Camera wizard does not recognise any devices with a camera attached when trying to transfer photos from iPhone 5s.

iTunes recognises my iPhone 5s attached, but does not come up with the scanner/camera wizard giving me the option to upload pictures. I've tried going to control panel on the computer to try and open it that way, but it does not acknowledge that any devices with a camera are attached. It gives me the option to manually add one, but then it gets too technical for me. Anyone any ideas? Help will be greatly appreciated. - Thanks
(P.S. - I'm using Windows XP if that makes a difference).

Hey Catherine Sian,
Thanks for the question. I understand that you are experiencing issues with your iPhone being recognized in iPhoto. The following resource may provide a solution:
iOS: Unable to import photos to computer
http://support.apple.com/kb/TS3195
Thanks,
Matt M.

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Thanks for the question. I understand that you are experiencing issues with your iPhone being recognized in iPhoto. The following resource may provide a solution:
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http://support.apple.com/kb/TS3195
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Camera wizard does not recognise any devices with a camera attached when trying to transfer photos from iPhone 5s.

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