Campus Data Collection

Is there a way to run Campus data collection immedeatetly as oppose to running it from the the schedule? I can't seem to find this option in LMS 3.2.

The option is available from the Campus Manager home page as seen on the screenshot below.

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Campus Data Collection on idle state

Hi, Clarke. Please help me with a problem about campus data collection on lms 3.2
I tried to run a data collection on campus manager home page. but ever i did i got idle state, and ANIserver have the flag busy.
I read in your answer to other guys and you say there are a patch. how i can get that patch?

You need to upgrade to Campus 5.2.1. You can do this from Common Services > Software Center > Software Update.

Cisco Works - Campus Data Collection

Cisco Works - Common Services 3.0.3, Campus Manager 4.0.3, RME 4.0.3
I have devices that are "discovered" via Device Discovery, but do not show up in Campus Data Collection. The devices that do not show up, are "reachable" in Device Discovery. I thought all devices in Discovery that are reachable, were sent to Data Collection? I have no filters in Data Collection. It should allow anything.
Any ideas why Data Collection is not importing those devices?

you could watch the Discrepancy reports on Campus Manager, maybe it could help you, it would be a duplicate hostname or IP address.
it happened to me and it was because i had a duplicate hostname

Campus data collection problem

I installed this patch for UT support for Nexus 7k in my LMS3.2 (Solaris 10)
At the end it asked to reintit the camput manager database, after the reinit I ran the data colletion but it found zero
devices. Data collection ran again this morning at its sehcudule but it still show zero devices.
Any clue?
/opt/CSCOpx/bin/perl CSCtl10414-0.pl
The patch is getting installed.....
Daemon Management stopping. This may take a few minutes.
Generating the information file for the patch
Do you want to start the Daemon Manager now (Y/N) [N] :y
INFO:backed up /var/adm/CSCOpx/log/daemons.log to /var/adm/CSCOpx/log/daemonsbackup.log
Daemon Management 3.9 starting. Log=(syslog) /var/adm/CSCOpx/log/dmgtd.log
Patch Installation was successful...
root@>> /opt/CSCOpx/bin/perl /opt/CSCOpx//campus/bin/reinitdb.pl
This will erase all data from the database. Are you sure [y/n] ?n
root@sip8a>> /opt/CSCOpx/bin/perl /opt/CSCOpx//campus/bin/reinitdb.pl
This will erase all data from the database. Are you sure [y/n] ?y
CampusOGSServer is running. Stopping CampusOGSServer...done
START reinitdb...

Hi,
Kindly share the screenshot showing device do exist in Campus Manager and also upload ani.log
Thanks,
Gaganjeet

Campus Manager Data Collection always Idle

Hello,
Every time I start Campus Manager Data Collection, I get a window "Notified server to run Campus Data Collection" but status always stay Idle (not running).
LMS 3.2
Campus Manager 5.2.1
Thanks

most likely you are hitting the following bug CSCtd49439

LMS 3.2 CM, data collection stays running forever

Hi There
I have a customer who has LMS 3.2 Solaris. His CM, data collection, is in a running state for more than two days.
I am almost sure this is a bug, do you have any advice for me please.

see this thread:
https://supportforums.cisco.com/message/1322774#1322774
perhaps you are hitting BugId CSCtd49439
CSCtd49439 Bug Details
Data Collection never completes, and UT acquisition cannot run
Symptom:
Campus Manager Data Collection does not stop. It is reported as always
running in
Topology Services. Additionally, User Tracking acquisition does not run due
to XML files
being written.
Conditions:
This will occur if there are any standalone Access Points being managed by
Campus
Manager. Other devices can also cause this (e.g. old 1200 series switches).
Workaround:
Filter out standalone Access Points and other affected devices from Campus
Data Collection
under Campus Manager > Administration > Data Collection > Exclude Devices.
A patch is available by contacting TAC.

Data Collection in Campus Manager hung

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I am running LMS 3.2 and Campus Manager 5.2.1. My data collection in Campus Manger for my devices does not complete and runs indefinitely. It has been hung in the "running" state for the past week and will not complete. I only way I found to get it out of the "running" state is to reset the ANIServer service and reboot the server. I have had this problem since I have upgraded to LMS 3.2. Does anyone have any input of this issue or possible solutions?

The data collection hung again as expected over the weekend. The ANI.log file grew to 1.8 GB again. It is to large for me to open it. I could try to split it up into smaller files. What should be my next course of action?

