Camera shutter won't open in iphone 5
I just got a new Iphone 5 as a warranty replacement. The camera feature doesn't work. The shutter remains closed. The video doesn't work. My flashlight app won't work. I've tried a hard close on the camera app. I've tried turning the phone off and on again. The camera is not restricted. It seems to be a software problem but I don't know how to download a new driver if that is how these phones work. Please help.
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
Similar Messages
-
My iphone 4 camera shutter won't open. I have already done a restore and I am using the latest iOS. The front facing camera works during FaceTime but crashes when I switch to rear camera. in Camera mode I can't switch to front camera. I plan on replacing this phone with an iphone 5s when it comes out but I need this phone to work until then.
When you did the restore, did you restore from a backup or restore as new? The final step of user troubleshooting is to restore as a new device, not from a backup. If you restore as a new device and the camera still does not function, it is probably a hardware issue. Make an appointment at the Apple Store Genius Bar and have the device checked by a Genius.
-
IPad 2 camera shutter won't open! PLEASE HELP!
The iPad 2 camera shutter won't open! I restored the iPad 2 and it still won't open. Any ideas?
I'm having the same problem as well with my U.S. bought iPad 2.
My problem occures when I try to switch from the back camera to the front camera, then the shutter will not open. I've tried everything: turning off, hard reboot, reset to factory, and re-applying firmware... still nothing.
I have not tried charging it overnight, will do and post results.
bummer! -
IPhone 4 camera shutter won't open when on WIFI
SInce upgrading to iOS 5.0.1 on my iPhone 4 the camera app's shutter won't open when on wifi. Works fine when on 3g.
I reset the phone, restored the os, turned on an off location services, etc etc and nothing works.
Anyone else have this issue or have a solution for this?
SteveCamera shutter PROBLEM SOLVED on my iPhone 4. It looks the shutter locking is due to moisture. I dried the phone using the cold very dry air from an air conditioner outlet for one hour. The shutter began opening lickety split, better than ever before.(refrigerator or freezer wll not work!!!! - will not dry the phone internals) .
A guy on Youtube suggested drying out an iPhone 3 in the sun to solve Wifi operation problem and I decided to try on my iPhone 4. The trick worked, camera shutter opens in about 1/2 second rather than 4 or 5 seconds or never. To remove moisture from the phone, I suggest the A/C trick as more effective and safer than sun or hair drier. Other possibility could be the 2 day jar of rice treatment. RS in Kuala Lumpur -
My i pod touch camera shutter won't open please help
Please help my I pod touch camera shutter won't open
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
How can I TURN OFF the LED light and TURN ON my camera shutter on my iphone 4s after it was accidentally submerged in seawater?
Welcome to Apple Communities
Water damaged the device, and you can't solve it. Take it to an Apple Store -
My camera app on my iPhone 4 is not working. The app will open but the shutter will not open and I am unable to open the options, etc. I have tried closing all apps, closed and reopened my camera app, shut the phone off, did a hard stop and the camera still will not work. Any help ?
Hard reset. Hold the top lock button & Home Screen button til you see the White apple. Try camera afterwards.
-
IPhone 4 Camera shutter won't Open
I Bought an iPhone 4 a month ago from the USA
and now I live in Saudi Arabia
Everybody Says that it's a Hardware Problem
and The Carrier Supporter here in saudi arabia is Mobily
and they Don't fix iPhone's
So What can I do ??
Please Help
information
problem : Camera doesn't work
iOS 4.1
iPhone 4
Operating system : Windows 7
If i Bring My iphone to The same Place That I Bought it from
Will They Replace My iPhone or fix It ??
Thank youI'm sure if you brought it in & explained your situation they'd replace it or try to fix it. You could also call Apple Care & perhaps they would mail you replacement. I personally would call Apple Care & most likely they will suggest you update to latest update but ask first whether that would jeopardize returning it....I don't think it should but I'm a cautious person
-
Iphone 4S Camera Shutter won't open after update to iOS 5.1.1
are other people having this issue too and if yes then how did you resolve it?
Did you try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes up again? You will not lose data doing a reset.
If this does not help, set it up as new device again, without using the latest backup.
How to back up your data and set up as a new device -
IPhone 4S camera all of a sudden the shutter won't open, camera freezes.
My camera shutter won't open, won't take pictures, then freezes when I hit any other camera buttons.
