Camera scratch in nokia n97

did any one note that's the cover of the main camera of the nokia n97 scratch the lens? please tell me

yes it is a common issue, do a serach and you will see plenty of threads about this
/discussions/board/message?board.id=smartphones&message.id=161007&query.id=565946#M161007
start with this
Message Edited by radical24 on 31-Aug-2009 09:45 AM
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Nokia n97 camera lens/ can i return it to the stor...

hi
i just my nokia n97 a few weeks ago and my camera lens is getting scratched because of the camera cover. i searched the site and many people said its a hardware problem, will care centre be able to fix it, or can i go back to the store where i have bought it on a contract and return it for another fone eg. HTC magic.
thanks alot..kinda disappointed for the defect...
n97.

The lens shutter on a camera is supposed to protect the lens, that why its there. However, in this case the N97, it has a design fault, and as such the shutter is not fit for purpose.
Now, if the shop are unwilling to exchange the device for a device without the flaw demand a refund of your money. If they still refuse to do anything then contact your local trading standards, you will be able to find their address or phone number from the link below.
Its the shops responsiblity to sort this out so don't let them tell you otherwise.
http://www.tradingstandards.gov.uk/advice/consumer-advice.cfm
Sale of Goods Act 1979. Supply of Goods and Services Act 1982. Sale and Supply of Goods Act 1994. The Sale and Supply of Goods to Consumers Regulations 2002.
Key Facts:• Wherever goods are bought they must "conform to contract". This means they must be as described, fit for purpose and of satisfactory quality (i.e. not inherently faulty at the time of sale).
• Goods are of satisfactory quality if they reach the standard that a reasonable person would regard as satisfactory, taking into account the price and any description.
• Aspects of quality include fitness for purpose, freedom from minor defects, appearance and finish, durability and safety.
• It is the seller, not the manufacturer, who is responsible if goods do not conform to contract.
• If goods do not conform to contract at the time of sale, purchasers can request their money back "within a reasonable time". (This is not defined and will depend on circumstances)
• For up to six years after purchase (five years from discovery in Scotland) purchasers can demand damages (which a court would equate to the cost of a repair or replacement).
• A purchaser who is a consumer, i.e. is not buying in the course of a business, can alternatively request a repair or replacement.
• If repair and replacement are not possible or too costly, then the consumer can seek a partial refund, if they have had some benefit from the good, or a full refund if the fault/s have meant they have enjoyed no benefit.
http://www.berr.gov.uk/whatwedo/consumers/fact-sheets/page38311.html#
Message Edited by kogg on 07-Oct-2009 08:13 AM

N97 Camera scratch and weak GPS issues

I visited Nokia Care Alexandria, Egypt to fix my N97 issues but they totally denied recieving any information about Camera scratch and GPS issues, and advised to send an email to Nokia main website
I have visited Nokia care after reading this article
http://www.allaboutsymbian.com/news/item/10588_Getting_the_Service_Centre_low.php

Hi,
In Spain its kind of the same thing. In the official Nokia Line they wont admit the problems. I found a couple of Nokia Care Centers (which are contractors to Nokia), who will openly admit the problem and the official internal service bulletin. They have ordered some replacements for me.
For the GPS I got the shield sticker replaced with no success. After 2 weeks of use the GPS has degraded again...
Good Luck! This phone is **bleep**.

Problem updating Nokia N97 firmware over the arir ...