Campus Manager No Data Collected from Network

Just intergraged CiscoWorks with ACS. Now when we select Campus Manager | Visualization | Topology Services we get the following error message:
No Data Collected from Network
1.Devices are not availiable from DCR or
2.You have not performed data collection at least once
When we look at Common Services | Devices and Credentials | Device Discovery the total devices discovered and the devices reachable indicate there are devices that were found.
We could see devices fine before the ACS intergration but now, we cannot see any devices.
Any thoughts?

The devices (original clients) that I defined are as follows:
10.0.1.*
10.0.10.*
10.0.2.*
I was able to see these clients. Deleted the above clients from ACS and added:
10.0.1-10.*
So that I can see the above clients and others (10.0.3.*, 10.0.4.*,etc).
I can still see the original clients only. The others show up in Devices not configured in ACS report.
What do I need to do? What did I miss?

Campus Manager data collection

Hi
I am getting all the cisco devices discovered in DCR but missing one of the 6513 in the data collection which is already there in DCR.It is also missing in the topology diagram.However this 6513 is reflected in all other modules like DFM , RME and Cisco view.What could be the problem.
Sanjay

Does the device have cdp enabled? If you add it as a seed device does it show up in CM topo services?

Data collection failing

LMS 4.1 W2k8 R2
I recently installed 17 stacks of 3560V2 switches at a site and added them to LMS4.1. What I have found is that data collection is failing for all but the top switch in the stack. In other workds, in some cabinets I may have 4 switches connected back to a 6500 core. Data collection succeeds for only the switch connected to the core. UT info is not collected for the switches that fail data collection.
If I go to the device status dashboard I see that I have data collection succeeding for 56 devices and failing for 96 devices. For the devices that fail some are listed as unreachable and others as never-reachable. In either case, the following is suggested as a resolution:
Verify the following :
1. Device is reachable using ping.
2. Verify that DCR is configured with correct credentials for the device.
These devices are reachable. Inventory collection is succeeding. If I test reachability in device center I get successes across the board - even for SSH, though no username is specified in DCR so I can't see how that works.
The 17 stacks I just installed are configured as clusters in those cabinets that have more than 1 switch. However, they are not managed as clusters by LMS. They all have IP addresses. I just use clustering to facilitate bouncing around a stack from a telnet command line.
I deleted one of these switches and re-added. Now ping, HTTP, SSHv1 & v2 succeed in device center - but everything else fails. When I run a credential verification job on this switch it reports SNMP read and write success, telnet & enable success, and SSH "no value to test". The credential verification results are as I would expect.
I am at a loss at this point. How do I troubleshoot the data collection issue?
-Jeff

I found the answer to my particular problem here:
Campus Manager and cluster-member switches

LMS 3.2 Campuss Data Collection Does Not Start

I Discovered devices correctly in CS>DCR . Initially there was no problem in running data collection in Campuss Manager. But now when i try to run data collection manually or by a scedule, it does not start. Although the notification appears that "notified server to run data collection" but nothing happens then.
Also, I applied " net stop crmdmgtd" and then "net start crmdmgtd" and no error was reported. After this, data collection was successfully run, but just for once. That means, every time if i have to run data collection manually or by a schedule, i have to stop and start crmdmgtd ???
Please advise what to do.
Pleae note:
LMS 3.2 is installed on Windows Server 2003 service pack 2.

It looks like you are on Campus Manager 5.2. This should be fixed in 5.2.1. Proceed to upgrade to this version and then see if Data Collection runs fine. If you still have any problems, post the latest ani.log.

Problems with Data collection in CM 5.0.6

Hello:
I have installed LMS 3.0.1 and CM 5.0.6, and I have some problems with CM:
-Although data collection is scheduled, this does not run.
I try to launch it from CM menu, it asks if I want the collection of all devices or the new ones.
I try the two options but it does not do anything.
-I can launch the UT acquisition but it does not collect all the hosts.
I compare the configuration of the devices that "works" and the others and dont see no difference.
-The UT acquisition does not discover our Ip phones.
-In data collection settings there are 5 devices that are included but not managed.
-When I restart the server the data collection works fine, but the next day it doesn't work.
Thanks!!!

