Campaign Determination in ECC sales Orders

Hi Experts,
I'm able to configure the campaign determination correctly and is working fine for single customer and product. Now my requirment is that I need to configure for a group of customers. So in that case I will create a target group. But when I check the ECC system to see if there is a field "Target Group" availabe in the Condition table maintenance it does not exist. So can any one help me how to configure this situation.
Regards
Vinod

Hi Vinod,
you might want to review http://help.sap.com/saphelp_crm70/helpdata/EN/46/01a0078aa1703fe10000000a155369/content.htm. In Ecc field catalogue for campaign determination there is the field TARGET_GROUP_ID available, which you can use to setup your condition table.
Hope this helps.
Best Regards,
Michael

Similar Messages

How to link CRM Campaign to ECC Sales Orders

Dear all,
How to see Sales (R/3) that happened as a result of Specific CRM Campaign execution.
while creating R/3 Sales Order where do we refer relevant Campaign ID.
In SAP how to analyse with respect to Budget, Cost and Actual Sales for a Campaign.
In Campaign where do we enter Budget and Cost information and how will it synchronize with R/3 system for revenue analysis purpose.
What is the standard solution for this and what is the required landscape for this.
Please help me to resolve the above issues, Each suggestion will be highly appreciated.
Best regards
Raghu ram

Hi Raghu,
You have to do the configuration related to Campaign Determination for geting the campaign Id in ECC sales Order.
Pls find the related link to do the configuration
http://help.sap.com/saphelp_crm40/helpdata/en/6b/160ade5eda5b42a0d756961f99a2a1/content.htm
Regards
Vinod

How to create a campaign(Voucher/Coupon) in CRM based on ECC sales order

Hello All,
We have a requirement, in Coupon code generation . When sales order are created successfully in ECC, based on the ECC sales order campaign(Coupon/Voucher) needs to be generated in CRM.
Please help me in this regard.
Regards
Ashwin

i found appropriate support on Welcome to the SAP Configuration Workgroup! | Configuration Workgroup
Thus, i posted there a simple example of the achievement ! :-)

Query on CRM Campaign Determination in ECC

Hi Friends,
Can anyone help me with a doubt on campaign determination in ECC?
My query is 'what happens during campaign determination in SAP ECC Sales Orders, if we have multiple CRM campaigns hits for the same access sequence?". Does the system give a pop-up and allow the user to select one of them? Or is there any other way the system deals with this?
Any inputs are highly appreciated. Kindly help.
Thanks in advance !
Neeraj Sharma

Hi Neeraj,
if multiple campaigns are determined for an item they are basically all assigned to that item: see http://help.sap.com/erp2005_ehp_04/helpdata/EN/da/145142a238bd30e10000000a155106/content.htm for further details.
Best Regards,
Michael

Account determination error in sales order

Dear all,
Please help. Trying to release a billing document to accounting. Getting the error:
Document 90000004 saved (error in account determination)
Message no. VF051
While analysing: going to Environment - Accnt determination analysis - Revenue accounts :- no condition types are coming under the procedure KOFI000. Checked settings in vkoa. All G/L accounts are mapped. There are invoices of the same document type, with the same condition types in production with correct account determination.
On further analysis, found that no condition types are coming not determined in the sales orders. Yet there is no incompletion log. Quite baffled. The users are punching in cut over sales orders into production. Please help me rectify the situation.
Thanks,
Kasturi

I hope you have incompletion log (OVA2) maintain for WBS element in your sales order.
Like
Table
Fld Name
Desc
Screen
Status
VBAK
PS_PSP_PNR
WBS Element
KKNT
Based your requirement , say, 01
VBAP
PS_PSP_PNR
WBS Element
PKNT
Based your requirement , say, 06
Regards
JP

Re-run Free goods Determination procedure in sales order

Hi frnds,
Free Goods determination procedure will run when I am entering material in the sales order.
Like pricing (caarry out new pricing option)can we re-run the free goods determination procedure in sales order after entering the material.
Please help me.
Sunil Garg

Hi Sunil,
U cannot rerun the free goods. As free goods are given based on the material whenever u cahnge the materrial quantity then only it will be rerunned, but not during pricing,. Free goods condition records r based on the material

