Campaign Management - Procurement of Media

We are starting a new project to implement SAP CRM and there is a set of business requirements around our planning and procurement of media, including TV, radio, newspaper, magazine, direct mailings, etc. My initial plan is to implement Campaign Management; however, this does not appear to address the procurement of media. If I review the IS-Media solution it addresses the sale of Media but where in SAP should the procurement of Media be handled? Remember that we will want all the details that are being captured on the sales side in the procurement side.
Thoughts?

Hi,
You can extract the data of campaign in CSV or XML format.Need to create file export variant, communication medium as file export.Implement BADI 'CRM_MKT_EXP_CAMP_DAT' to export data to open channel.
Regards,
Brahmaji

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Dialer not connecting to campaign manager

Hello,
I have the dialer not connecting to campaign manager and showing the following:
10:00:50 Trace: Attempting EMT connection to computer [172.16.200.82/172.16.200.82], port [40032]
10:00:51 Trace:         Unable to establish an EMT connection:
10:00:51 Trace:         error value [10060], text: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because con
nected host has failed to respond.
Also the dialer PIM is showing the following:
10:01:37 Trace: Transport: appServerHostName1 = 172.16.200.83
10:01:37 Trace: Transport: appTcpServiceName1 = 38001
10:01:37 Trace: Transport: appServerHostName2 = 172.16.200.83
10:01:37 Trace: Transport: appTcpServiceName2 = 38001
10:01:37 Peripheral 5004 sending OPC PIM_OK_ACK acknowledgment for command PIM_CONFIGURE_REQ (TransID=0).
10:01:37 Attempting to connect to MR application at IP address 172.16.200.83 port 38001.
10:01:38 Attempting to connect to MR application at IP address 172.16.200.83 port 38001.
10:01:49 Attempting to connect to MR application at IP address 172.16.200.83 port 38001.
10:01:50 Attempting to connect to MR application at IP address 172.16.200.83 port 38001.
10:02:02 Attempting to connect to MR application at IP address 172.16.200.83 port 38001.
10:02:03 Attempting to connect to MR application at IP address 172.16.200.83 port 38001.
10:02:08 ProcessPIMSetIdleReq: Peripheral 5004 going idle.
10:02:14 Peripheral 5004 sending OPC PIM_OK_ACK acknowledgment for command PIM_SET_IDLE_REQ (TransID=-1).
I have checked network connectivity, ping by IP address, ping by hostname, dialer config pointing to address of LoggerA.
What should I check next?
Note that I have outbound dialer working fine on ProggerA and I am currently duplexing PG and pim process on ProggerB. PIM1 is ACTIVE but PIM2 is IDLE (logs above are for PIM2)
Thanks,
Justine.

Hi,
Are you planning to have Duplex dialers ?
(Assuming it is SIP)If that's the case, you may have to look at the Best Practices for SIP dialer in SRND.
"Use a media routing PG with one media routing PIM for duplex SIP Dialers. One SIP Dialer is active while another SIP Dialer is in warm standby mode. One MR PIM is for each SIP Dialer. In a duplex MR PG environment, each PG side has only one PIM that connects to the local dialer                     when the Dialer becomes active"
Regards,
Senthil

Campaign Management Project in Oracle 8i

Hi,
My company is going to develop a Campaign Management System in
Oracle8i.
Our user has defined 500 attributes in the customer profile for
selection criteria. The customer profile have about 3million
records. The system's responce time should be within 1minutes.
Now, we have two proposed solution :
1. Use one table which contains the 500 fields and all the
fields will be created as index;
2. Divided the 500 fields in seperate tables and use table join
to join them together.
Which method would be better / are there any other solution for
the problem?
Thanks!!
Stephen

WHat is the purpose of the system? Is this a transaction
oriented or query oriented system? If you're mainly extracting
data (and since you chose this forum I'll assume you are), then
it would be a good candidate for a star schema.
A dimensional model works extremely well with this kind of
data. Logically break up your query criteria into multiple
dimensions and put your fact data in fact table(s).
I can't give you more info then that without a lot more info
about your system and it's attributes but that should get you
started.
Lewis

Document required on campaign management

Hi,
Can anyone plz send the document for campaign management configuration to me at [email protected]
I have already done the Base config provided in C22_BB_ConfigGuide_EN_DE.doc, I want the other steps related to target group and campaign execution.
Regards
SAP CRM

Hi Saravana,
I am giving you the link for this
http://help.sap.com/bp_crmv152/CRM_DE/BBLibrary/Documentation/C22_BB_ConfigGuide_EN_DE.doc
Hope this link helps you.
Regards
Nadh.

