Camera & Torch not working
Hello,
Since December 2014 my phone camera has not been working.
A few times I would restart, and it would work again for a day or so, then it would stop working again.
I get 3 different error messages (screenshots attached in this message).
The most common error is: "The camera can't be started".
I have tried restarting. Turning the phone totally off and on again. Deleting Whatsapp (this is the only app I have on my phone as it's the only one I use). I downloaded the Blackberry Virtual Helper (BBVE) and that tells me that the Camera is in use. But no other programs are using the Camera. I have also completely reset the phone back to factory settings, and again, it still does not work. I have searched and searched online for help with my problem but I can't find any help.
The torch also doesn't work. If I restart the phone, it may work to begin with but soon enough, that will stop working too. I don't care so much about the torch as I do the camera.
I was given the phone as a present so I have no proof of purchase, no receipts and no knowledge as to where the phone was purchased.
Can anyone help?
http://supportforums.blackberry.com/t5/BlackBerry-10-Functions-and/How-to-Reload-your-Blackberry10-O...
http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-OS10-devices-using...
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code
Similar Messages
-
Camera/torch not working iPhone 5s after update
As soon as I was prompted to update to 8.1, camera stopped working, just a black screen with no image.
But the camera works in Instagram so I know it's not the hardware. Added to this, the torch does not work either.
I assume the torch is linked to the camera flash.
Tried soft reset, deleting any conflicting apps etc.
Any ideas?please i need your help
all of this start when I did new update 8.2 -
Iphone 4 camera flash not working.
Iphone 4 camera flash not working when taking pictures but works with the flashlight app. I have ios 7. Tried factory reset. My wife has the same problem with her iphone 4 since the first month she has had it. Any suggestions?
and what have you done to try and fix the situation? Have you taken the steps recommended in the User Guide?
-
I fell down the stairs the other day and busted my other ipod to the gamewerks near my house. the guy said he couldnt fix that ipod so he gave me a new one.. a better one a 32GB, the broken one was 8GB. but he told me the only bad thing is that the camera does not work and he doesnt know why... he just couldnt get it to workkk... any ideas on whats wrong?
Try the following:
- A reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory settings/new iPod.
If you still have the problem that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order -
My camera does not work on my macbook, any suggestions to fix it?
my camera does not work on my macbook, any suggestions to fix it?
Here are Applle's troubleshooting steps....
support.apple.com/kb/HT2090 -
I just bought an Iphone 4 from straight talk. My camera does not work. The shutter does not open and when it does open there is a black screen. I am very upset. I have wanted this phone for awhile. I want the issue fixed.
ThanksTake the iPhone to an Apple store genius bar for testing, and if it is defective and under warranty they will replace. Since you say iPhone 4, was this a used or refurbished iPhone?
-
I have done absalutely nothing to my 4g apple ipod touch, and it over heats, won't hold a charge, and the front camera will not work. I bought this brand new in december, and i've barely used it. I've tried restarting it and everything, I honestly think this is out raging because i spend over $200 on this. To have for music and instagram. I use it about an hour a day, but i've only been using it for about 3 months although i've had it since December. Any suggestions that may help me?
Try:
- A reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory settings/new iPod
If still problem make an appointment at the Genius Bar of an Apple store. -
Help, web cam is not working properly with win vista
Hii.. my web cam is not working properly with win vista..even if the icon appears bt it does nt start.. its
lenovo easy capture 2.5...so if u cud suggest me anything...
Moderator note; subject editedre-install drivers and try again. ( also easy capture )
-
My integrated web cam is not working
I Am using hp pavilion p001tx laptop. My web cam is not working
It shows a warning
No web cam detected. Try to plugging in a webcam into your computer now. If you are using an integrated camera, Make sure that it is turned on.
Help me please.
My laptop serial number is [Personal Information Removed]Check if the drivers are installed or not.
Try to update the camera drivers and restart the system.
You can also go to device manager setting and see if the webcam is disabled or not.
If everything fails try system resore or run OS recovery. -
HP Compaq web cam is not working
I have Hp Compaq Notebook 620. The devices have 2MP Web Cam but the Web Cam is not working. When i try to make it on, its shows error
"No webcam detected. HP Webcam will now Close"
Please suggest the solution of the problem.Hello Manishshakya,
I see that you are having problems with the webcam on your computer. The unit you have is a HP commercial unit.
I would suggest posting your problem in the HP Commercial Forum as well. There are more users with the computer you have on this board and it is specific to your computer.
