Camera Raw Will Not Open .CR2 Photo Files
I use Photoshop 7.0 with a Windows Vista operating system. Camera Raw in Elements will not recognize the Canon .CR2 Raw photo files that I download from my Canon 50D using a card reader. I even downloaded the new Camera Raw 5.1 from Adobe with the same results. Any ideas?
Indeed, I stand corrected:
Windows:
Photoshop Elements 6.0 and 7.0: Camera Raw 5.x
Photoshop Elements 5.0: Camera Raw 4.6
Photoshop Elements 4.0: Camera Raw 3.7
Photoshop Elements 3.0: Camera Raw 3.6
Macintosh:
Photoshop Elements 6.0: Camera Raw 5.x
Photoshop Elements 4.0.1: Camera Raw 4.6
Photoshop Elements 3.0: Camera Raw 3.6
(The following page can be confusing, with versions of ACR intermingling with versions of PSE, and different versions than the headings being listed.)
http://www.adobe.com/support/downloads/product.jsp?product=40&platform=Windows
Similar Messages
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I have photoshop cs5 and after purchasing a nikon d7100, photoshop will not open any of the nef files like it did with my nikon d90, I contacted support and they assured me after update that issue would be resolved...still not resolved, any suggestions?
Good day!
Please check this list to see which version of ACR supports the camera:
Camera Raw plug-in | Supported cameras
Then please check your version (Photoshop > About Plug-In > Camera Raw).
As you should see your version is not up to the task.
You can either buy a license for a more current version of Photoshop (CS6 is still available) or switch to the … Cloud License model or use the free DNG Converter.
Regards,
Pfaffenbichler -
I re-downloaded my Photoshop recently and Adobe Bridge no longer displays my Nikon NEF files and Camera Raw will not open them. I get a message saying that Camera Raw does not support my camera type but it always has in the past. The bridge no longer shows the picture view of my NEF files. These are Nikon NEF files from the Nikon 5100 DSLR camera. How do I fix this?
I re-downloaded my Photoshop recently and Adobe Bridge no longer displays my Nikon NEF files and Camera Raw will not open them. I get a message saying that Camera Raw does not support my camera type but it always has in the past.
When you re-installed Photoshop, you also re-installed the version of Camera Raw which shipped with Photoshop - in other words you reverted to an older version of Camera Raw which does not support the D5100.
Camera Raw plug-in | Supported cameras
The D5100 was first supported in Camera Raw version 6.4.
In Photoshop, click Help > Updates to update Camera Raw. -
Nikon camera RAW will not open in PS CS3 on Win 8
I have photoshop CS3 extended ver 10 and Elements 6. I installed both on a new PC with windows 8. PS will not open my RAW files taken with my Nikon D40X although Elements will. PS opens tiff and jpeg. I went to Adobe updates and tried to install ACR 4.6 (Camera raw 8bi.) The Error message for bothe the opening RAW files and installing the update is, "Could not complete your request because it is not the right type of document." I uninstalled PS and Elements and reinstalled just PS. Same problems. I transfer the RAW files from my camera to computer by copying them through a card reader.
Thanks for any help.PS and PSE each have a different place to put the .8bi file, so manually do the updated according to the instructions for each product on this page:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4040
Re-installing PS or PSE will revert the ACR plug-in for that software back to the oldest version that originally came with that version of software so you’ll need to update using the contents of the ZIP file, again.
You can do a Help / About Plug-in… / Camera Raw… in PSE and PS to see what version you have installed in each. Plug-ins are scanned at startup, so you’ll want to restart each product after doing the manual install. -
Camera Raw will not open my Canon 7D MarkII raw files
Hello! I recently got a Canon 7D Mark II for Christmas and took my first photo today. When I try to open my RAW file in photoshop it says it cannot open that file type, check to make sure your updates are current. I did this and it says they are for both Bridge and Photoshop. I checked to make sure my camera is on the list for compatibility and it is. Do not know what else to do. I have a PC and Adobe Photoshop CS6. Any help would be greatly appreciated! Thanks!