Authorizations in Campaign Management

Hi Folks
How do we setup authorizations in CRM for Campaign Management.
I would like to have role for Campaign Creator, Campaign Release, Campaign Approver. Are there any specific authorization objects that drives this functionality. Any help on this is highly appreciated
Thanks
KV

For maintaining authorization:
SPRO --> IMG >SD> BF> CM/RM> CM/RM settings --> Maintain authorizations
<b>Document Value Class:</b>
Document value classes provide a means of assigning sales order and sales and distribution documents depending on their document value
Using the document value classes, credit representatives, for example, can be given different authorizations for credit allocations depending on the document value.
Actions
1. Create document value classes according to your requirements by entering a three-character alphanumeric key and a textual description.
2. Make sure that the credit representatives are allocated to the document value classes.
Assign Document value Classes:
1. Enter a credit control area and allocate a credit value to it in a relevant currency.
2. Allocate a document value class.
3. Make sure that the credit control area was entered in the corresponding customer master records.
Maintain Authorizations:
Here u need to create roles and for perticular user , you can assign that authorizations.
If you need more help prefer implementation guide in help.sap.com

How to manage procurement buckets in 4.7c

Hi,
Does someone have an idea how to cope with this issue:"How to manage procurement buckets, ie: material, qty, period od time, vendor(s) in SAP R/3 4.7?
I am operating in the automotive industry.
Kind regards
Bernard

Hi,
Does someone have an idea how to cope with this issue:"How to manage procurement buckets, ie: material, qty, period od time, vendor(s) in SAP R/3 4.7?
I am operating in the automotive industry.
Kind regards
Bernard

Error runing Commerce/Campaign Management on extends weblogic.ejb20.internal.StatelessEJBObject

Hi,
I just installed WLS6.0 it is running smoothly thanx to Jignesh help , also I
put in the ejb20.ajr and after that I installed the Campaign Management 1.1 but
I´m geting this error when I start theh server well this is the first of thousand
errors:
/opt/posadas/bea/wlcs3.5/tmp_ejboneworld.cemtec.com7501/events/com/bea/commerce/
platform/events/internal/EventServiceBeanEOImpl.java:12: Superclass java.lang.Ob
ject of class com.bea.commerce.platform.events.internal.EventServiceBeanEOImpl
n
ot found.
extends weblogic.ejb20.internal.StatelessEJBObject
Any one can help me?Thanx in Advanced

Gerado,
I guessing you mispelled ejb20.jar - - you need to include this at the front of
your java.class.path in your WLS 6.0 startup script
Chuck

Configurable Products and Campaign Management

Hi All,
In our project we are going for configurable products. We plan to give campaign based discounts on these products in CRM.
Please let me know how to handle configurable products in Campaign Management.
Many thanks for your response:
Keshav

Hi Keshav,
I am currently working on setting up discounts related to a campaign. Would you have any information on how to do this? I know I need to select condition types from the discount tab. I guess I will have to create the conditon types in IMG. There are some condition types already exisitng that are being used by the pricing procedure for sales orders. Can i use the same condition types??
Any input would be highly welcome.
Thanks,
Deepak

Hi Email Campaign Management without automation.

Hi,
I am working on Email Campaign management. Where we have created a survey ,Mail form, and a campaign. This Survey goes to the customer via email in form of URL.
How we can capture the responses of the customer. Based on which leads can be created?
Ability to capture survey response in CRM system without using Campaign automation Functionality ??
I am looking for a solution without using the Campaign automation Functionality as it is out of scope of my project.
Regards
Rajiv Sharma

Hi Rav,
I would suggest that you start configuring SCOT as described in:
<a href="/people/thomas.jung3/blog/2004/09/08/sending-e-mail-from-abap--version-610-and-higher--bcs-interface">Sending E-Mail from ABAP - Version 610 and Higher - BCS Interface</a>
Then you can go further on as described in the:
<a href="http://help.sap.com/bp_crmv340/CRM_DE/BBLibrary/Documentation/C22_BB_ConfigGuide_EN_US.doc">Best Practice CRM Campaign Management - Configuration Guide</a>
Regards
Gregor

Desktop Manager and Roxio Media Manager Soooo Slow

Desktop Manager and Roxio Media Manager are so slow. Why? Just getting them to open takes five minutes or more.