OK here goes,
I'm having some real problems updating the firmware on my white nokia N97
I recently bought it of the web as a 12 month contract onto t-mobile (not there website though) in th uk
After noticing some problems i googled and noticed a firmware update had been released on 1st july 2009
I tried to get the firmwae over the air (OTA) via typing in *#0000# and selecting check for updates. I get no updates available for nokia and t-mobile (unsure what the difference is?)
So i heard try using nokia software updater.
i downloaded latest version 1.6.13 and installed it on a windows vista 32-bit home premium laptop ok
i have also installed all of the stuff that came with the cd with the phone (ovistore etc )
when i plug the phone into the laptop i get four options (PC, media, usb and something else) first time it ran it installed the necessary drivers and so therefore when i now plug it it just connects as expected.
so the laptop is detecting the nokia n97 at this stage
when i then load nokia software updater click next i put the phone into general mode on full charge with a sim card in it and click next again to detect the phone is pc suite mode
after about 2 minutes it says it can detect the phone although i can go to my computer and traverse the folder view!
i can even set it off looking for the phone pluggin it in and the autoplay options of vista will kick in in the background detecting the phone (ie outisde scope of nokia software updater)
i have tried all different connections mode pc suite mode etc different profiles nothing. tried it onto different pcs with different windows version on it. tried reinstalling software updater
my software version is 10.0.012 and my product code is 0587240
interestingly when i goto the can i update on nokias website it says no i have the latest version when i supply this information. weird
im kinda in catch 22 because there is a bug with pc usb detection of the phone in version 10 but i cant update to version 11 because of this bug
its driving me nuts any help greatly appreciated
thanks in advance
Cheers
kyle

kyletindle wrote:
i did a hard reset using *#7370# and locking code 12345 and the phone did reset but software updater does still not recognise the phone whilst ovi suite does and nokia sync etc
to make matters worse it has broke my facebook app error: undefined
mega
just what i wanted cheers nokia
It will break your facebook as you have re-formatted the C: drive of you phone. Was you facebook installed to the E: drive by any chance?
Go to OVI Store and re-install it.
It may be work installing it from OVI Store then un-installing that one to clean off the mess you have been left with post formatt and then re-installing it fresh from OVI Store.
As I always say. Before doing a re-format always uninstall all apps/widgests before doing a hard reset or factory reset.
I also do a this and a factory reset before firmware updates to clean my phone. Should really do a hard reset/format as this would be cleaner still, but tehn I would have to do a lot more set-up afterwards.
N97 (Product Code: 0585262 (Voda UK)) FW 12.0.026
95 8Gb (Product Code: 0558787 (UK)) FW 31.0.018
If a post by a user has been helpful, please click on the Kudos! button.

Nokias N97 new Meomory Management update as a Chri...

Hi all,
just downloaded today the meomory management update for Nokia N97. After installing it increased the phone memory by 2MB and then automatically uninstalled itself. Think some of cache folders are relocated to mass memory card. in addition to this do you see any other advantages of this update. Looking forward to hearing from all of you.

The MINI got a new fw update, but AFAIK the N97 was abandoned long time ago.
N97 getting Anna? - Not true. The N97 does not have the proper hardware to run symbian 3 nor Anna.
The N97 was a great mistake as you mentioned. May God know why they came up with the brilliant idea of the tiny amount of NAND memory...

Nokia N97 Mini - Pictures / Video - Disable

Hey, I recently got my Nokia N97 Mini, And im just wondering if its possible to disable the Camera Shutter noise whenever your taking a picture, And is it possible to turn off the Red Light when recording?
Its annoying when im trying to record something, Sometimes it will reflect off surfaces.. Also the Camera Shutter noise is annoying.. Interrupts silence when i want to take pictures , At special events..
Is there a way to Disable these 2 things? Thanks!

No you can't do any of these things! It is for some privacy reasons we can't do it. Let others also know what you are clicking and shooting
Please thank me by giving 'KUDOS' star. It will help me to serve you better.
Currently using N82 and 5230. Next would be N?

Nokia N97 not charging

My Nokia N97 use to be in perfect condition and would charge every time i plug it in. However, lately whenever I plug it in, it charges and then it stops and says "Unplug charger from power supply to save energy" and then it says "Not Charging" and then it charges again and then it doesn't. The light near the charging slot always turn on and off multiple times. I have to play around with the charger and plug it in and out multiple times to get it to work. When it finally starts to charge, it takes extremely long to charge. It used to charge quick but now it take hours. Also, if it is charging, and I accidently touch the phone or the cord, it will immediately stop charging. Then I have to play around with the cord again so it will charge. Please help! What is the problem with my phone and how can I fix it? Thanks so much!