You need ACR 8.7.1 to support your 7D Mark II. Here is the link: https://helpx.adobe.com/x-productkb/multi/camera-raw-plug-in-installer.html
Benjamin -
Camera Raw - will not open raw files from a supported camera
does anyone know a solution for camera raw to recognize my raw files, I just upgraded to cs6 and it is a supported camera. I've updated and it still won't work any solutions?
I should have asked which OS version do you have on the Mac? The current ACR plug-in requires 10.7 or newer and if you’re still on 10.6.x then the updater might not do anything because your OS is too old.
The first thing to try is Help / Updates and see if there is a newer version.
If that doesn’t work, then you can manually install ACR 8.3, the last version compatible with OS X 10.6.x, from here:
https://helpx.adobe.com/x-productkb/multi/camera-raw-84-support-policy.html
And if your OS is new enough, then you can install whatever the latest version (currently ACR 8.7.1) from here:
https://helpx.adobe.com/x-productkb/multi/camera-raw-plug-in-installer.html -
Camera raw does not open CR2 file
When I try to open a cr2 file from bridge or explorer, where there is usually the image I get a blue surface. I can open this file directly in PS but not in Caera Raw. I work with CC and everything is updated. A few days ago I installed Lightroom CC and since then this problem occured.
I have the same problem. But only when I start PS outside of company, where I work. When I open RAW file, connected to company network, everything works.
My application tab looks like one above, everything is up to date.
But I don't understand, one thing. When I am at work, connected to the company network and I switch off internet connection, PS works fine. Then should PS works fine every time, everywhere, not depending on the network I am connected to. -
I redownloaded my Photoshop CS5 and Camera Raw will not accept my RAW files nor will the Adobe Bridge display the picture view of these files. A message displays saying it doesn't support this camera. I have a Nikon 5100 DSLR Camera. It always displayed them in the past. How can I get it to display these photos in Bridge and open them in RAW?
Adobe - Adobe Camera Raw and DNG Converter : For Windows : Camera Raw 6.7 Update
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Camera Raw 6.7 Update
Benjamin -
PS will not open .cr2 files
PC crashed. After re-install my CS3 version of Bridge and PS will not open .cr2 files whereas they did open theses files prior to crash. Lightroom still able to open same files. Please guide me to answer as am doing wedding for daughter's friend in 2 weeks and now am sweating bullets. Is it drivers, camera (Canon 50D) or something else?
TIAThe Camera Raw plug-in does not follow the rules of computer literacy.
I should have advised you to read the instructions on the download page.
You have to delete or move out the original plug-in from:
C:\Program Files\Common Files\Adobe\Plug-Ins\CS3\File Formats
And then place the downloaded version 4.6 in there.
It will not overwrite the old one, which has to go!
(To be certain of success, do a search for other instances of the file Camera Raw.8bi and delete them.) -
Camera Raw will not install on my mac,os 10.7.5. When I click on the install package the main install screen opens and that is as far as I can proceed with the down load. I have to force quit the software and try again. I have deleted and downloaded the software several times to no avail. I need some help.
Appreciate your help Ian and others. I have since uninstalled FCS and reinstalled FCXP only to get the same thing. Loading FCXP stalls at "Looking for Compressor Support". When I first downloaded FCXP from the App store I didn't notice that FCS was being placed in it's own folder. It's not something I did manually. Although moved into it's own folder with FCXP on the same drive. I was not able to open FCS apps. They would load and then "quit unexpectantly". They opened just fine before I downloaded FCXP. Do I need to purchase Compressor so that FCXP recognizes it? It seems this is where it stalls. It doesn't explain however why my computer "FREEZES" while doing this. I am in the process of re-installing Lion to see if this helps, otherwise I am at a complete loss.
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I can not open CR2-photos (Canon)
Hello,
I can not open CR2 photos (Canon). :-(
Both Bridge and Photoshop CS3. Although I have installed the plug-in Camera Raw 4.6.