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓ -
My HP-Pavilion dv6 web cam is not working properly, fluctuating always
My HP-Pavilion dv6 web cam is not working properly, it is fluctuating always
re-install drivers and try again. ( also easy capture )
-
Web-Cam does not work on Lenovo G480, PLEAS HELP!!
Hello,
I have a Lenovo G480 (20165), and my built-in Web-Cam is not working.
When I enable it by pressing Fn+Esc the little light by the Web-Cam turns on, then shuts off after a second.
So I downloaded the Lenovo Easy Capture, and when I open the software, I get a message saying "Failed To Open Camera".
And when I turn on my laptop, the little light comes on for a short moment, then the light shuts off.
I don't know what to do, It's a brand-new laptop and I've never been able to get the Web-Cam to work, not even on Skype.
I would REALLY appreciate the help. Thank you!Have you installed camera drivers from the us support site? Try reinstalling them
Win 7
http://download.lenovo.com/consumer/mobiles/0qca12ww.exe
http://download.lenovo.com/consumer/mobiles/0lca12ww.exe
Win 8
http://download.lenovo.com/consumer/mobiles/0qca08w8.exe
http://download.lenovo.com/consumer/mobiles/0lca11w8.exe
Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)
If you think a post helped you, then you can give Kudos to the post by pressing the Star on the left of the post. If you think a post solved your problem, then mark it as a solution so that others having the same problem can refer to it. -
- My tx is so slow, and heats up very fast... so i think that the advance is not working properly
- the web cam is not working, since the 3th time iused... when i try to use it with my msn... got freezed, then y try ending the process and doesnt work, y have to restart it but it stay just on logging off... and do nothing more... so i have to switch off directly from the power button
- The screen freezes... some thimes the screen got freezed... and got color distortions too... so i have to to switch off again directly from the power button
i was thinking that it was a software problem... but i restore my lap and it doesnt work cuz it still being with the same problems... so lately im thinking that its a hardware problem... i call to technical support from mexico... but they can do nothing for me cuz i bought my lap at circuitcity from el paso... and that store close a few months ago... so i need help before de warrantie expires...
This is the second time that my lap gives me problems, last time I made the change at the store but this time it will be impossible cuz is now closed...
that is why I seek your help...
i will be grateful if you answer in Spanish because my English is not very good...
thankyou so much...If your warranty has not yet run out get it serviced, now! All of the comments seem to indicate that it is the motherboard>
-
I am using Mac book with windows 7. But my sound card and cam is not working when booted through windows. How can I solve this?
ThanksAssuming that you tried to install Win 7 in bootcamp.
Power on the machine and press and hold the "option" key when you hear the bong sound.
Select the Macintosh HD icon and press "return" or just click on the icon.
Once booted into OS X go to System Preferences and select the Startup Disk icon and configure startup to use the Macintosh HD. -
My iPhone 5 rear camera was not working, now the rear camera is also not working. I have procured the phone in 2012 from San Fransico. USA Can anyone help me, please?
No one here can help you. If your phone is no longer under warranty, a third-party repair shop will most likely be your best bet. You can't mail the phone to Apple, in the US, as Apple does not accept international shipments. You could mail it to a friend/relative, in the US, & they could take it to an Apple store for you. Some Apple stores repair iPhones. Otherwise, you're looking at an out of warranty replacement.
Good luck.
Maybe you are looking for
-
There isn't enough space on the Time Capsule to create a separate backup of the data on the new MacBook. And I am reluctant to delete old backups of the old MacBook to create space to backup the new machine. This occurred about 3 weeks ago so the dat
-
Some time back I was in college and purchased a copy of CS2, I loved it but now after a computer death and a new install on a new PC the registration program won't take the code and continually needs to bee registered, how do I fix it without buying
-
What is the Maximum number of wireless connections to a WRT160Nv2 router? I currently have 4 wireless devices and one wired. I am trying to add another camera. If it is maxed out, what router would you recommend for 10 devices? Thank you in advanc
-
MacBook Pro is VERY slow after Mountain Lion upgrade
Hello folks, I have a MacBook Pro that was running very well before I upgraded to Mountain Lion...since then it runs worse than a Windows machine. The configuration is as follows: Model Name: MacBook Pro Model Identifier: MacBookP
-
Pivot driver in 9.1?
I think I need new software for my Pivot 1700 from Portrait Display Labs. I'm in O.S. 9.1, and the company did not update its software to 9.1. The monitor works just fine, but every time I work in portrait mode (my preferred mode), I lose Acrobat Rea