Camera screen black, touchscreen buttons mostly unresponsive, though screenshots work

My camera screen is black/blank and the touchscreen buttons on it are not responding or very temperamental. Screenshots work. I can only very occasionally view the camera roll through 'camera'. This has happened before when storage full but I always get a message too, this hasn't happened this time and the storage isn't full. Tried to use camera via Videostar which brings up a message 'in remote camera mode' and 'waiting to join multi-camera group' this may be usual for videostar? It's an app my daughter uses but I think it might be connected to the camera not being in use. When searching for remote camera mode I found apps that can be used to make iPhones into security cameras and wondered if it's possible that someone could have connected to my phone without my knowledge? Any suggestions gratefully received. Leacamera screen is black/blank and the touchscreen buttons on it are not responding or very temperamental. Screenshots work. I can only very occasionally view the camera roll through 'camera'. This has happened before when storage full but I always get a message too, this hasn't happened this time and the storage isn't full. Tried to use camera via Videostar which brings up a message 'in remote camera mode' and 'waiting to join multi-camera group' this may be usual for videostar? It's an app my daughter uses but I think it might be connected to the camera not being in use. When searching for remote camera mode I found apps that can be used to make iPhones into security cameras and wondered if it's possible that someone could have connected to my phone without my knowledge? Any suggestions gratefully received. Lea

Greetings leaoneill1,
Welcome to the Apple Support Communities!
I understand that when you open the Camera application on your iPhone you see only a blank black screen. I understand that you are using camera applications that were downloaded from the App Store as well, but for troubleshooting purposes, please troubleshoot with the built-in Camera application. To troubleshoot this situation, please use the attached article as a resource.
Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support
You see a closed lens or black screen
If you see a closed lens or black screen when you open the Camera app, try these steps:
Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
Force the app to close, then open the Camera app again.
Restart your device, then open the Camera app again.
If your device has a front and rear camera, try both cameras by tapping (camera swap icon). If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.
Cheers,
Joe

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IPhone screen keeps going black and buttons are unresponsive

Hey everyone, I left my iPhone 5 on charging and woke up to find the screen black, as if it's been turned off. None of the buttons work and neither does hooking it up to the computer. I held the power and home button together to reset it and turn it back on. Luckily it worked, but after an hour or two the screen went black again. This has happened four or so times since yesterday and is getting quite annoying. Does anyone know what is the cause of this problem or how it can be fixed?
Thanks

To make sure that this is not software related, set it back to factory settings without using any backup:
Use iTunes to restore your iOS device to factory settings - Apple Support
If this does not work, contact Apple Support to get it serviced:
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How do I fix my ipod touch when the screen turns green , buttons are unresponsive and can't connect to a computer

My ipod display screen only shows a green light and the buttons are unresponsive. When i connected it to the computer , Itunes would not recognise it. Please can you help or seggest things that may help.

Try:
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- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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Iphone 4s camera screen black

When I open the camera the camera screen is black

If this is arrising every few days, then I would say you have something more than a regular software glitch. The next step in user troubleshooting is a restore. First from a backup, then as a new device. I tend to believe this is an issue in iOS, I would try from a backup first. Make sure all of your data is backed up, synced to the computer you use and pictures are imported to the computer. That way if anything is lost in the process, it is on the computer for the restore. If doing it from the backup doesn't work, then restore as a new device. If the error still exists, then I recommend making an appointment at the Apple Store Genius bar ,as it would then seem to be a hardware issue.

Why is my iPod 5 rear camera screen black?