This started happening a few days ago, before I updated my phone to 6. But it's still not working.
Tried hard reset shut off. Didn't work.Well, there are other troubleshooting steps to take that are outlined in the User Guide.
-
I have iPad 4, camera shutter won't open. I have closed out program, restarted the program and reset the iPad and nothing has worked. Is there a fix?
Try closing the Camera app:
1. Double-click the Home button to reveal the Task Bar
2. Hold down the Camera app for a second or two until you see the minus sign
3. Tap the minus sign to close app
4. Tap area above Task Bar to return to Home screen
If the above doesn't solve the problem, do a reset:
Hold the Sleep and Home button down for about 10 seconds until you see the Apple logo. Ignore the red slider -
After the 6.1 update on iphone 5 the camera virtual shutter won't open
After the 6.1 update on iphone 5 the camera virtual shutter won't open so I cannot use the camera at all.
I have tried most things suggested in the web like hard/soft shut down, reopen app, restore from backup. Any other suggestions? It should be a software problem right?The problem is more than likely being cause by corruption that occured during the iOS install or in the backup that was used to restore the phone after the update.
Standard troubleshooting is:
Re-boot the phone
Restore the phone from your backup
Restore the phone as a new device.
One of the 3 should fix the problem. -
iPhone 3GS iOS 6.1.3 - camera doesn't work. Shutter won't open & camera button becomes disabled. Pls advise what to do? I have already tried resetting the phone several times.
Hello Kunmon,
The following article provides some useful troubleshooting that can help get your iPhone's camera working correctly.
Camera isn't functioning or has undesired image quality
If the screen shows a closed lens or black image, force quit the Camera app.
If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tappingSettings > General > Restrictions.
Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
Cases can interfere with the camera and the flash. Try gently cleaning the lens with a clean dry cloth or removing the case if you see image or color-quality issues with photos.
Try turning iPhone off and then back on.
Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
Try to remain steady while focusing:
Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center.
Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation.
Video: Adjust focus before you begin recording. You can also tap to readjust focus while recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll.
Note: Video-recording features are not available on original iPhone or iPhone 3G.
If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
My issue is still not resolved. What do I do next?
Contact Apple Support.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Cheers,
Allen -
Iphone 5 Camera Shutter will not open
I have an Iphone 5 and the camera shutter will not open, i will not work in any other camera app either. I can open and reopen it several times and then manage to click the front camera which does work fine. I have called Apple Support (which isnt helpful) as have to pay for them to run through troubleshoot with me!!! - I have not even had the phone for a year, anyone sorted this issue or have this issue?
I have tried all resets and again same problem!!
thank youFrom experience you can try a restore but this usually would be resolved by hardware service. Seek service at your local "Genius Bar" if possible.
www.apple.com/retail -
My iphone 4s camera shutter will not open
My iphone 4s camera shutter will not open. tried resetting setting, tried turning off and on phone, tried closing the apps. any suggestions?
Have you tried rebooting your iPhone by pressing and holding both the Home and Sleep buttons at the same until the Apple symbol appears ignoring the power off slider?
Maybe you are looking for
-
Insert / Update from Oracle Forms -- URGENT Please thanks
Hello All, I need to create form which can be use for two purposes. i.e insert and update I have one table called emp which has 50 columns. Only four columns has not null constraint. I need to insert values in only these columns. From SQLPLUS it can
-
No join in the query involving 2 tables
Friends, I saw a strange plan for one query in TESTING DB today. Although 2 tables are involved i dont see any join , NL/HJ/SMJ !! Can you please tell why this might be happening? Note: i am not facing any performance issue but curious to know what t
-
Hi All, Can anybody pls tell me how to configure security policies like account locking, account expiry in portal application? By default, it has a 30 minutes lock period after 5 retries. But if I want to set other values or want to unlock account of
-
How to install sockets for php
I am running torrentflux and am trying to run fluxd and some other stuff that requires "sockets". Here is what torrentflux says: Server OS: Linux PHP-Version: 5.2.6 sessions: yes pcre: yes sockets: no safe_mode: off allow_url_fopen: on register_globa
-
Cannot start EXTRACT - OGG-01742 is reported
Hi, I've configured, added and registered EXTRACT process, but when I try to start it i receive an error: GGSCI (TEST-SRV1) 6> START EXTRACT extr Sending START request to MANAGER ('GGSMGR') ... ERROR: Cannot create process 'extract'. Child process is