Campaign automation recurring and refresh target group

Hi,
i'm working with CRM 5.0 and i work for the first time with target group and recurring campaign.
I need to create birthdate campaign to send greetengs to bp that match birthdate, but i dont' know how refresh target group Bp every day.
Someone could help me? thank in advance.

Hi,
Plz surf through following links
http://help.sap.com/saphelp_crm40/helpdata/en/d2/1d13bd5cd34040a2f03b622d121a43/frameset.htm
http://help.sap.com/saphelp_crm40/helpdata/en/b3/0b343e2dffb92ee10000000a114084/frameset.htm
Best Regards,
Pratik Patel
<b>Reward with Points!</b>

Similar Messages

Creation of Campaign Id and assign Target Group to it.

Hi all,
I am facing a problem in creating a Campaign Id. This is the first time i am working on CRM Marketing Campaign, and i dont know the process of creating a Campaign id for a Target Group created for BP's. Please do help me in providing me any program or link where i can find the sample programs for creation of campaign id, Campaign Element, Profile Set, Target Group, Assigning BP's to Target Group.. I am presently using the below mentioned function modules/BAPI's for creation of Profile Set, Target Group etc.,
For Profile Set Creation:                                         BAPI_PROFILESET_CREATE
For Target Group Creation:                                    BAPI_TARGETGROUP_CREATE
For Assigning Target Group to Campaign:             MKTPL_TGGR_ASSIGN_CREATE
for Campaign Element:                                            MKT_ELEMENT_CREATE
Please provide me complete program to explain the above.
Thanks in Advance,
Nagesh Thanneeru.

hi,
Target group is a group of BP, like a BP list. It's a kind of master data which can be used in business transaction.
And profile set is a base of target group, just like Product Hierachy and Product category. Each target group should belong to a profile set. So create the profile set, before you create target group.
Campaign is a kind of Marketing element of CRM Marketing. In campaign, it need the BP or BP group or Target Group as its campaign objectives. Just like Customer of Sales Order, Vendor of Purchase order.
Campaign can be assigned several target groups or BP or BP groups in it.
So if you want to create campaign and assign target group to it, the steps is:
1. create a profile set by BAPI_PROFILESET_CREATE
2. create target group by BAPI_TARGETGROUP_CREATE, in this calling, you will use the profile set created before.
3. create campaign by MKT_ELEMENT_CREATE
4. assign the target group to your campaign, by MKTPL_TGGR_ASSIGN_CREATEl, the target group comes from step 2, the campaign comes from step 3

Custom Attributes in Target Group Email Campaign Not Refreshed

We have a campaign sending emails to a target group of BPs. To fill our custom attributes with values we have implemented our code in badi CRM_IM_ADD_DATA_BADI method CRM_IM_BPSELE. We tested our code using the Test Send feature from the email form and all worked fine.
But when we ran the campaign in the background for a Target Group with multiple BPs it would not work correctly, our attribute values were incorrect.
We discovered while debugging the job, that the badi gets run once for each BP, but the attribute values from the previous BP do NOT get refreshed. In fact there are 2 entire sets of attribute records in the CT_ATT_VALUES table parameter. Each time through it multiplies by another set of our attributes.
I have put code in the badi as a workaround that deletes the previously filled attributes for the previous BP, but I'd like to figure out what is causing this problem.
Any help would be appreciated.
thanks,
Lee

Hi Lee,
Is this issue resolved for you now??
I am facing the similar problem.
Though the BADi is not used for these two mails (it is used in some other mail forms), it is actually called in 'CRM_ERMS_MAIL_COMPOSE' Function Module and the process is same as u said. There are 2 sets of values.
I am using a Mail Alert functionality where in a 'Mail Alert ON' is sent to field engineers (FE) and then upon FE accepting the work we will send a 'Mail Alert OFF' to FEs.
Problem is, we get one or two fields data incorrectly sometimes. I am not able to find out the root cause yet.
Please let me know if you have had any resolution to this!
Thanks in advance.
Chaitanya