I cracked it a while ago, but both cameras (front and back) still worked.
And then I tried fixing it myself with a new screen, but i pressed too hard on the screen which messed it up, but both cameras still worked.
So then i took it some place to get it fixed, which i payed a lot for, and he fixed the screen but then when I tried to use the camera it was black.
My mom took it back and he said he wanted my password for it, but i wasn't there so i wasn't gonna just give it to him. He said he needed to look in the settings or whatever. But i wasn't there so i wasn't gonna hand out my password over phone. So i just took it back and looked at all the settings and nothing would change anything.
I tried restarting a couple times and i reset it. When i reboot it sometimes the front camera works but the back doesn't. Its either just black or it freezes.
I just updated to iOS 7.1.2 so maybe its a software glitch? And my flashlight doesn't work either.
If i can't get this figured I'm gonna be really mad because Apple products keep messing up so please help.
Im not paying anymore money trying to fix this after so many times. If there are any free camera apps just like the normal one could you please tell me. Im honestly just done with apple products. They all break after like 2 years.
P.S. I have no case on it so the case isn't blocking it or anything.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, take it back to where you got it fixed. Apple will not help

G72-B61NR Laptop screen black;Num & Caps locks blinks; Hard Drive works fine

Hello everyone! I would like to get a solution to a problem I've been having with my laptop; if no solution, then a reason for my problem would be great. My laptop has recently stopped booting up correctly. Basically the screen is black and will not turn on. The NUM LOCK and CAPS LOCK LED lights flash a number of times before the computer shuts down. When I turn on the computer I can hear the fan and the hard drive running but no screen. I have been able to take out the hard drive from the laptop in hopes of salvaging important documents and I was able to do so by connecting it to a desktop. Is there anyway to fix my screen and save my laptop? Thank you in advance for any help.

Hello soTERRAble, welcome to the HP Forums.
I see that you have a blank display with your notebook. I will try to help you with this.
From what you describe this could be indicating that something in the notebook is not working correctly, right now I wouldn't be able to tell you what but can provide you two documents that might be able to identify what.
Computer Does Not Start and the LEDs Blink or the Computer Beeps - this document may be able to assist you with the flashing LEDs your getting when trying to start the notebook. Watch to see if you can identify an error pattern. If you can compare it to the table in that document. This will provide an idea to what may be failing.
Troubleshooting Black Screen Displays with No Error Messages During Startup or Boot - if the above document could not direct you to something failing, then follow this one.
Let me know where the above documents lead you.
Thank you for posting on the HP forums.
I worked on behalf of HP.

Why is my ipad screen black?

Why is my ipad screen black?

Frozen or unresponsive iPad
Resolve these most common issues:
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http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
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http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
Fixing an iPad Home Button
http://tinyurl.com/om6rd6u
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http://support.apple.com/kb/TS3274
 Cheers, Tom

TS4006 The camera shutter will not open and the camera screen is black front and rear ipod 4, tried force quit and reset, help?

The camera shutter will not open sometime and the camera screen is black. It seems to open as if were switching to the rear but that also appears black? i have force quit the app and hard/soft reset, help?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
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N95: Blank/Black camera screen

Hi
I just got my N95 for less than a month. I was taking pictures the other day and it turned out fine. After about a few hours, I turned it on again to take more pictures and I realised everything on the camera screen looked blur, despite me trying to focus on the object by holding the shutter halfway (I notice this time, the grid does not turn green like it used to, but it turned red instead).
I decided to reboot my phone. Next thing I know and til today, whenever I go into the Camera function, I don't see anything but a blank/black screen. The secondary camera works fine but the main is just showing a blank/black screen with all the other options which I can change. I've tried changing it all but it's not showing me anything.
Does anyone know how to solve this please??

Try a hard reset
Hard reset (the three key code/reset). Turn off the phone. Press and hold three keys together, the green/talk key, the * key and the number '3'.Then, turn on the phone and don't let the three keys before you see the nokia hands logo/nokia boot up screen.
For 5800 XM hard reset need different keys/buttons. The green/talk key, the red key and the camera key/button. The process is the same.Warning!Hard reset deletes ALL your phone's data/files!
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If you want to thank someone, just click on the blue star at the bottom of their post

The camera screen turning black and locking up.