Lightroom 4.3 runs everything fine.
What should I do?
Thanks for your help!!!
Hallo,
Ich kann keine CR2-Fotos öffnen. :-(
Sowohl in Bridge als auch Photoshop CS3. Obwohl ich das PlugIn Camera RAW 4.6 installiert habe.
Lightroom4.3 läuft alles prima.
Was muss ich noch tun?May I thought CS3 Camera Raw to version 4.6 supports only?
Have I said differently?
If you have decided to stick with an outdated version of Photoshop you have to accept that support for newer cameras will elude your similarily dated version of Camera Raw.
But the free current DNG Converter supports the same cameras as the most recent version of Camera Raw.
In any case you may want to post on the proper Forum. -
Photoshop CC with CS3 will not open Nikon NEF files for the D610.[was:CC]
Photoshop CC with CS3 will not open Nikon NEF files for the D610. Is there a fix for this? Fast Eddy
I assume you're running Photoshop CC (not sure what you mean by "with CS3" unless that's the version you upgraded to CC from)
Download Camera Raw 8.3RC
http://labs.adobe.com/technologies/cameraraw8-3-cc/?tabID=details#tabTop -
Camera raw does not read D7100 nef files [was:Ernied]
Camera raw does not read d7100 nef files. did update...still no success.
I suspect that the DNG converter will work for you if you use it properly. It isn't your fault, but Adobe has created a kind of a silly interface in the DNG converter. Notice that it is asking you for the folder. When you are browsing for a location within the DNG converter, choose the folder, but don't open the folder. If you do then the DNG converter will tell you there are no images to convert. If you choose the folder then the DNG converter will convert all the files within that folder.
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After upgrade to 10.9.1 office for mac 2011 will not open most excel files.
After upgrade to 10.9.1 office for mac will not open most excel files. The files will open in open office. I have tried re-saving as excel file, no joy.
I have repaired permissions, no joy.
below are the results of EtreCheck scan.
Hardware Information:
MacBook Pro (13-inch, Early 2011)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 512 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 5 days 3:45:14
Disk Information:
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 319.21 GB (64.84 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5970H
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
org.virtualbox.kext.VBoxDrv (4.1.2)
org.virtualbox.kext.VBoxUSB (4.1.2)
com.logmein.driver.LogMeInSoundDriver (1.0.3 - SDK 10.5)
Startup Items:
VirtualBox: Path: /Library/StartupItems/VirtualBox
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.logmein.logmeinblanker.plist 3rd-Party support link
[System] com.logmein.logmeinserver.plist 3rd-Party support link
[System] com.logmein.raupdate.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
[System] com.sharpcast.xfsmond.plist 3rd-Party support link
[System] com.teamviewer.teamviewer_service.plist 3rd-Party support link
[System] com.zeobit.MacKeeper.AntiVirus.plist 3rd-Party support link
[System] org.macosforge.xquartz.privileged_startx.plist 3rd-Party support link
Launch Agents:
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[System] com.logmein.logmeingui.plist 3rd-Party support link
[System] com.logmein.logmeinguiagent.plist 3rd-Party support link
[System] com.logmein.logmeinguiagentatlogin.plist 3rd-Party support link
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
[System] com.teamviewer.teamviewer.plist 3rd-Party support link
[System] com.teamviewer.teamviewer_desktop.plist 3rd-Party support link
[System] org.macosforge.xquartz.startx.plist 3rd-Party support link
User Launch Agents:
[not loaded] .dat0157.000 (hidden)/Users/fboyd3/Library/Application Support/Spotify/SpotifyWebHelper
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
[not loaded] com.microsoft.LaunchAgent.SyncServicesAgent.plist 3rd-Party support link
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
[not loaded] com.zeobit.MacKeeper.Helper.plist 3rd-Party support link
[not loaded] org.virtualbox.vboxwebsrv.plist 3rd-Party support link
User Login Items:
iTunesHelper
GrowlHelperApp
Alarm Clock
Canon IJ Network Scanner Selector2
Microsoft Database Daemon
SugarSync Manager
Neat
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AdobeResourceSynchronizer