Target groups and marketting compaigns

Hello all,
I am seeking for information about target groups and campaigns,
Where target group ID and compaign ID are stored?
Where can I find function modules that returns all bp's belongs to target group, and all target groups belongs to campaing?
All help wil be appriciated,
Rika

Hi Rika,
You will find campaign detials in table CGPL_TASK. Use function module CRM_MKTTG_TG_READ to get all bp's belong to target group.
Thanks
Swagatika

Segmentation and Target groups

Hi,
Is there a way to create sub-sets of Target Groups so that whenever users run a campaign, the system does not have to go back todatabase tables to filter data, but it is done in sub-sests only to enhance system performance.
Regards,
Monica

Hi Pooja,
which version of the product do you use? CRM 2007?
Scenario 1) I need to combine 2 profiles with an 'OR' condition and create target groups out of the combined profile. How do I accomplish this? Is there any method to combine profiles in the Graphic Modeler?
=> You could have 2 profiles in a profileset and create the target group for the complete profileset. Then the results are "OR combined".
=> Alternatively you can create a new profile which consists of all attributes and create a target group for this profile.
Scenario 2) If we have 2 profiles and a target group in a profile set how do I create a Target Group for all the BP's in the Profile set. The only selection criteria in the Graphic Modeller for me right now is Attribute lists. How do I select Target Groups and Profiles
=> Just create the target group for the complete profile set, then one consolidated target group is created.
Does this help?
Regards, Guido.

Error assigning Target Group to Campaign Element

Hi
I have created a Target group for a Campaign. I have saved and exported target group to channel and started the Campaign. But it shows error message saying No Target Groups are assigned to Campaign Element..
Why is it showing error even after assigning members for the target group and exporting the TG to Channel. I have updated the status from created to released, approved before Starting the campaign.
Please help.
Thx.

Hi Kalees
Do you have a campaign element in your campaign? If so assign the target group to the campaign element in the segments assignment block.
Cheers
Declan

Combine Profiles and Target Groups -Segmentation

Hi Experts,
I have a requirement where I will need to join profiles with other profiles and Target groups. I checked in help.sap and I saw the following sentence regarding combining the profiles.
In addition to attributes, you can also combine profiles with other profiles and with target groups.
Example
You select a profile from the components area, drag it onto an existing profile in the staging area and choose keep. The resulting profile contains the attributes contained in both profiles as inclusive conditions.
How do I get the Profiles and the Target groups in the Components area? I can only view the existing Attribute lists. Is there any setting that I have to make to see the existing profiles and target groups ?
Any help will be greatly appreciated.

Hi Pooja,
which version of the product do you use? CRM 2007?
Scenario 1) I need to combine 2 profiles with an 'OR' condition and create target groups out of the combined profile. How do I accomplish this? Is there any method to combine profiles in the Graphic Modeler?
=> You could have 2 profiles in a profileset and create the target group for the complete profileset. Then the results are "OR combined".
=> Alternatively you can create a new profile which consists of all attributes and create a target group for this profile.
Scenario 2) If we have 2 profiles and a target group in a profile set how do I create a Target Group for all the BP's in the Profile set. The only selection criteria in the Graphic Modeller for me right now is Attribute lists. How do I select Target Groups and Profiles
=> Just create the target group for the complete profile set, then one consolidated target group is created.
Does this help?
Regards, Guido.

Target group with attributes of persons and organizations

Hi,
we are using marketing attributes for persons and organizations.
Now, we want to realize a segmentation for organizations with marketing attribute productgroup xyz and persons with marketing attribute decider.
Is it possible to combine organizations with marketing attributes and persons with marketing-attributes in one target group?
thanks

Hi,
thank you very much for your answers!
Im sorry, I think my description was too short. I have the following situation / problem:
I am using InfoSet CRM_MKTTG_BP_ORG with business partner BUT000-PARTNER_GUID.
My person datasource based on Info Set CRM_MKTTG_BP_ORG and business partner BUT000_PER-PARTNER_GUID.
Furthermore Im using an attribute Set for organizational attributes and an attribute set for person attributes.
Now I want to build up a target group with persons who have specific attributes. The persons should be members of organisations with specific attributes.
Example: Persons with attribute decider should be member of organizations with attribute productgroup xyz.
We are using SAP CRM 5.0. I added the function modul CRM_MKTTG_PF_BP_TAB_TO_CP in my organization Datasource.
But I have problems to build up a profil set and a target group where I can combine the attributes of the organizations and the attributes of the persons. The counting result is 0.
I hope my description is understandable. Thank you in advance!
Volker

