Camera raw import

I am trying to import a picture in elements 12 using camera raw and get error " could not complete your request because of a program error" , any ideas about what is wrong?

99jon wrote:
... Also you can’t open in Camera Raw directly from the Organizer.
Yes,
That is still my number one complaint about the Organizer. And a good reason to jump to Lightroom.
My workaround is to open the jpeg from the Organizer, then use a script from the Elements+ add-on : 'Open in ACR'. http://elementsplus.net/v6/en/edit-in-acr.htm
(Very powerful, but for unknown reasons, the editor randomly crashes....

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    ekombokom wrote:
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