Account Determination Procedure in Sales Order

Hi All,
I have a problem regarding account determination procedure in sales order.
When I create a new sales document, and go to menu Environment --> Analysis --> Account Determination, the information about the procedure is blank.
For your information, I already assign this sales document type to a billing type.
This billing type also already has an account determination procedure, which is KOFI00.
The G/L Account in VKOA also already been set up for the combination of Condition Type - Chart of Acct - Sales Org - Account Assignment Category in Customer and Material - Account Key.
But every time I create a new sales order, I cannot get the account determination procedure.
Anyone can please help me to solve this problem?
Thank you in advance

Hi Surya,
Have you assigned Billing type For Ex: F2 or F1 to respective Sales Order Type in Sales Document Type controls VOV8.
Assign these F2 against Delivery Related billing and F1 is for Order Related billing.
Assign KOFI0000 to respective Billing Types F2 and F1.
And check, hope issue may resolve.
Revert if u have any query.
Regards
Durga sana.

CST or VAT determination automatically in sales order

Dear all,
I want to determine the CST or VAT both in a single sales order for different Items based on plant regions and customer region.
for more details let me give you an example.
I have,
           2 plants - A(Maharashtra), B(Delhi)
           Customer - X (Delhi), Y (UP)
           Material - M
now I create an order for customers X and Y with the same material M
Scenario 1
SP - X (Delhi)
             -Matl <-----> Plant <--
> Taxes
             -M    <-----> A (MH) <-----> CST
Scenario 2
SP - X (Delhi)
            -Matl <-----> Plant <--
> Taxes
             -M    <-----> B (DL) <-----> VAT
Scenario 3
SP - Y (UP)
            -Matl <-----> Plant <--
> Taxes
             -M    <-----> A (MH) <-----> CST
Scenario 4
SP - Y (UP)
             -Matl <-----> Plant <--
> Taxes
             -M    <-----> B (DL) <-----> CST
Are the above scenarios possible automatically?
what kind of settings required in the pricing procedure and how the Condition records should be maintained?
If I am giving any wrong example technically.
Just suggest me the settings in pricing procedure and condition record maintenance
to determine CST or VAT for the same material depending on the different combinations of Customer Region (State) and Plant Region(State)
Thanks alot in advance for the time spent and helping me out by solutions.
Best regards,
Vojas
Edited by: Vojas6 on Mar 25, 2009 12:19 PM
Edited by: Vojas6 on Mar 25, 2009 12:24 PM
Edited by: Vojas6 on Mar 25, 2009 12:35 PM

Hi
It can be determined automatically in sales order
but for this you have to maintain in Material master (CST & VAT maintain the Tax classification)
and also for the Customer master cst & vat tax classification
create condition table for both the condition types with fields
Country/PlntRegion/Region/TaxCl2Cust/TaxCl.2Mat
maintain the condition records as per the matrix combination
regards

Account determination analysis in sales order

Hi there,
in a sales order processing (VA02/VA03) I'd like to know which accounts will be determined prior to invoincing it.
I find the "account determination analysis" tool through the menù path: "Environment" -> "Analysis" -> "Account Determination" (FCODE = 'KTPR'), but it shows an empty screen
The same tool shows the desired data during an invoice processing (VF02/VF03).
How can do to see the account determination analysis in sales order processing, and not in invoice processing ?
This tool shows an empty screen even if the order is invoiced, or not.
So I'm asking: which is the meaning of this tool inside sales order processing ?
Hope I've explained correctly my problem.
Thanks in advance.
Andrea

Hi Nagaraj,
the sales order amount is > 0, but the account determination analysis tool still show me an empty screen
It seems this tool runs only into invoice processing.
I try to follow the ABAP debugger and at a certain point it uses the "account determination procedure" (KOFI00), that in the sales order is missing ... maybe this is the problem ...
Best regards
Andrea

Revenue Account Determination based on Sales Order Document Type & Service Order Type

Hi Expert,
I have Customer Service Module with Resource Related Billing for services attached with SD.
When DP90 runs sales document debit memo request is created & then debt memo is created.
I need to configure Revenue Account Determination based on Sales Order Type and also based on Service Order Type.
I did not see any field catalogue in revenue account determination for order type, For communication structure KOMKCV Header and KOMPCV Item level there is no field for sales order type nor service order type.
Is it possible to bring in both order types? Can ABAP person do it?
How to bring these fields?
Is it possible & recommendd to have service order type filed AURAT for service order into this sturcture?
Is this configuration is OK acceptable by SAP? If so is there any chnace for issues errors & wrong determination from FI CO view?
Your valued input is highly appreciated.
Thanks
Prakash Parikh