Hi,
As suspected, Campus Manager 5.0.6 hitting a bug as found the following exception in ani.log :-
2011/03/14 15:05:40 Discovery ani ERROR AniTimeLine: TimeBase Discovery caught exception: java.lang.NullPointerException
java.lang.NullPointerException
    at com.objectspace.jgl.HashMap.put(HashMap.java)
    at com.cisco.nm.ani.server.core.PortDetailsXml.populatePortData(PortDetailsXml.java:109)
    at com.cisco.nm.ani.server.core.DiscoveryTimeBaseImpl.generatePortDetailsXml(DiscoveryTimeBaseImpl.java:104)
    at com.cisco.nm.ani.server.core.DiscoveryTimeBaseImpl.postPerformScheduledFunction(DiscoveryTimeBaseImpl.java:81)
    at com.cisco.nm.ani.server.frontend.AniTimeBaseImpl.execute(AniTimeBaseImpl.java:48)
    at com.cisco.nm.ani.server.frontend.AniTimeLine.executeTimeBase(AniTimeLine.java:317)
    at com.cisco.nm.ani.server.frontend.AniTimeLine.runSchedule(AniTimeLine.java:350)
    at com.cisco.nm.ani.server.frontend.AniTimeLine.run(AniTimeLine.java:366)
    at java.lang.Thread.run(Thread.java:595)
BUG ID = CSCtd49439
link to view bug at Cisco.com
http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtd49439
You need to contact TAC for the patch.Kindly click on Action --> open Service Request and it will put all these notes and logs of this thread to the TAC case.
Once the data collection issue will be fixed and the correct number of devices being data collected properly, then you need to make sure to add "Call Manager" to Common Services with the community string credentials and run the data collection and UT Acquisitions to get the IP Phones discovered.
Thanks,
Gaganjeet

Can not start data Collection service

I have installed Fabric Manager version 3.3.(4). In the Performance Web Client I can not start the service Data Collection is in starting forever.
I also could not stop it. I rebooted the server and the status for this service is in starting.
Thanks,

Please provide more details like: Server OS, Java version, and what type of database you are using for the FM Server. Have you considered using a newer version of FM Server?

Customer Name on Sales Order not in Data Collections

Hi,
I am looking for some help. My company just did an upgrade from 11i to R12 in the middle of May. As part of the upgrade we installed ASCP. We have noticed that certain customers are not being collected when running Standard Data Collections. We have open sales orders in the system for the customer. The sales order are being collected properly and appear in the plan. When we show the Customer field in the 'Supply/Demand Screen' in ASCP, the field is blank for select customers. Is there anything on the customer master or sales order line that would prevent the customer name from being collected? Any insight would be helpful.
Thanks
Rich

You can go to order organizer screen select the OA NO which you are not able to see in the ASCP workbench, go to line items---using show field get the Demand visible
tab on screen-----default value should be 'Y' if blank then then that could be the one of the reason.

Data Collection -- Planning Data Pull process failed

Hello Experts,
I am having a problem with data collection, the result of Planning Data Pull was completed error. It seems the problem is on the Planning Data Pull Worker.
I am using 2 worker to run Planning Data Pull, and both result was errors. Below are some of the errors log:
16-MAY 19:11:34 : Procedure MSC_CL_SETUP_PULL.LOAD_CALENDAR_DATE started.
Into populate_rsrc_cal
16-MAY-2011 19:11:40
APS string is Invalid, check for Error condition
16-MAY 19:11:40 : Error in Routine GMP_CALENDAR_PKG.POPULATE_RSRC_CAL.
16-MAY 19:11:40 : User-Defined Exception
16-MAY 19:11:40 : User-Defined Exception
16-MAY 19:11:40 : Error_Stack...
16-MAY 19:11:40 : ORA-06510: PL/SQL: unhandled user-defined exception
16-MAY 19:11:40 : Error_Backtrace...
16-MAY 19:11:40 : ORA-06512: at "APPS.MSC_CL_PULL", line 6218
ORA-06512: at "APPS.MSC_CL_PULL", line 1583
Help me please.
Thanks & Regards,
Andi

This error shows up when it cannot find any organizations.
Use the sqls below to identify this
1. select MSC_CL_PULL.get_org_str(&instance_id) from dual ;
2. select instance_code, instance_id from msc.msc_apps_instances where instance_code='&instance_code'
3. select * from apps.msc_instance_orgs where sr_instance_id= &instanc_id
sql 1 should in principle return the orgs available. If this returns null or -9999, then it's an orgs problem
sql 3 will show the available orgs.
If the organizations are enabled for planning in the ASCP instances form, then run a targeted refresh for trading partners (suppliers/customers/orgs). If this works with no errors, then look at the table msc_trading_partners. It should contain records for the orgs with partner_type = 3

Campus Data Collection

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