I'm glad I found this thread.
I loaded the Desktop Manager and Roxio Media Manager 2 days ago. It completely crippled my laptop (running Vista, 4GB RAM etc), which previously ran very well.
I suspected it was Roxio when I watched it take 20 minutes to install.
Worringly, my laptop was crippled without the Desktop or Roxio software being used. The response rate was once every 5 minutes, and when eventually getting to the Task Manager and looking at the Processes and Applications (a 15 minute job!), there was nothing untoward.
Having uninstalled them and rebooted, the laptop is back to its former glory so quite what Roxio was doing in the background, I have no idea. I won't be touching it again.
Matt
Message Edited by mjsulliva on 04-03-2009 05:13 AM

Adding a segment In Campaign Management

Hi Gurus,
Last night we moved our Business Intelligence repository and catalog with our Marketing Segmentation from Development to Test which went fine.
The problem arises when we try to add a New Segment to our Siiebel Campaign on the new environment.
When attempting to navigate to the location of the segment in Siebel > Site Map > Campaign Management > Design > Segment Trees (also tried Segments to no avail) we get this error:
HTTP Request error during 'Submitting Data SendHTTP request': 'Status code - 400'(SBL-EAI-04117)
Our Outbound Webservices for the Default Analytics Web Server are set up to point to the BI/Marketing server (changed from the /CHANGEME/ that it defaults to). After each was updated we made sure the click the Clear Cache button as stated in the Siebel Marketing Installation and Administration Guide.
We are spinning our wheels trying to figure this out so any help or ideas on what we could be doing wrong would be greatly appreciated!
Regards,
J

The original URL we tried in the Outbound Webservice had not had the Cache cleared. Trying that resolved the issue.

Campaign Management - Retail Promotion Integration

Hi CRM Gurus,
I am working on a CRM implementation project for a retail company.
They already have SAP IS Retail ECC6. They use the SAP IS retail system to create promotions in SAP.
CRM system will be used for campaign management. The campaigns in CRM need to be linked to promotions in SAP IS Retail.
Any sugessions on how we can achieve this.
Cheers
Barry

Hi Pratheek,
I am facing same problem, as you have already idea about this issue can u please
help me in solving my problem. Actually i need to add 3 fields(WBS element is
one of them) in standard component CPGOE_DETAILS of CRM. Do i also need
to make some configuration (in campaign) before adding these fields. I don't have much idea about it but i need the solution at earliest. Therefor if could be possible for you then please reply back on my gmail id. [email protected] else you can also reply on this forum.
regards
Subir

PFCG role for Campaign Management

Hi ,
In CRM 7.0 what is the PFCG role for Campaign Management - Thank you .

HI Christophe,
Unfortunately PFCG SAP_CRM_UIU_MKT_PROFESSIONAL is empty.
You may want to create your own PFCG role. Below is authorization object that is responsible for Marketing :
CRM_CPG
CRM_CPGCTP
CRM_CPGRES
CRM_MPLCTP
CRM_MPLRES
CRM_MPT
CRM_ORD_OP
CRM_SEGTYP
CRM_TXT_ID
CRM_MKT_MC
UIU_COMP
etc.
Hope it's help,
Lina

Specification for batch managed procured material

Hi all
I have created bom for non batch manage material.
I have added batch managed procured material in bom, I have done classification of batch managed procured material in BOM .
I have created production order for header material of bom manually and done MRP after that. It has created PR for that material.
But in PR. iam not able to see specification from classification data (BOM ) for procured item.
Is there is any config iam missing?

Closing thread in MM forum and opening it in PP.

Please help me manage multiple social media accounts... what application or extension should I be using on the mac

Help:
So all of a sudden, I am in a position where I need to manage multiple social media accounts, Please tell me what is the best app or extension or whatever to use on a Mac with Twitter, and Tumbler, and Facebook, and all the other sites I need to be streaming... please advice anyone..

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Campaign Management - Procurement of Media

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