Hi Prakash,
Yes, you can certainly add new table fields into the field catalog KOMKCV and KOMPCV and use it during account determination. You will also have to add these new fields in the user exit RV60AFZZ for it to work. I believe you will need ABAPer's help to make this work. The abaper will have to crate a ZZFIELD (ZZAUART for example) and put it in the structure and use the same in the user exit to pass the values.
In your case, what I am not sure is, are you looking to modify the existing standard tables or creating new ones. My suggestion is to create the new condition tables with these new fields (like document type) after adding it to the field catalog. Only modify the access sequence (KOFI) in such a way that your new tables are access first before it goes into standard tables (or you can adjust it according to your scenario.
We have done it in our company and it is working fine. Basically what we have done is to create new tables instead of modifying the standard ones. We have adjusted the access sequence in such a way that some of our custom tables are accessed first before the standard SAP tables (C001 to C005).
I found a similar requirement on SCN. This might help.
Adding New Field in Account Determination
Hope this helps.
Regards,
Mukund S

Partner function SP determine in the sales order

Dear SD Gurus,
I want to determine the partner function SP in the sales order, when not entered anyvalue, the sales should give incopleteness check.
But what the client here wants is that, sometimes the client wont enter any value on the sales order,so he will deleted the automatcally determined part function on the partner tab of the sales order header.
Here the partner function should be not mandatory (because when the client wants to deleted the line ofn the header tab,system doesnt allow to do it). Also the partner function should not be not modifiable, because he may want to change it when sth wrong has been entered.
So to automatically determined the partner function on the sales order,either modifiable or mandatory should be selected as I know.But when both are selected, this is not a good way for usage.
Do you have any suggeston to make this partner functon automatically determine on the sales order and when wanted, deleted?
Thanks
Jack

Hi,
Try this way and see whether it's what is require by the customer.
First of all what is this Partner function your talking about?
Can you maintain this Partner function for each customer? If possible you can try this method.
Go to below IMG path:
Sales and Distribution / Basic Functions / Partner Determination / Set Up Partner Determination / Set Up Partner Determination for Customer Master
Then highlight the "Partner Determination Procedure"
Double click on "Partner Functions in Procedure" node
If you haven't maintained your partner function there, add it
Set it Mandatory if you want it to be set mandatory for each customer.
Save
Then go to below IMG path:
Sales and Distribution / Basic Functions / Partner Determination / Set Up Partner Determination / Set Up Partner Determination for Sales Document Header
Highlight the relevant Partner Determination Procedure for Order Header
Double click on "Partner Functions in Procedure" node
Add If you haven't maintained your partner function there, add it
Don't Mark it as mandatory or not modifiable
Save
Now go to you customer master from XD02 transaction.
System will ask you to add new partner function as it is Mandatory.
Now create a Sales order from that customer.
System will automatically copy that Partner function to you Order Header.
If user wants to delete it, he can delete it from there.
If user want to change it, he can change it from there.
Hope this helps !
Best regards,
Anupa

Condition type not flown(not determined) into the sales order

Hello Experts,
There is one discount condition type which is having proper condition records, validity date.However, it is not getting determined properly and is not flown into the sales order. the user wants to know why this may happen.I tried to reason it may be the sales order date and the conditon record date may be different or the condition record is changed after the creation of the sales order.neither of the reasons seem to hold good. any ideas?
Regards,
Raj

Hello,
I have looked into the analysis and asked him to update the condition by clicking on that.also, I found that the condition record is having a proper valid date. now the user would update only after knowing the exact reason why it did not flow into the sales order,he knows he has to update the condition but would not do so till he knows the right reason why condition is not determined in the sales order. now this is the situation.
the probable reasons as per analysis of the conditon type are as follows(for your information). can it be one ofThere are different reasons for this:
1)The condition was deleted manually in the item condition screen.
2)The condition record was created later. Please note that order processing and pricing have buffer mechanisms. This means that a newly added condition record might only be found after order processing has been left completely and then started again. them?
Regards,
Raj.