I have the exact same problem.
A new charger does not solve the issue.
The problem also occurs on USB. However, the USB connection is left in place even if it stops charging. And when connected to the charger: the phone does notice the charger is still connected. As soon as I pull the plug it immedieately puts up the notice again that I should unplug it for energy savings.
So it does know it is connected, but it simply refuses to charge the battery untill you disconnect and reconnect it multiple times.
This is either:
1.) A software issue
2.) A issue with the battery's internal protection.
I sent a large email to Nokia regarding this issue as this entire N97 is starting to me very angry. Nokia must be laughing very hard about the people paying a ton of money for a product that doesnt even work and will not work for even a year!
Camera slide problems, unlock slide falling off, C: space running low even if you install everything on E: and now the battery that appears to be dead after less than 8 months.
And support or warranty service is nowhere to be found, the nearest Care point only helps ppl that have a business contract with them and the other care points are uber far away. And if you want to send your phone: it can take up to a month or more before it will be repaired!
Great job Nokia.... Your service is extremely bad, and with such a bad service: your phones are way too expensive. You dont care about the clients as soon as they have paid. You dont provide any service at all.
To topic starter:
try to charge your phone on USB. If it charges without issues: get a new charger.
If it gives the same issues: Check your battery or try to find a Care point. Although the care point dont really care about customers.
-edit- "Foul" language replaced.

Crime of buying a Nokia N97

I see that I'm not all alone who has issues with N97. This is the worst phone ever and guess what I have a Nokia 6630 from the time it was launched and it works better then N97.... My phone was with their repair team for almost a month as firmware issue, camera flash was constantly on despite switching the phone off (on connecting the battery it would start), the camera quality was soo bad and its settings never responded; you login to facebook and cannot logout, the phone gets hangs in between, the swipe doesnt work sometimes when you try to answer the call, while loading applications or widgets the screen goes black... I have set the main internet connection point to be my WLAN but sometimes it automatically switches to "Data Package" by the service provider which I have not made as an access point and clearly defined WLAN (lost all my credit due to this).... once back in the WLAN area the phone does not search and connect to it by default and the other net applications like news, weather, etc does not connect unless I reset the phone.
Its been two months since I bought this phone with one month being with Nokia for repair work (infact they swapped the whole phone) but did not replace it... Yeah finally can someone tell me how to delete the email headers from the mailbox... it never deletes and hoped this would have been resolved by the new firmware as per Nokia service people...
I have had HTC phones - my god what a phone it was and never had to these issues esp with WLAN as it used to automatically scan and update information..
Exhausted and mentally tortured by Nokia N97 and time taken to repair the phone but still no difference.... should have gone for HTC Pro2
P.S - Nokia please recall this stupid **bleep** machine of yours and replace it with a new one or refund customers back their money...

"Many users of the N97 have been reporting various system based errors and bugs that have been plaguing the device since its release date. There are even entire forums dedicated to the bugs and problems of N97 users –a testament to how unstable the system is. The big blow came as both mobile carrier Vodafone UK and distributer Electronista have stopped offering the device to customers. Electronista now redirects buyers to the more stable N97 Mini and Vodafone no longer lists the device."
LINK to Article: http://www.mobileblog.mobile-deals-compared.co.uk/2009/11/industry-news/is-symbian-sinking-n97-and-s...
I love my purple screen, 1/2 day battery, sketchy touch screen and $800 price tag - I call it my Lumia 900

Disappointed from Nokia N97

HI i purchases a Nokia N97 about a month or two ago. i picked the white version and at the same time my dad picked the black version. over this past month i had so many problems with it such as shutting off for no reason quitting applications for no reason, having a black screen for a few second, etc.
i went to the Nokia Flagship store and they took my phone to diagnose it. They replaced some vibration sensor which did not help at all and my phone kept on having all of those problems. Yesterday i went to the store and they replaced my phone in a new one, now this phone is also messed up. most of the time it gives me this error message: "disk error - cannot complete write retry or data will be lost"
I'm really getting sick of this phone because I'm paying alot more for it since i need to drive to the store and waste so much of my time.
As i said before my dad has the black version and has non of these problems and errors he's runs smoothly.

