Camera started not working

hi yall. i have hp envy6-1113tx and first it was all good and after some time cyberlink,which is the camera programm, had updated after that it stopped working and when i go to camera it`s just blank . what should i do ? by the way i tried to reinstall cyberlink but by an error it can`t be installed and it has uninstalled itself
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Hi Jayan,
Something to try / consider:
First, reset the notebook; this is a deliberate disconnect and reconnect of all the hardware drivers.  The forced reset will reset that webcam along with the rest of the hardware.  The reset does not affect your data or programs.
Notebooks- Forced Reset to Resolve Hardware and Software Issues- Sealed Non-Removable Battery
OR
Notebooks - Use Hard Reset to Resolve Hardware and Software Issues - Removable Battery
Next, open the Control Panel > Programs and Features and make sure that the Cyberlink software is actually "gone".  If it is still lingering about, then close the Programs and Features and remove the Cyberlink software with this program:
Fixit -- Fix problems with programs that can't be installed or uninstalled
Reboot the notebook and log in...
Check and make sure that Cyberlink software is finally gone.
Next, try an install of the Cyberlink software:
sp59986 Cyberlink YouCam Software V3.5.5.5811
Assuming the Cyberlink installs:
Another reboot might be nice -- Windows just loves a good reboot.
See if the camera works.
=================================================================================
Webcam Troubleshooting - Windows 7
Webcam Troubleshooting (Windows 8)
Good Luck!
Kind Regards,
Dragon-Fur

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