Camera Raw not working/recognising CR2 files - CS5, Mac

I cannot get Camera Raw to work. It worked before but took some fiddling around to get it to work. I am using CS5 on a Mac. My camera is supported by the version of Camera Raw I have and it is the latest update for CS5. Help please.

Hi there
Thank you for your questions.
I am using Mavericks.
Camera is a Canon 6D.
Camera Raw is 6.7.1.340. According to Adobe my camera should be recognised by this.
This is the message I get when I try to open a CR2 file.
Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw. Please visit the Camera Raw help documentation for additional information.
Yes, all Readable Documents is selected in the first drop-down menu. Bottom drop-down menu is Camera Raw.
In Bridge the CR2 files appear as white rectangles instead of images.
I realise that I can convert my CR2 files to DNG but from what I have read on Adobe information I understand that this is not a requirment as Camera Raw should work without having to convert every image to DNG first - or am I completely misunderstanding this?

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I have run an update and everything is up to date now, i've purged the cache and it's still not working, no preview on bridge or anything.
I have also tried going through the Camera raw updates on the Adobe website. I have tried deleting the plug in and redownloading it altogether too, no help.
Furthermore, when i try to open a .CR2 file through bridge into photoshop i get a message window:
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Hi Benjamin,
Yes I have tried that, my OS doesnt run it. I'm on:
Chris

Canon 6D, Bridge CS5, Camera raw 6.7.1 -- cr2 files not shown

I use Bridge CS5 with camera raw 6.7.1 in combibnation with a canon 6D and a canon 5D Mark2. The raw files from the 5D are shown in bridge, the raw files from the 6D are not. There is just an icon. The camera raw add-on is the latest usable update for Windows, the canon 6d is listed as compatible. Has anyone an idea what to do?

Frau S aus B wrote:
I use Bridge CS5 with camera raw 6.7.1 in combibnation with a canon 6D and a canon 5D Mark2. The raw files from the 5D are shown in bridge, the raw files from the 6D are not. There is just an icon. The camera raw add-on is the latest usable update for Windows, the canon 6d is listed as compatible. Has anyone an idea what to do?
The Canon 6D id NOT supported by ACR 6.7.1. It was supported for the very first time in ACR 7.3 whch requires CS6 to run.
Therefore you will never be able to open raw CR2 files from the 6D directly in CS5.
If you do not plan on upgrading, you can download the free, stand-alone Adobe DNG Converter 8.3 (always use the latest version, it's not tied to your version of Photoshop at all), install it like any other application and then run it on each batch of CR2 files to convert them to raw DNG files that you can then open in your version of Photoshop and ACR.

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I am currently using CS5, and when I purchased it, I was under the assumption that it uses the new Camera Raw 6 Plug-In. Does it come with this Plug-In built in? Or do I need to download it? I cannot find a download page for it (unless it's not released yet) and Adobe's wording makes me assume it comes built in: "This powerful plug-in has been frequently updated to support more cameras and include more features and is available as part of Adobe Photoshop CS5".
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I use Mac OS 10.5.8 and I use a Canon EOS 5D. I also work off of a Lacie external hard drive if that makes a difference (which it shouldn't).

Adobe Camera RAW (ACR) 6.0 comes with Photoshop CS5, and gets installed with Photoshop CS5.
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Camera Raw shrinks my 23MB cr2 file to a 7MB jpg...

I am trying a demo version of Photoshop CS5 and I like it so far. I am mainly using Bridge to edit my .cr2 photos and convert them to .jpg files. I am noticing that my .cr2 files start out around 23mb (I have a Canon 7D) and after tweaking color, sharpness, etc - not cropping - the files saves as a 6-8mb .jpg file. When I Save Image, I have Quality cranked up to Maximum (10). Am I missing something? Does this program really compress my file 60%? Any advice on how to save a larger jpg would be appreciated...

Why TIFF and not .PSD, Jeff?
If you want to save a compressed edited file as a future master from which to derive other work, consider saving as a Photoshop native format .PSD file at 16 bits/channel color depth. The .PSD format has lossless compression, and certainly a lot of apps know how to open .PSD files.
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ACR is Adobe Camera Raw. To open RAW from T3i you'll need ACR 6.4. But unfortunately you cannot install ACR 6.4 for Photoshop CS4. ACR versions of 6.x is CS5 and above only.
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Shane,
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http://www.adobe.com/products/photoshop/cameraraw.html
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http://labs.adobe.com/wiki/index.php?title=Camera_Raw_4.6
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I currently use Photoshop CS2 and the Camera Raw plug in has never worked. I have the most up to date version of camera raw available for CS2, which is 3.7. With the plug-in installed I get the "Could not complete your request because it is not the right kind of document" error message. The plug-in is definatly installed because it is showing up in the list of plug-ins installed. I use a Nikon D60 and I don't have the Nikon plug-in installed. So any suggestions? It's really starting to annoy me but theres no way I can afford to replace my photoshop so if anyone knows how to fix it that would be great. Thanks
S

Capisen38 wrote:
… What benefit would I get from converting to DNG?…
The ability to open the raw DNG file in your ancient version of Camera Raw.

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You now slide it up to open the camera instead of tapping.

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Camera Raw not working/recognising CR2 files - CS5, Mac

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