Camera RAW 8.7.1 installed and PS says it can not hanle the format, but my camera is Canon EOC 60D, on the list. How can i fix this?
Have installed Camera RAW 8.7.1 and PS says it can not hanle the format, but my camera is Canon EOC 60D, on the list. How can i fix this?
If you use menu File>Open As and in the open dialog use the type pulldown select camera raw then select a jpeg image when ACR opens do you see 8.7.1 in ACR window frame ?
The Canon support ACR EOS not EOC right. What version of Photoshop are you using only CS6, CC and CC2014 can use ACR 8.7.1.
EOS 60D
CR2
6.2
3.2
EOS 60Da
CR2
7.1
4.1
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I tried the cloud muse app and now when I try to install any add on or template they install to the cloud instead of my regular lightroom 5.6 desktop app. How do I fix this?
Please try to perform the steps mentioned on below links
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We have our family sharing one itunes account. we have 3 iphones, 2 macbook airs, 2 ipads and 1 mac. I am not sure how we even got started on the icloud but somehow we did and everything is a mess. The ipads are showing the text messages, the contacts are all combined, the apps that my duaghter downloads are appearing on all devices. how do we fix this so contacts are not shared, messages are not shared and apps are not automatically synced to all devises?
You have two different issues going on. You are getting each other's messages because you are sharing the Same Apple ID for iMessage. This can be corrected by going to Settings>Messages>Send & Receive on add the devices and doing one of the following:
Either uncheck the email address shown under "You can be reached by iMessage at" on all of your devices; or
If you want to continue to receive iMessages at this email address on one of your devices, on all of the other ones tap the Apple ID at the top, sign out, then sign back in using a different Apple ID (so all devices will be using a different Apple ID for iMessage). Note: you can continue to share an Apple ID for purchasing from the iTunes and App stores. It does not need to be the same as the ID you are using for iMessage, FaceTime and other services.
The second issue is that you are sharing the same iCloud account on your devices. When you do this any data you sync with the shared iCloud account such as contacts is merged and will appear on all devices connected to the account. To fix this you both need to have separate iCloud accounts (you can continue to share the same Apple ID for purchasing from the iTunes and app stores).
First decide which device(s) will be keeping the current iCloud account. On the one(s) that will be changing accounts, if you have any photos in photo stream that in your camera roll or backed up somewhere else that you want to keep on the device(s), save these to the camera roll by opening the photo stream album in the thumbnail view, tapping Edit, then tap all the photos you want to save, tap Share and tap Save to Camera Roll.
Once this is done, go to Settings>iCloud, scroll to the bottom and tap Delete Account. (This will only delete the account from this device, not from iCloud. The device(s) that will be keeping the account will not be effected by this.) When prompted about what to do with the iCloud data, be sure to select Keep On [iDevice]. Next, set up a new iCloud account using a separate Apple ID (if you don't have one, tap Get a Free Apple ID at the bottom). Then turn iCloud data syncing for contacts, etc. back to On, and when prompted about merging with iCloud, choose Merge. This will upload the data to the new account. Repeat this process for all the devices that you need to migrate to new accounts.
When finished, to un-merge the data in your accounts you will have to go to icloud.com on your computer and sign into each iCloud account separately and manually delete the data you don't want (such as deleting the other person's contacts from your account, and vice versa). -
My computer is saying it can't find the file 'iTunes64.msi' when I try to update or redownload iTunes how do I fix this? I've tried just about everything I can think of. I am using a dell laptop running windows 7 and have tried changing the file location to run the update in all of my iTunes files as well as when I've tried reinstalling it.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
im locked out of my ipod, and the screen isnt responding when i go to swipe to unlock it or when i swipe to turn it off. All of my notifications are there but i cant reply to any of them. My screen is completly unresponsive. But, in the top left hand corner, there is an outline of a box. how do i fix this?
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. -
I have a McBook Pro bought in 2011. Running current iOS. All software is up to date. Starting a few days ago I started having issues with MacKeeper opening a site when I'm on the internet trying to get me to buy it to clean my Mac. I know better but it locks up Safari. Also, I am getting all kinds of pop ups. I have logged off, shut down and it still keeps happening. It is slowing down my computer and I keep getting the swirling color wheel of death. How do I fix this?
There is no need to download anything to solve this problem.
You may have installed one of the common types of ad-injection malware. Follow the instructions on this Apple Support page to remove it. It's been reported that some variants of the "VSearch" malware block access to the page. If that happens, start in safe mode by holding down the shift key at the startup chime, then try again.
Back up all data before making any changes.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, ask for further instructions.
Make sure you don't repeat the mistake that led you to install the malware. It may have come from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
Malware is also found on websites that traffic in pirated content such as video. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates
if it's not already checked. -
I updated the software for my iPhone 4 from 6.0 to 7.1.2 and now pictures (contact picture/picture ID's) no longer appear (take up the entire screen) when receiving or making phone calls. They only show in a small circle which is not convenient at all. How do I fix this, please?