Campaign Automation Responses

All I have configured campaign automation .
Scenario: To collect all survey responders to one target group and collect non-responders to different target group.
System Settings:
Configuration:
1.     Objective, tactics, campaign type, communication medium, transaction type for outgoing email, transaction types for incoming email, for incoming email transaction type defined Action profile, all workflow settings, marketing survey, attached survey URL to email form, created target group with email id
Settings:
1.     Created campaign
2.     Created campaign element1 with target group, communication medium (email), workflow u2013 send target group to channel
3.     Created rules u2013 survey responders to campaign element2, non-responders to campaign element3
4.     Created Campaign elemen2, attached empty target group, workflow- Add BP to Target Group
5.     Created campaign element 3, attached empty target group, workflow u2013 Add BP to Target Group
Problem:
1.     After executing the campaign, I can see the email with survey. When I save the survey, it prompts me to Outlook with To Email ID and also .ATT file.
2.     After the sending this email, in campaign element1, NUMBER OF RESPONSES ARE NOT GETTING UPDATED
3.     Also, target groups Campaign Element2 and Element3 are empty
What are the required settings for BAdI?
a.     BAdI: Campaign Determination
b.     BAdI: PAI Processing of Survey Data in Campaign Automation
Please let me know

Hi,
You dont need BAdi implemention for your scenario. SAP standard provides this functionality.
Now, sice you are facing the problem, check the below points:
1.) "Start for every respondent" should be checked.
2.) Check the URL in your mail form: You should insert the URL with option "tracking via Target Site" or "Intermediate site" based on
      your requirement. To know the differenc between these two tracking option, check the documentation for Hyperlink in
      Personalized Mail under Marketing scenario.
3.) Last but not least, check your condition. Make sure you have selected the correct question and answer in the decission node.
If these three are correct, your requirement will be met. You do not need any BAdi implementation for this requirement.
BR, Sathish R

Workflows for campaign automation

Dear experts,
We are working on campaign automation in CRM 5.0
As per the business scenario we need to send the target group in a file to the third party.
We have created a start node and a campaign element.
Attached a target group and assigned workflow( Create target group and send to the channel) to the campaign element.The remaining details filled in.
Now when we start the campaign automation the message displays as "campaign started successfully" but we are unable to see output.
Do we need to activate workflows run campaign campaign ?
If it is so how activate workflows ?
Points willl be rewarded for the suitable solution.
Regards,
Madhu

Hi,
For setting up partner determination procedure for Campaign, goto transaction spro.
Choose CRM->Marketing ->Marketing Planning and Campaign Management
In here, please expand the node 'Partner Processing'. There is IMG documentation help available on how to set up PDP.
Hope this helps.
Thanks and Regards,
Nisha

Add BP in a target group at account creation

Hello experts !
I'd like to know how in java or ABAP I could automatically add a BP in a target group when the account is created. The BP should after that use a campaign code associated with the target group, immediately after account creation.
Thank you for your help !
Julien

Hi Julien,
You will have to either create a custom program which gets triggered whenever there is any new BP created and then that program should execute the refresh of the target group.
Or you setup the frequency of the Target group refresh in background to to say hourly.
I am sorry i don;t see any other solution approach to this.
rgrds,
Randhir
Edited by: Randhir Soni on Jun 17, 2011 4:28 PM

Please give theortical explanation of campaign Automation

Hi
Guys can any one give theoritically what is campaign Automation? it is most frequently asked interview question plz explain, i know on system but they r not happy with system mapping , they r asking theorytically to explain.regards

