Camera/Video images missing/not opening

My camera/video stopped working about a week ago. I can take pictures and video but when I go to the gallery there are broken images and they will not open. I get a can't open message or this video can't be played. I can't upload to facebook, instagram, etc or send via mail. what I see when I open my gallery what I see when I open my camera
what I get when I try to open a video
I have hard reset my phone several times.

You need to make sure that the specific camera model is supported by the version of the ACR plug-in you have installed on your machine.
The current version of ACR (Adobe Camera Raw) is ACR 4.5 and there is also ACR 4.6beta.
What version are you running and what camera generated your raw files?

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