Look, if your phone’s a lemon take it back and demand replacement. If the store will only offer to fix it, contact Nokia (your phone is still under warranty) and see if they will replace it for you. If they offer to repair, accept the offer if you want to keep the phone (they will send you a UPS label for return, so you won’t have to drive to the store again). If you don’t, sell it and count your losses and move on. There are options for you if you wish to use them. Sometimes life isn’t simple. The people here that kindly offer tech support and help for all manner of problems do so as a kindness and willingness to help others. They are not employees of Nokia, just people like you and me. The only difference between them and you, to paraphrase John Lennon, is that to them there are no problems, only solutions. This is a support forum, not a mope forum. If, as you say, you came here with absolutely no desire to receive help from forum members, but merely to gripe, then I would suggest you find a place more suitable to unload your angst and self-pity.

Nokia N97 LCD Screen Problems - a never ending sto...

Hello.
I recently purchased a new Nokia N97 smartphone. Everything about the phone is awesome, such as GPS, decent camera, good audio and video playback, etc, except for one thing. First thing first, I always see ghosting or 'burn-in' of images on the screen - quiet clearly on bright backgrounds. This is one of many annoyances as it often is visible when your watching movies and will only go away if the screen is off long enough. Another fault with the screen is that it appears to not refresh fast enough as I can often see what appears to be 'scan lines' running horizontal (if the phone is horizontal). Last, but not least, there appears to be diagonal lines crossing the screen from the top left to the buttom right as well as little matrixes of dots, however they do not seem to be on the LCD itself but rather the resistve layer. This may be just a feature to make the screen more reponsive, but I don't know and it is only visible in bright light, but when it is, you can diffently notice it. Does anyone else notice these strange effects? Will a Nokia Care Center help fix it?
And yes, screen proctectors have been removed.
Naito.

I have the exact same problems... Some other problems two.
When I get a call and my correspondent quits the communication before I do, the phone freezes and I m forced to turn the phone off to deblock it.
This is really annoying. Some times, just while navigating between menus the screen gets stuck between two menus.
I purchased the phone 2 days ago and as you sed, its a great phone but not worth the pries, far from it.
I m goanna bring it back to the shop to have it change to see if its my phone who has a problem or the entire N97 series.
If that's the case I ll go for an other phone. I have always used Nokia phones, and was happy about them but this time I m am really disappointed.
I ll let you guys know if I get these problems fixed or if it gets worst.

Document Editor For Nokia N97 mini Should be Intro...

Hi,
I would really like nokia to introduce a document editor for the nokia n97 mini,since that phone has a good keyboard and the features are good,the document editor will complete the phone and it would surely be the complete multipurpose phone.
Regards,
Pranav Thakar

adrianhughes wrote:
Hi Abhishek23,
As the N97mini is an older model, its software development and maintenance cycle has ended a number of years ago. There will be no more firmware updates for this device, and every other Symbian device produced in the last few years.....as Symbian is now in maintenance mode and the focus is on the Asha line and the Windows Phone platform of which Lumia is part of.
Nokia should have brought the same improvements to N97 mini which were included in the 41.x.xxx and 42.x.xxx software versions for the C6-00. After all, apart from the camera the C6-00 is the same device as the N97 mini, so it should have been fairly trivial. They are not major changes by no means, but useful.
Unfortunately there is at least one major bug left even in the latest C6-00 firmware: http://www.developer.nokia.com/bugs/show_bug.cgi?id=153
It also affects N97 mini with 30.0.004, but it appears Nokia is not going to fix it on either device.
Mobile phones: 3310, 3510i¹
Smartphones: N70¹, N82, E50¹, 6220 Classic¹, 6710s Navigator¹, X6-00, N97 mini¹, 700¹, Asha 311¹, Lumia 710¹, Asha 503¹
In the family: C2-01¹, Asha 303¹, 301¹
¹ Still in working condition

What is better to buy Nokia N97 or HTC Touch HD?

