Camileo H10 - white balancing doesn't work

I have bought this recorder in December 2008. I have tested some records in interiors an exterior and I found, that white balancing doesnt work.
I can set it as auto or as manual, but all videos are little bit pink. Is it a firmware problem or is it a wrong piece? Where I can get new firmware?
Thanks for answer

Hello Bunak
Toshiba has released new update and you can find it on Toshiba support and download page under http://eu.computers.toshiba-europe.com > Support & Downloads
On drivers download page please choose the follow criteria:
Product type Options
Family Digital Imagin
Product series Digital Video Cameras
Model Camileo H10
Operating system OS indepent
Driver type Firmware Update
So there you can find Firmware Update version 1.1. Last modified date is 02/12/08.
In order to provide the best quality, updated Firmware for Camileo H10 to results with upgraded function as the follows.
1. Tune MIC input (Improve the volume of MIC)
2. Tune focus window (Improve the AF)
3. Tune AE to avoid the over exposure
4. Tune color matrix and saturation (Improve the color performance)
5. Tune noise filter (Improve the noise level)
6. Tune WB (improve the AWB)
7. Modify UI string in CZ
Here the steps how to do the F/W (Firmware) upgrade:
Firstly, there are two different language version of UI (User Interface) by EU&UK version and EEMEA version. Please select the proper file based on your preferring language.
- EU&UK F/W ver. 1.1 include: English, Deutsch, Franais, Italiano, Espaol, Portugus, Dutch
- EEMEA F/W ver.1.1 include: English, Czech, Greek, Hungarian, Polish, Russian, Turkish, Slovak
*1.Copy F/W files to a SD card*
- Format SD card. Make sure FAT file system is selected before formatting.
- Copy the F/W files ( zburnT_C10.run.elf and DCIM folder ) to root directory of SD card
(PS: there is another folder and file under DCIM folder, please do not change content of this
DCIM folder)
*2. Update Firmware (Please make sure there is no battery inside the camera and AC adaptor is not connected to the camera)*
- Open panel first
- Insert SD card which has the F/W files
- Insert battery (make sure the battery is full), then plug in the AC power adapter to the camera.
- Press Shutter key when you see press shutter to update to start the update process. During F/W updating the LED will keep blinking. Do not remove battery or disconnect AC power adapter during this operation otherwise the camera will be damaged.
*3. Update Completed*
- The LED stops blinking after the firmware updating has been completed (Please make sure the LED stop blinking)
- Before reboot the camera please remove the AC power adapter, battery and SD card from camera in order to avoid updating firmware again.
- The F/W upgrade had been completed.
Please follow these steps and let me know if everything is Ok now.
Good luck!

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