I see a lot of people having issues with the camera screen turning black and having to restart phone to fix it. I have the 6 plus and the screen turns black and locks when taking a second picture on the txt screen. I have replaced the phone and the new one does the same thing. I went to the Verizon store and they just scratched their heads. I have reset the old phone 3 times and restored from my back up which did not help. I put my sim card in new phone and restored it and it had the same problem. I thought my back up was the problem so I restored the new phone to new again without using my backup and it worked. After a few hours of turning off and on every setting I use and many many many factory resets I found the problem. Whenever the option for "speak screen" is turned on it causes the camera software to glitch and freeze after one picture is taken. I have verified it on 3 different Iphone 6 Plus.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I just downloaded ios 7 and when I'm recording video the camera screen goes black and doesn't record anything. Also in control centre music control doesn't work sometimes. It's been three days.

I just downloaded ios 7 and when I'm recording video the camera screen goes black and doesn't record anything. Also in control centre music control doesn't work sometimes. It's been three days.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Is there any way to restore an iPhone with a shattered screen, broken home button, with a passcode and no access to computer most recently synced with?

I have an iPhone with a completely shattered screen (the display wont even show up, just a black screen), the home button does not work. I have a passcode on the device, but I have not synced the device with my current PC (I got a new computer and don't have any of my syncs from my old computer). I recieved my replacement device today, and want to back up the iphone before I activate the new device - but I get prompted to put in my code on the phone before it will allow me to back it up. As the display is completely black and does not appear to respond to touch, and the home button is broken so I cannot put it in recovery mode... What do I do? If I took the phone in to my carrier's store, would they be able to override the passcode and put my information on my new device?

shannon_newb wrote:
If I took the phone in to my carrier's store, would they be able to override the passcode and put my information on my new device?
Sorry, no. Given the present state of your phone, your data is unrecoverable.

Black Screen with Cursor (Tried most solutions)