Hi, guys!
Help me to decide, please, what is better to buy between Nokia N97 and HTC Touch HD for a few next use cases:
1. Web-surfing;
2. Notes;
3. Contacts;
4. Music;
5. Films;
6. Camera;
7. E-reading.
8. Calling;
9. SMS, MMS.
10. Text typing.
Thanks a lot,
Alexey

N97 is Best
The Nokia N97 is a S60 5th Edition mobile computer with a large 3,5“, bright nHD (640 x 360 pixels and 16:9 aspect ratio) TFT color display with resistive touch screen and tactile feedback. The device provides excellent user experience for internet and entertainment by combining qwerty keyboard with touch UI and Home screen functionality. Use the N97 to connect to mobile broadband using WLAN or HSDPA (3.5G). Find directions and locations with the integrated A-GPS and included maps. Additional features include game titles with N-Gage, a 5 mega pixel camera with dual LED flash and automatic geotagging of images and videos.
Extra Features Accelerometer Sensor
Ambient Light Sensor
Compass
Files on OVI
Flight Mode
FOTA Firmware over the Air
Magnetometer Sensor
Nokia Maps 2.0
Nokia Music Store
Ovi Store
PictBridge
Proximity Sensor
Share on OVI
Software Updates
Stereo FM RDS Radio
Stereo Handsfree Speakers
Still Image Editor
Themes
TV Out
Visual Radio A-GPS
So i Suggest you only about N97
You won't get a second chance to create a first good impression.

Software Update for Nokia N97 Mini

Hello,
I'm curious when will there be a new software update for Nokia N97 mini.
The latest update was on June or July last year v30.0.004
Would be cool to update it, don't you agree? Almost a year now....

adrianhughes wrote:
Hi Abhishek23,
As the N97mini is an older model, its software development and maintenance cycle has ended a number of years ago. There will be no more firmware updates for this device, and every other Symbian device produced in the last few years.....as Symbian is now in maintenance mode and the focus is on the Asha line and the Windows Phone platform of which Lumia is part of.
Nokia should have brought the same improvements to N97 mini which were included in the 41.x.xxx and 42.x.xxx software versions for the C6-00. After all, apart from the camera the C6-00 is the same device as the N97 mini, so it should have been fairly trivial. They are not major changes by no means, but useful.
Unfortunately there is at least one major bug left even in the latest C6-00 firmware: http://www.developer.nokia.com/bugs/show_bug.cgi?id=153
It also affects N97 mini with 30.0.004, but it appears Nokia is not going to fix it on either device.
Mobile phones: 3310, 3510i¹
Smartphones: N70¹, N82, E50¹, 6220 Classic¹, 6710s Navigator¹, X6-00, N97 mini¹, 700¹, Asha 311¹, Lumia 710¹, Asha 503¹
In the family: C2-01¹, Asha 303¹, 301¹
¹ Still in working condition

Nokia N97 Mini recorder stops randomly

why does the recorder stops randomly during a recording? My previous NOkia 5800 Xpressmusic also had this problem. I never reach the maximum recording time of one hour. My mobile phone is lying next to me and not receiving any calls or messages, with 'silent' profile active.

Hi, I'm having some similar problems with mine also, i was having a look on line just now and came across the link below, infor on how to hard reset your nolia n97, I haven't tried it as of yet as mine works on and off, on at the moment, but if yours is completely kaput, it could be worth a try. Hope it works for you, good luck
http://mynokiablog.com/2009/07/18/how-to-hard-reset-your-nokia-n97/

Nokia n97 mini led light

Can anyone please tell me how to turn on the led light, without turning on the camera. On Nokia E63 it was so simple, just by pressing the space bar, but on the N97 mini can't figure it out. This led light are so useful when it dark

You need an app ! I use phone torch
http://www.symbian-freak.com/downloads/freeware/cat_s60_5th/descriptions/miscutility/phonetorch___ne...
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

Camera scratch in nokia n97

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