How to add ECC Sales Orders to Interaction History?

I have configured the Interaction History Profiles through IMG --> CRM --> IC WebClient --> Master Data --> Define Interaction History Profiles. In the profile, I added transaction type TA along with other custom transaction types. The new profile was assigned to the functional profile on the business role. However, I am unable to see any sales order history in the interaction history (but am able to see the other custom transaction types).
I made similar configuration changes to the account fact sheet. Here I followed instructions from this blog: http://sites.google.com/site/rupeshpatil/tweets/addsalesordertoaccountfactsheet . I used transaction type TA for the search display. The account fact sheet is able to retrieve the ECC sales orders without any problems.
I am also having the same issue with agent inbox search for sales orders, but this is not as critical.
The ERP Sales Order Profiles have also been set up to use the ECC client with document types OR and TA, and have been assigned to the functional profile on the business role. IMG --> CRM --> IC WebClient --> Business Transaction --> ERP Sales Order --> Define Profiles for Sales Order

Hi Jerry
Check class CL_CRM_IC_IHISTSEARCH_IMPL (the view controller's class), method SET_ALLOWED_BT_OBJECT_TYPES, you'll see these values hard-coded.
Allowed Business object types:
    gc_object_type-businessactivity TO me->gt_object_type,   " BUS2000126
    gc_object_type-service          TO me->gt_object_type,   " BUS2000116
    gc_object_type-lead             TO me->gt_object_type,   " BUS2000108
    gc_object_type-sales            TO me->gt_object_type,   " BUS2000115
    gc_object_type-complaint        TO me->gt_object_type,   " BUS2000120
    gc_object_type-task             TO me->gt_object_type,   " BUS2000125
New from CRM 7.0
    gc_object_type-opportunity      TO me->gt_object_type,   " BUS2000111
    gc_object_type-incident         TO me->gt_object_type,   " BUS2000223
    gc_object_type-problem          TO me->gt_object_type,   " BUS2000224
    gc_object_type-contract_sales   TO me->gt_object_type,   " BUS2000121
    gc_object_type-contract_service TO me->gt_object_type.   " BUS2000112
Rupesh

MWST not getting determined in CRM Sales Order

Hi All,
I am working on a scenario where we are using MWST for tax calculations. I am able to get the tax calculations correctly in ECC but when I create a Sales Order in CRM, MWST is not getting determined.
I have maintained the following
1) Downloaded the ECC customizing into CRM
2) Downloaded the pricing procedure into CRM
3) Downloaded the pricing conditions into CRM
4) Downloaded the pricing condition tables into CRM
5) Maintained the tax classification for Business Partner
Thanks in advance.
Regards,
Sandeep

Hi Sandeep,
did you try to use the price analysis in SAP GUI (set user parameter PRC_TRACE = X in SU3) to get further details what is missing for MWST determination? There could be multiple reasons for this issue.
Best Regards,
Michael

Material Susbsitution in ECC Sales order ATP Check

Hello all,
I have used GATP and implemented Material susbtitutions.
Now i am looking to achieve the following in ECC:
1) During ATP check, ECC should first look for availability on the material in the sales order item
2) If enough supply is not found(ATP Check fails), then system should substitute this material with another material; this substitution should happen only if the ATP check on the customer ordered material fails;
Is ECC capable of doing this? I already tried Material determiantion and all reason codes; But material determination is directly replacing the customer ordered material with the substituted material even though there is enough stock on the sales order material.
thanks

In std, you can achieve this.
In Material Determination, while Creating Condition records in VB11,
maintain appropriate Substitution reason ( for eg:0001)
enter Customer Ordered Material in "Material Entered" field & substitute Material in " Material" field.
now Goto- Alternative materials or Press F2, Enter the another material to substitute Material if the first Substitute material doesnt have enough Stock , Tick the "MRP Indicator" & save the record.
( ref: Help doc of MRP Indicator,
MRP indicator for alternative material in product selection
Material requirements planning (MRP) indicator for automatic product selection.
Use
The MRP indicator displays the alternative material for which a subitem can be created in case a requirement can't be met. Material requirements planning uses the subitem to determine the requirement shortage.
Note:
Only one alternative material can be indicated as relevant for materials planning.)
Test & revert.

Campaign Determination in ECC sales Orders

Similar Messages

Maybe you are looking for