To save your time and mine, I’ve tried all options in “press f8” and “recovery disk”. Over the past 3 days, I read almost all threads, videos, articles, and official MS help containing any mention of this problem. I also applied many commands, created few
“SystemRescue CDs” and “Kaspersky Rescue 10” on a usb drive. I follow instructions very well, and have never been stumped by a windows problem like this before. If someone solves this, you are a wizard!
Nothing has worked so far, but I really want to figure this out and not ‘reinstall’. It appears to be a simple and popular problem: “Right after Win 7 boot Logo, I get black screen with white mouse cursor,
no matter if I boot in safe mode, last good configuration, or normal startup”, but all the solutions that worked for most people are not working for me.
TL;DR: (answers to any of the 7 questions in the end will help me out)
Custom System: Win 7 64 bit (updated consistently), 4gb ram, Quad Core 2.66, 64GB SSD (Crucial M4) and 4 hard other drives. Only windows installations/updates have been installed onto the SSD, no other programs. Only 1 OS has ever been installed
on this computer. Never dual booted.
Mobo: Asus Maximus Formula. GPU: AMD HD7870LE
2014-04-19
I haven’t installed or downloaded any programs in the past 3 weeks, and did not notice anything unusual up until this incident.
In the morning the computer went into hibernation because I was away, it couldn’t wake up (usually happens), so I turned off the power supply. Turned it back on, and computer resumed, I was concerned as it may have run out of hard drive space on my 64GB
SSD (4GB free), but it booted fine.
Later during the day, I decided to restart the computer, and as it booted up again, it went into “start up repair”. I let it run and restart, and it arrived at the dreaded Black screen with mouse cursor, of death, right before logon screen.
Symptoms while on this black screen.
Ctrl alt del doesn’t work, power off doesn’t work, cursor can move, pressing ‘shift’ many times doesn’t bring up the ‘sticky key’. No task manager.
Hard drive is not loading anything, just idle.
Computer falls asleep after 15 minutes or so, and can wake up back to this black screen, so it remembers my power settings
Safe mode loads the drivers fine, but also gets stuck on the same ‘black screen with cursor’ forever
I tried every option in the ‘advanced boot’, including ‘safe with command prompt, safe with networking, last known configuration, etc’
Last known configuration, and all of the above, all boots to ‘black screen with cursor’, this means windows believed it booted fine the last time, so it remembered this configuration. That’s because all the drivers loaded without issue. While loading
Safe Mode, I can see windows loading all the drivers ok.
No restore or backups (I know, I do not deserve to live, lesson learned)
I tried all applicable functions from the ‘recovery cd command prompt’, bcdedit, bootrec, diskpart, and still couldn’t get it to boot.
Commands applied in Elevated Command Prompt from Installation DVD: (very careful with backups and overwriting)
Diskpart -> list volume, tells me that 100mb is system reserved, the other 59GB has no label, and is a different partition
Bootrec -> scanos, tells me that I have 0 windows installations, used fixboot, /fixmbr, /rebuildmbr, all successful. Mounting the drive later on RescueDisk’s TestDisk shows no problems with either partition.
BCDedit: shows both boot manager and winloader to be on the same drive, and I referenced it with a typical BCDedit enum output, and nothing is out of place.
I went into Regedit by typing “regedit” in command prompt in Win7 recovery cd, and confimed that ‘Shell=explorer.exe’ under:
HKEY_local machine/software/microsoft/WindowsNT/Currentversion/winlogon.
Sfc /scannow couldn’t run due to “Pending repairs/restart”
So I used: SFC.EXE /scannow /offbootdir=c:\ /offwindir=c:\windows
Which ran and repaired some errors the first time. I ran it more just to make sure, with restarts in between, it gave me
Win resource protection did not find any integrity violations.
So the system files appears to be fine and not corrupted.
Bootrec /scanos does not detect any windows installations. “0 Windows installations identified”, yet “Diskpart -> Detail Disk” and bcdedit both detects the windows directory.
From windows recovery disk:
Startup Repair diagnosis: (Show Details)
All tests completed successfully
Boot status indicates that the OS booted successfully
It seems that the system and the OS boots successfully, and windows believes it boots successfully (that’s why last know good configuration gives me the black screen also, and Win Startup Diagnosis all says it booted successfully”
It’s the second before it enters into the logon screen, the black screen and movable cursor appears, and hangs here forever. What programs load during this step, and how can I find out this info? Is there a diagnosis tool that allows me to see the programs
as they load during windows start up?
Other attempts:
Then I read it could be windows using “winresume.exe” instead of winloader.exe, since I have “hiberfil.sys” in C:\windows, so I backed it up and deleted it using SystemRescue.
Another thread said “winevt” bad logs, in C:\windows\system32\winevt were causing this black screen, so I backed it up and deleted that also, and it still won’t boot.
I plugged in the devices that were attached (just 1 ext hard drive, through a 10 port usb hub) that was connected while it went into hibernation on April 19th, and it didn’t help.
The files on that disk and the file system is not corrupt; I tested it by taking it out and docking it on a usb Blax Duet, and my laptop did a scan disc, and it’s fine. The Sfc Scan also shows that it is ok.
I also unplugged all the other sata drives, switched the SSD sata cable around to other sata ports to no prevail.
So far I know:
Very unlikely that it’s a virus problem, I haven’t installed or downloaded anything this month, scans from Kaspersky 10 rescue disk shows nothing, Farbar scan shows nothing. I also never install anything suspicious, like toolbars or junk. I scan regularily.
Not a driver problem, since I haven’t changed or updated anything. I unplugged all devices, and starting in 640x480 mode also gives the black screen with cursor. Drivers all loaded fine while starting windows and safe mode
Boot files are intact, windows system files are in the right place since windows actually boots into a shell? Both bootloader and boot manager show up in bcdedit enum scans
Not due to system file corruption, since file integrity are confirmed ok by above CMD commands, and windows diagnostic tool, and testdisk.
My questions:
What could be the cause of this? I didn’t make any changes to BIOS, windows settings, perform any updates, suspicious activities, installations, or crashes, before this. The files on that disk and the file system are not corrupt either, I tested it by
taking it out and docking it on a usb Blax Duet, and my laptop did a scan disc, and it’s fine.
Which program (classpnp.sys? explorer.exe? winlogon.exe?) is being loaded right before “windows logon screen” that would cause it to hang with a black background and cursor?
How can I find out this information? Is there a tool that can record all programs that are being loaded by windows at boot?
I only have access to regedit, elevated command prompt, and I can change files through SystemRescue or Kaspersky recue, how can I get the computer to boot past that black screen with a mouse cursor? The answer seems so close.
From the Rescue Disks, what could I really do to get past the black screen?
Those who are computer technicians could tell me: If I take it to a computer shop or technician, what could they do in a situation like this aside from all of the above? Do they have some ‘next level’ access tools or are they just going to waste my time
and tell me I have to reinstall?
At the very worst, I will obviously reintall. On my 64gb SSD, I didn’t install any important softwares. All my important software installations are on a separate drive. However, will they still work if I did a ‘Inplace Upgrade’ install of windows? Does
registry get wiped?

