Camera works but video locks and freezes the phone 4s

when i try to record in video mode screen freezes and lock phone

Basic troubleshooting from the User's Guide is reset, restart, restore.  Has any of this been tried?

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    Photoshop CS5 broke down twice. I deinstalled and than reinstalled. Now CS5 works but I can't install the updates. "An error occurred, try it again later." But it's not said what error occurred.
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