Camera Window pops the message "Cannot detect Camera, Check connection to camera, then retry"

I have installed Camera Window in my Windows 8.1 laptop. The moment I invoke Camera window, there is a popup which shows . "Cannot detect Camera, Check connection to camera, then retry. I do not have this issue in my iPAD though. Has anyone come across this issue..?Thanks

zebah_alfred,
Please make sure you have the latest versions of the software installed by downloading them from our website. Please click HERE to go to the download page.
1. Are you connecting to your computer with a USB cable or over Wi-Fi?
2. Are there any other devices connected to your computer other than the camera, aside from a keyboard and mouse of course?
If this is a time sensitive-matter, additional support options are available at Contact Us.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
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http://www.theipadfan.com/workaround-ipad-wifi-issues/
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http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
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http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
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~~~~~~~~~~~~~~~~~~~~~~~
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http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
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iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
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~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Camera Window pops the message "Cannot detect Camera, Check connection to camera, then retry"

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