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OVSHelper: Version: 1.0 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 3rd-Party support link
AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 3rd-Party support link
AdobePDFViewerNPAPI: Version: 11.0.03 - SDK 10.6 3rd-Party support link
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iPhotoPhotocast: Version: 7.0 - SDK 10.8
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QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 11.0.03 - SDK 10.6 3rd-Party support link
SharePointBrowserPlugin: Version: 14.3.4 - SDK 10.6 3rd-Party support link
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EPPEX Plugin: Version: 3.0.0.0 3rd-Party support link
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JavaAppletPlugin: Version: Java 7 Update 25 Outdated! Update
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Open in Internet Explorer: Version: 1.0
ClickToPlugin: Version: 2.5.3
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AppleAVBAudio: Version: 2.0.0 - SDK 10.9
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convertpdf: Version: 1.2 - SDK 10.5 3rd-Party support link
Cisco WebEx Meeting Center: Version: 1304.23.2811.0 - SDK 10.5 3rd-Party support link
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atmsupload: Version: 1209.12.2806.0 - SDK 10.5 3rd-Party support link
Amazon MP3 Downloader: Version: INFO_PLIST_VERSION - SDK 10.4 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.4 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.4 - SDK 10.5 3rd-Party support link
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Microsoft Alerts Daemon: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.4 - SDK 10.5 3rd-Party support link
/Applications/iWork '09
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/Users/[redacted]/Downloads
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Install Spotify 3: Version: 1.0 - SDK 10.5 3rd-Party support link
Install Spotify: Version: 1.0 - SDK 10.5 3rd-Party support link
Install Spotify 2: Version: 1.0 - SDK 10.5 3rd-Party support link
Install Spotify 4: Version: 1.0 - SDK 10.5 3rd-Party support link
Install Spotify 5: Version: 1.0 - SDK 10.5 3rd-Party support link
Install Spotify 6: Version: 1.0 - SDK 10.5 3rd-Party support link
Time Machine:
Time Machine not configured!
Top Processes by CPU:
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16% Google Chrome
5% WindowServer
3% Finder
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Top Processes by Memory:
180 MB Finder
164 MB soffice
156 MB mds_stores
147 MB Google Chrome
131 MB Numbers
Virtual Memory Information:
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1.57 GB Wired RAM
31.52 GB Page-ins
1.33 GB Page-outsFollow these instructions to uninstall MacKeeper. They have been tested with the most recent version of MacKeeper (v 2.8). Earlier versions than the one released in 2012 require more extensive work to uninstall all its components.
The effects of having actually used MacKeeper to do anything are a completely different matter. The fastest way to take an exquisitely designed and painstakingly engineered Mac and make it run like a steaming pile of dung is to install and use such ill-conceived "cleaning" or "security" products. This is just one example of a broad category of time- and money-wasters capable of causing damage that can only be rectified by reinstalling OS X, restoring from a backup, or completely erasing your system and rebuilding it from the ground up. Never install such junk on a Mac.
If you used MacKeeper to encrypt any files or folders, use MacKeeper to un-encrypt them first.
Quit the MacKeeper app if it is running.
Open your Applications folder: Using the Finder's Go menu, select Applications.
Drag the MacKeeper icon from your Applications folder (not the Dock) to the Trash.
You will be asked to authenticate (twice):
You do not need to provide a reason for uninstalling it:
Just click the Uninstall MacKeeper button. You will be asked to authenticate again.
After it uninstalls you may empty the Trash and restart your Mac. All that will remain is an inert log file that does nothing but occupy space on your hard disk. -
I have a new camera - nikon D610
PS will not open the NEF files
PS tells me I have the latest version
ACR 8.3 will open the files but the system will not allow me to upgrade to ACR 8.3
What do I do?anyone?
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