Hi,
Have you tried to take startup repair when booting with the rescue disk?
Startup Repair
And we'd better bring the PC to the vendors, then take an examination of the hardware health.
How does the Bootrec /scanos show 0 installation identified? We may take a try with chkdsk from command line to check if there are any disk errors:
Run Check Disk from a Command Line to Check for and fix Disk Errors
Please also take a check if the system reserved partition is stay in health:
Understand (and Get Rid of) the Mysterious Small Partition
Another shoot, please try to rebuild BCD:
Use Bootrec.exe in the Windows RE to troubleshoot startup issues
Regarding the repair install, detailed information please take a check with the article below:
How to do a repair install to fix Windows 7
Hope this may help
Best regards
Michael Shao
TechNet Community Support
Did you read his post at all as it does not look like it.
As to take it to a vendor "Custom System:"" Win 7 64 bit (updated consistently), 4gb ram, Quad Core 2.66, 64GB SSD (Crucial M4) and 4 hard other drives. Only windows installations/updates have been installed onto the SSD,
no other programs. Only 1 OS has ever been installed on this computer. Never dual booted."
As to your other suggestions he has tried them all as have thousands of us out here , all you have to do is search the internet and you see millions of hits about this.
And glad to see a moderator can mark a non answer as an answer.

I have an iMac running Lion and W7 with boot camp . It has been operating flawlessly until I went to reboot into Mac tonight. Screen went black, and system is unresponsive. I've tried force quitting and turning power off. Hard drive starts but that's it..

I have a 5 month old iMac running Lion and W7 with the latest version of boot camp . It has been operating flawlessly until I went to reboot into Mac tonight. Screen went black, and system is unresponsive. I've tried force quitting and turning power off. Hard drive starts, there's a small amount of drive activity and that's it.

Hi Jane, your info may still be there, look in the Users folder at root of the drive, how many users are there there?
It sounds like this may have happened...
Return to default desktop, apparent "loss" of home directory, (it can happen spontaneously too)...
http://docs.info.apple.com/article.html?artnum=107854

My phone died last night and when I plugged it in it wouldn't turn on.I tried restarting it but it has yet to turn on since last night,It was just a black screen,i try the on/off and home buttons together but its not working,What should I do?

My phone died last night and when I plugged it in it wouldn't turn on.I tried restarting it but it has yet to turn on since last night,It was just a black screen,i try the on/off and home buttons together but its not working,What should I do?

How long have you had your phone? Because if you've had it a long time, the battery in the phone might of died on you. Or have you dropped it in water, snow, from high up? All those things could of disconnected something internally in your phone, or permentaly damaged the internal hard drive its self, or the sims card.

Camera screen black, touchscreen buttons mostly unresponsive, though screenshots work

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