Hi Venkat,
Campaign automation, as name suggest it is automating campaigns.. (Marketing campaigns.)
typical activities in a campaign are
1) define the target group(set of customers) to be targeted as part of campaign,
2) Define the partner responsible for the same.
3) define the email content to be send and on what response to be send..(workflow process)
4) To create leads based on positive response.
etc...
All this process once automated, ie, once ur campaign is released, all this actions would happen automatically, this is called to automate a campaign..
sounds gr8... isn't it?
Best Regards,
Pratik Patel
<b>Reward with Points!</b>

CAMPAIGN AUTOMATION

Hi All,
Can anyone please provide the step by step configuration for the campaign automation.
your help will be highly appreciated.
Regards
Sumit Srivastava

Hi Sumeet,
Please check the posts by Anees Biswas, Sarika & Priyank
http://scn.sap.com/community/crm/marketing/blog/2013/06/03/create-launch-a-campaign-using-a-newly-created-target-group
https://scn.sap.com/docs/DOC-24802
http://scn.sap.com/docs/DOC-36394
And go to 'Marketing' space in SCN and check for Blog posts and Documentation, you will get all the information you needed.
regards

Regeneration of Target Group

Hi crmguys,
We have the following case about the Target Group in CRM Marketing:
Already Generate a Target Group in Segment Builder on x date
A Campaign has been created and the Target Group has been assigned to this Campaign
After that some changes has been done at the time of releasing the campaign,
shall i have to regenerate the target group or not to get the exact target group accroding to attribute list
thanks in advance
Raj

hi
you said you already maintained the target group ,so when you release the campign its pretty simple,if you have maintained the target group using the same set of attributes which are there in your attribute list,then you need not create the target group again
but if thats not the case then you need to regenerate the target group on the basis of attribute list,infosets or BW query,using whatever you want to do the segmentation.
target group once assigned to the campaigns can be used again and again but on the basis of which target group are assigned is very crucial.this must be remembered every time we do segmentation.
besides you can maintain a background job for scheduling the target group assignment to the BP too,so that once target group is generated it is assigned automatically for segmentation.
best regards
ashish

Archiving Target Groups

Hi Experts,
I need help with Archiving Target Groups and Profiles. I understand that I need to select "To Be Archived " checkbox to archive the Target groups and Profiles. We are on CRM 2007 and I do not find the Checkbox for Archiving on the Target Group and Profiles.
1) Where can I find the Archiving Checkbox? (Is there any specific procedure that I need to follow?)
2) Do I have to maintain any residual times for Target group Archiving?
3) If the Target group is used in a Campaign does that Campaign have to be under released or rejected status for the Target Group to be archived? (Is there a dependency?)
Please help.
Regards,
Pooja

HI Pooja,
The status should be " Finished or Rejected" on the campaign and not " Released ".
Comming to your questions
1)In order to Archive a target group assigned to a Camapiagn is it mandatory to archive the campaign and then the target group or Can we archive the Target group seperately?
Scenario 1: Campaign A has TG B and the campaign is released with the TGB.
In such a scenario where the TGB is already associated to a CampA , SAP standard Archiving procedure wont allow you to Archive TG B only. You should first set the campaign status to" Finished or Rejected " and follow the Standard Archiving procedure.
Scenario 2: You have created a TG in the segment builder and it is not attached to any Campaign.
In such a scenario you can Archive the TG Only using the SAP archiving procedure
The archiving objects for this scenario are CRM_MKTSET (profile set) and CRM_MKTTG (target groups)
2) I do not see the option of maintaining the residual times for the target groups in customizing.
There is no residual time cutomizing for TG's archiving. The check that is made during TG archiving is if it has a status " To Archive ".
We are currently working on CRM 5.0 and we do have the status on TG "To be Archvied" and also based on the application help for CRM 2007 i see that "To be Archived is one of the status in TG properties", Try setting the Modeling Completed Status first on the TG and then check if the system shows you the "To be Archived" status ,If this does'nt work then I would suggest you to raise an OSS note to SAP.
http://help.sap.com/saphelp_crm60/helpdata/en/46/350ac486e01421e10000000a1553f6/frameset.htm
(Archiving Marketing Segments)
Hope these answer your question !
Regards,
Naveen

Campaign automation recurring and refresh target group

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