Camera won't work, sending for repairs

I bought an Xperia Z2 from a friend. The phone is nice and everything was working fine, until one day the camera stopped working. Whenever I open a camera app, even any flashlight app, it either says, "Unfortuantely, the camera has stopped" or "Can't connect to camera." I spoke to Sony customer service and received quick troubleshooting help. Unfortunately, neither updating the software, nor resetting the phone helped. I spoke to customer service again and they've asked me to send in the phone. I do not have a purchase receipt for this phone, so I asked a sony rep and he said it wasn't important and I could just send the phone without a receipt. So, I got the RMA, 82914324801 and I'm shipping the phone today. I hope it gets fixed within the next couple of weeks.
I checked the forums for repair reviews and thought it would be great if I document my entire repair process right here.
I've spent a lot of money on this device and just for that 20.7MP camera. I also bought the phone based on the fact that it was still under warranty. I also do not wish to get into a "call sony every other day" cycle.
If you have experienced either great or not-so-great customer service please let me know.
08/29/2014: RMA number generated
09/02/2014: Shipped by FedEx
09/03/2014: Delivered (as per FedEx), no confirmation from Sony
09/08/2014: Received an email from UPS for package shipping out of Sony. Contacted customer service they confirmed my device was being sent back but they didn't have any idea if the device was fixed.

What happened to your phone? Did it fix? And from what country you are? Thanks

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Howdy Mitzymom,
Welcome to Apple Support Communities.
It sounds like there is an issue sending texts with photos from the Messages app on your iPhone. If the issue only occurs in when tapping the icon in the Messages app, not when texting pictures from other apps like the photo app, try the general app troubleshooting suggestions below on the Messages app.
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Restart the app
Close the app and open it again.
Restart your device
Turn the device off and on.
Update your device software and your apps
Update your device to the latest version of iOS.
If the issue occurs when trying to send texts with photos from any app, try the MMS and iMessage troubleshooting suggestions here:
iOS: Troubleshooting Messages - Apple Support
Take care,
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Try:
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least ten seconds, until the Apple logo appears.
- Reset all settings
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- Restore from backup. See:
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If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
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National Instruments
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***Don't forget to give Kudos and Accepted as Solution where it is deserved***

Camera won't work, sending for repairs

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