You are welcome. I have seen numerous posts on this subject, so I suspect you are correct. It doesn't seem like a welcome change. You can send feedback to Apple at http://www.apple.com/feedback/iphone.html
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How do i fix this problem?
Try a Reset...
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
Basic troubleshooting
From Here
http://www.apple.com/support/ipad/basics/ -
Pages version 5.0 installed, but when I launch it's 4.0.5. How do I fix this?
I installed OS X version 10.9 successfully on my 2009 iMac. After installation, the latest versions of Keynote, Numbers, and Pages downloaded as an update.
When I launch Pages, it is still the 4.0.5 version. Both Keynote and Numbers are the new version when launched.
I'm not sure where to go from here. When I go to the Pages app in the app store, it says it's installed. It also says it's installed on the "Updates Installed in the Last 30 Days" screen.
My iPad has Pages 5.0, so I would like to make sure they both run the same version of the software.
Thank you in advance for your help.Have you checked your Applications folder for the stand alone Pages 5? It is not installed within the iWorks 09 folder as those apps are still in place. You can choose to use either the old or new version. If necessary, try to control click on a Pages document and then choose Get Info. When open, scroll down and choose with Pages version you want it opened with - as you can see, the new version is the default, but the old version is available (4.3).
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Please can somebody help me.
My iPod keeps saying I need to connect to iTunes and restore.
I have done that, but then it says it has been restored and then reverts back again to same message.
Any help greatly appreciated.Unfortunately, it is possible that the iPod's hard drive has become faulty. No matter how many time you Restore it, iTunes sees something wrong with the iPod's storage the next time, and asks you to Restore it again.
There is one more thing I can think of, that you can try.
Put the iPod into Disk Mode again. With iTunes NOT running, reformat the iPod's disk like it was an external drive, using the Windows command. Make sure you are selecting the iPod's disk for formatting. Select the format type of "FAT." If there is an option for a "quick" format, do not use it; do a "full" format. If there is a physical problem on the hard drive, this formatting attempt may fail. If it succeeds, run iTunes and do another Restore. (Even if it does not prompt you this time, you need to do a Restore so that iTunes can re-install the iPod's onboard software.) -
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The fafsa.gov site does not currently support Firefox newer than version 3.6.x. That is their choice.
You can install Firefox Portable version to use only on that site and use your installed Firefox 5 for everything else. Firefox Portable installs in a separate folder on your hard drive so that it does not interfere with your Firefox 5.0.1 settings or personal information (bookmarks, passwords, etc.). You can also install Firefox Portable on a USB/thumb/pin drive.
*Firefox Portable general information: http://portableapps.com/apps/internet/firefox_portable
*Firefox Portable 3.6.19 download links: http://portableapps.com/apps/internet/firefox_portable/localization#legacy36
*Firefox Portable user forum: http://portableapps.com/forums/support/firefox_portable
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You need to update some plug-ins:
*Plug-in check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox] -
The newest version of garageband can't be downloaded on my computer because my operating system isn't new enough, but I can't find a link to download a newer version of garageband than the one I currently have (garageband '09 version 5.1).
What is the GarageBand version that your friend is using?
If it is GarageBand '11, version 6.0.5, you can buy GarageBand '11 as a boxed retail version with the iLIfe '11 bundle, e.g. from Amazon.
Then you can upgrade GarageBand '11 to 6.0.5, using this upgrader from the Support page:
GarageBand 6.0.5
GarageBand 6.0.5 will work well with your system. But if your friend is using the newest GarageBand 10, this will not help. Then ask your friend to send you audio files for each track, so you can recreate the project from the audio. Or your friend could also use GarageBand '11 for the projects you want to share, that will run well in all newer MacOS X versions, even with GarageBand 10.0 installed on the same system.
-- Leonie -
I am wanting to use my iTunes gift card but it says that I have to verify my account. I thought I had already done this. It says I have to answer two security questions but I can't remember the answers to the questions. When I go to change the answers to something I will remember It keeps sending the email to an old email account. How do I change this. It is very annoying
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(96909) -
I somehow seem to have changed the Apple id password on my iPad and don't know what it is. When I try to reset it, I'm given the option of having Apple get in touch with me by email. I click on this choice and Apple says the email has been sent - but I never receive it, even though the address is valid. The other option is to answer two questions preceded by entering my birthdate. I know the answers to the questions, but must have entered my birthdate incorrectly when I set up the account. To make a long story short, I can't sign in to iCloud on the iPad and can't figure a way out of this dilemma.
Your password was sent to your emergency email address. Perhaps you have an email you never use? I use the free email from my cable TV account as my emergency email.
Your Apple account and cloud account are separate. You could even have completely different user and password. Most of us use the same user ID and password, but they are not the same thing, don't mix them up.
If you can't retrieve emergency email, you will have to call apple support.
http://support.apple.com/kb/HE57 -
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What id shows at the bottom of the Featured tab in the App Store app on your phone ? If it's not your id then tap on it and log out of it and you can then log in with your id.
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