would be appreciated x

Hello xsarax,
Perform a hard reset by removing the battery from the BlackBerry smartphone and reinserting it.
If the issue persists, perform a reload or upgrade the BlackBerry Device Software. For more information on this procedure see the following article:
http://www.blackberry.com/btsc/KB03901
If this fails to resolve the issue you may want to contact your point of sale for options.
-FB
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Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!

Blackberry Curve 9320 keypad and trackpad not working

So I have a Blackberry Curve 9320 and I accidently dropped it down the toilet. Both the water damage stickers (on my battery and on the actual phone underneath the battery) are red. So I put my phone in a bowl of rice in my airing cupboard for around a day and a half to dry it out (I also tried drying it a little with my hair dryer). Anyway, I charged it overnight and when I took the battery out then put it back in, it started up and the screen was working! Of course I was really exited, thinking it would work, only to realise the trackpad and and all keys/buttons are unresponsive. Is there anything I could try to get them to work again? Or if I took it to a phone shop would they be able to do anything? :/

HorizonWireless is no longer in business as a cellular repair facility.
You might contact any local Vodafone dealer first for repair options.
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New Blackberry Curve 9320, can't activate radio data

Hi all,
I have just got a Blackberry Curve 9320 and was trying to set up my business email but couldn't and found the problem is I can't seem to activate the radio data.
I have tried a 'battery pull' and various other fixes used but nothing has worked.
Does anyone have any ideas as to why it will not activate?
Carl

Hello cfenton ,
Welcome to the Community,
First make sure that you have BIS , then please look at this article of KB how to associate a email address with
Blackberry Internet Service account. How to associate a email address with a blackberry service account
I hope it will help.
Good Luck
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Blackberry curve 9320

I put a message on earlier which seems to have disappeared completely. I was asking my my phone when I tried to send a testd will not move down from the number line to the message line and seems to be jammed completely. Will yoiu please advise. Thank you

Hello,
Here is your other thread:
http://supportforums.blackberry.com/t5/BlackBerry-Curve/Blackberry-curve-9320/m-p/2046673#nobanner
Please work there rather than create a duplicate.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

My Blackberry Curve 9320 freezes to often :L

I recently got a Blackberry Curve 9320 which I was told was the latest model and would have the least problems. However I have been witnessing many problems with the device. It repeatably freezes when on apps like pictures when im scrolling through the images. It will freeze half way between two images and then close and will not let me back on the app until I restart it by taking the battery out. Also sometimes when I edit the volume the symbol will stay frozen on my screen until I restart it. I do not understand why it is doing this and it is annoying having to keep restarting it. Can anyone let me know why it might be doing this or anything I can do to solve it? I am trying to avoid taking it back but would appreciate advice on this. Thankyou.

Charley16 wrote:
I have 7.7MB isnt that quite a lot? What would that have to do with my freezing?
Hello Charley
No it is not ! Your device is suffering from a very low memory , you should have atleat 70 to 80 MB of free space which may allow your device to run smoothly .
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Poussiere sous l'ecran de mon backberry curve 9320 / dust under the screen of my Blackberry curve 9320

bonjour,
J'ai acheté il y a 3 semaines un BLackberry curve 9320 mais il y a de la pousierre qui s'est incrustée sous l'ecran, il y en a de plus en plu et cela me gene. Mon telephone n'est pas tombé et je trouve ca anormal que de la pousiere se soit mise en desous de l'ecran sans que le telephne n'ai subit de choc.
Je cherche une solution de reparation.
Merci de votre aide
Cordialement
Chloé Halot
hello,
I bought 3 weeks ago a BlackBerry Curve 9320 but there is dust that has gottenunder in the screen, there is more and more with time and it bothers me. My phone did not fall and I find thatit is abnormal that dust gets under the screen if the telephne have not suffered from shock.
I am looking for a repair solution.
Thank you for your help
cordially
Chloé Halot

Même problème sous l'écran de mon 9320 (coté gauche, prise USB). C'est très énervant surtout qu'il n'y a pas eu de choc et qu'il y a de plus en plus de poussière qui s'accumule. Y a-t-il une solution que l'on peut faire sois même, ou peut-on faire jouer la garantie constructeur ?
Merci de votre réponse
Same problem on my 9320 Blackberry Device (left side, USB plug). It's very annoying, moreover there were no bump that could cause the problem, and there are more and more dust under the screen. Is there anything I can do ? Or can I send it to repairment ?
Thank you for answering

How to stop your blackberry curve 9320 from rebooting on its own

Take a piece of paper and place it on top of the battery(not where its written blackberry) force it to stay still, that will keep it from switching off. Try it n see if it would help you because my phone has not even switched off once on its own since I did that, it might help u 2.

nyathi wrote:
Take a piece of paper and place it on top of the battery(not where its written blackberry) force it to stay still, that will keep it from switching off. Try it n see if it would help you because my phone has not even switched off once on its own since I did that, it might help u 2.
Hi! Thank you for your input. I personally recommend this method as well in certain occasions, but we need to remember that not all issues regarding BlackBerry Curve devices not powering up (specifically 9320's) is an issue can be rectified by this method. It can be an issue with monitor, a software, battery, faulty hardware etc., that's why we need to probe and not assume that placing a piece of paper is the snake oil for 9320 issues. Although it may help sometimes, let's not assure users that this is the solution to their problem.
I saw you across the forum posting the same message.
here http://supportforums.blackberry.com/t5/notifications/notifymoderatorpage/message-uid/3030658
and here:http://supportforums.blackberry.com/t5/notifications/notifymoderatorpage/message-uid/3030654
Again, thank your for your input. We appreciae your contributions! Cheers!
Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.

Why will the front camera on my iphone 4 not work? On both the camera and snapchat.

Why will the front camera on my iphone 4 not work? On both my camera and snapchat

Hi there bananas321,
You may want to try force closing all open apps and resetting the device as an initial troubleshooting step. Take a look at the articles below for more information.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
-Griff W.

Hi i have a ipod touch 4 generation 64gb and my camera is blocked and dose not work i cant update the ipod either

hi i have a ipod touch 4 generation 64gb and my camera is blocked and dose not work i cant update the ipod either

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

HT201317 how do I save my photo stream photos to my camera roll? It's not working.

how do I save my photo stream photos to my camera roll? It's not working.

Photo stream photos are not included in your backup, only camera roll photos are. Photo stream photos can only be accessed from an iOS device or computer that is signed into your iCloud account and has photo stream enabled. However, they only remain in iCloud for 30 days; if the photos are older than that they are no longer available to download.
If the photos were in the camera roll on your 3GS when you last backed it up, restoring the backup to another iPHone should recover them. If this is an iCloud backup, you'll need to do this before the backup is 180 days old or Apple will delete it.
If you need to restore the iCloud backup to your 4s, back up your 4s to your computer using iTunes, then restore the iCloud backup of your old phone to it, import the recovered photos to your computer (as explained here: http://support.apple.com/kb/HT4083), then restore your phone to the iTunes backup your made earler to recover your data.

Camera on blackberry curve 9320 not working

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